Singapore Airlines

New lounge fit-out looks sleek. I travel through Sydney a lot and it was desperate for an upgrade. Staff are friendly. Food really average buffet was cold and tasteless. I would have thought they would have really stepped up a notch with the new look. Unfortunately don't expect to much on the food front.

Visited on 26th December their new revamped lounge. Everything okay and considering they spent some money doing it up they did not really put any effort into the food side. What was on offer was cold meat pie cold grilled sausages curries that were lukewarm (beef rendang that did not even look like the real thing) Chinese congee that had very few condiments and a few other dishes of similar temperature. All served buffet style and obviously as time went by the food becomes less appetizing. Considering they have the Australian consulting chef Matt Moran on SIA's culinary panel why did they not use his talents to come up with something more original like gourmet appetizers rather than the same old tired food formulas. What a disappointment they did not think out of the box in the food department. I wonder why SIA does not win any awards as offering the best airport lounges?

Adelaide Airport - we always make a point of arriving early at any airport and taking time then to relax (approx 2-21/2 hours) but Customs (international gates) at this airport do not open until 90 minutes prior to the international flight so we were unable to access the small Singapore Airlines lounge downstairs. We had assumed that as Virgin are Singapore Airlines "partner" airlines we could use their lounge. Definite not. The customer service lady only granted us access to the Virgin lounge because it was empty we have a Bronze Card and were over 60. Compare that to the excellent Qantas lounge that we had used in the past!

The seating is ok and the decor is simple. This is definitely not the newest lounge and has very little atmosphere. Drink options are unimaginative and not impressive. The only real upside I have to say is that the food is quite good (not many options) - definitely better than the Economy class fare onboard so I always tend to eat my meal in the lounge. WiFi works but is not super fast. The lounge is kept quite tidy by the staff.

The lounge is far too crowded facilities dated and insufficient even for a 747 never mind an A380. Food selection limited to a couple of noodles and a few wilting sandwiches. As for the champagne don't start me on that. Even to wifi was intermittent. The lounge is not disabled friendly with an elevator which has no sides or back to the moving parts.

Different from the better Changi Airport's Krisflyer Elite Gold/Silverkris lounges this one in London is a little bit dirty with some leftovers stains on the carpet more limited choices of drinks no proper meal offered only some tiny tasteless sandwiches and crisps. It's also a lot smaller and much more noisy compared to those in Singapore.

Travelling back to Auckland from Heathrow and after a tedious journey to the airport and then the bun fight getting through check-in and immigration etc we were looking forward to getting in to the Business class lounge to relax and refresh ourselves before the long flight. No chance the lounge was small crowded hot and rundown. The food was minimal consisting of packets of cheese a few biscuits some miserable looking sandwiches and the odd piece if tired fruit fruit. What a let down for a 5 Star airline. Extremely disappointing. Changi was better and so it should be as it is presumably their showplace lounge but not fabulous.

Lounge was a bit dated however food was great. fantastic variety and very fresh. However did run a little low on portions once it became a bit crowded. Loved the Asian curry.

This lounge has no toilet - let alone a shower! It was also very warm. Having got off a long flight from Sydney I was most unhappy. The whole idea of flying business and having access to these lounges is to have an advantage over the rest of the travelers. Not having a toilet and shower is ridiculous! The lounge pleasant enough and service very good but food ordinary.

Used their Changi Airport lounge before heading to Sydney. Facility design is impressive but that's about all this lounge offers. Food are in substandard condition and beverages just as limited as the onboard offering. Too many people about and unsure if it was because I entered during peak times but it felt really cramped. Some tables still had leftover plates and drinks making it look shabby. This lounge does not have bathroom facilities and was told to walk couple hundred metres out of the lounge which I found incomprehensible. Lounge staff pretty much non existent other than at the reception area where they were rude and disgruntled. Very poor lounge to relax in and not worth lugging your bags into.