SAS Scandinavian

Unacceptable Internet (WiFi) access - Connection is disconnected several times during all my last stays the last 2 years at this Lounge. My colleagues had always the same problem. In no other lounge we had so much problems with internet access. Temperature especially during the summer months is way too high this is very inconvenient. After complaining several times at the front desk nothing happens even no explanation why this problem cannot be fixed. This is really unprofessional.

Disappointed with this lounge in CPH. The lounge is features a modern design. Food selection is ok and food is quite tasty. Drinks selection very poor no wifi (staff informed me that wifi had not been working for over a month) and lounge very crowded.

I visited this lounge on March 5 between 05:45-06:20. The lounge can often be crowded but not at this early morning occasion. The breakfast offered was very good and tasteful including plenty of selections. The offerings regarding breakfast has however not been changed for a long time. It would be nice with some kind of variation even if the overall concept is very good. The lounge needs some upgrades since especially the (rather cosy) sofas and armchairs starts to get relatively worn and threadbare. The Internet access is easy and fast and I have never experienced any problem top class. The variety of newspapers and magazines are good. The staff are nice and service minded and keep the tables clean and tidy.

I visited SAS Business Lounge available for travellers in SAS Plus at Stockholm Arlanda Airport. The interior of the lounge is ok but nothing special. The assortment of food and drinks are very poor. The lounge was also quite crowded.

The lounge is quiet and clean with a good selection of beverages. However when it comes to getting some food to fill you up (high in protein) there is not many options. The food served is generally healthy but it's lacking protein sources like fish chicken meat and so on. In this regard lounges at VIE FRA are better options.

Scandinavian Airlines lounge at Stockholm Arlanda Airport is ok but at a lower standard than the average Star Alliance lounges at to other airport lounges within the Europe. The lounge is well situated if you have a departure from gate 1-10 otherwise not. The lounge can at some times during the day be very overcrowded. The variation of drinks is good but the food served has not been changed for many years and there is no variation to the menu. The food and snacks offered is often "healthy and sound" but gives the impression that it is composed based on guidelines from the Swedish Government Health Ministry. This is a modern and sound lounge but this makes unfortunately the longe a bit boring and too "Scandinavian perfect".

The SAS lounge at Copenhagen Airport is well situated and has plenty of seats and is seldom overcrowded. The variation of drinks is good and the food served is good and is relatively often altered. The food is to my opinion the best of all SAS lounges but does still not fully match the food served at fellow Star Alliance member Lufthansa at its hubs at FRA MUC and DUS. The atmospere in the SAS lounge is however very nice with a typical Danish touch that to my opinion could be even further developed for the benefit of the experience.

This SAS lounge is very often overcrowded. The variation of both food and drinks is very limited. The lounge is frequently visited by Swedish politicians and civil servants from the Swedish public administration representing the Swedish Government. This may be one of the reasons for the poor and very restricted offering since Swedish government employees is normally not allowed to drink or eat during business trips if not on their own expenses. I guess that SAS as still partially government owned have considered the above fact an adjusted this lounge to be "political correct".

Very limited food no international newspapers (only scrap leftovers) slow Wifi Star Alliance Gold customers are blocked from SAS Fast Lane - stay away from SAS lounge and CPH airport!

I have given SAS a lot of stick over the years. But credit where credit is due. The lounge in Copenhagen is slightly refurbished. Very homy and nordic design. Certain parts like the bathroom and shower facilities are stuck in a less modern state. They have quiet areas. The bar is not stocked with a lot of wines and liquer. The bar offers 2-3 red and white wines soft drinks and water coffee etc. The food is mostly the same. The staff is helpful in regards to boarding passes changing flights and other assistance.