Shanghai Airlines

Everything is horrible. The young lady that receives you is genuinely uninterested on receiving you or taking the minimum care about your needs. The refrigeration is weak, so it was hot. No food, just uneatable chinese snacks. A couple of drinks and that´s it. Due to delays on the flight, we remained here a couple of hours, and nobody cleaned the tons of garbage on the tables. And of course nobody speaks a word of English, so if you want a nice cup of coffee, you have to go to the cafeteria and spend 15 dollars. Worst of the worst.

A light and airy lounge and very spacious. A good selection of work stations lounge chairs and dining arrangements. Wine beer and non-alcholic drinks were available but they had completely run out of glasses and were using paper cups. The food was mediocre - just a small selection of sandwiches and some noodles. Overall it was comfortable and pleasant but not outstanding.