South African Airways

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 22 reviews
5/10
4 star Skytrax Rating
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1/10

"Pathetic is the only word I can use"

(United Kingdom)

Pathetic is the only word I can use to describe this lounge. I asked at the first class lounge why we were not allowed in there (facilities fabulous for first class). After complaining about the lack of warning for business class passengers about the lounge they would still not budge saying that we are unable to use the facilities besides the toilets which were located in the first class lounge (none in the business class lounge and quite far away!). Very disappointing. Like other reviewers it is unacceptable that SAA expect business class passengers to pay the full price but do not provide the full facilities.
AirportJohannesburg Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Staff Service 12345
no
2/10

"impossible to find a seat"

(United Kingdom)

Very poor. At approximately 10am it was impossible to find a seat. Selection of food and drink minimal. No wireless and only two computers. No toilets. No telephones.
AirportJohannesburg Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
21 to 22 of 22 Reviews