Qatar Airways

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 169 reviews
6/10
5 star Skytrax Rating
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7/10

"spacious but it is also crowded"

(Malaysia)

Trip Verified | Using the Al Mourjan Lounge from 0030hrs 3rd November to 0700hrs. The lounge is impressively huge and spacious with lots of seating spaces of various styles. Few sleeping couches are available at the back area of the lounge. However, due to its brightness and noise from the planes in nearby gates, I'm unable to get any sleep. Better sound-proof walls / glasses and less bright sections are required in my opinion. Quiet period in the lounge is between 0230 till 0500 hours (Qatar time) and i'm lucky to be able to use the toilet and shower room at 0400 hrs. The toilet and shower rooms are clean and consistently monitored by the staff. However at 0600 hr, there is a long queue for the toilet and shower rooms and overheard a passenger saying that he has been waiting for 40 minutes for the shower room. Main dining room on the upper floor is also spacious but at 0600hr it is also crowded. As Qatar Airways is targeting business class passengers as their main client, the impressively vast Al Mourjan seems to be inadequate to accommodate all. Separation of business class passengers into several lounges might be required. Having another lounge near Gate D, E (served by a train ride from main terminal) might be helpful.
Lounge NameAl Mourjan Lounge
AirportHamad Doha Airport
Type Of LoungeBusiness Class
Date VisitNovember 2018
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"one of the nicest I have visited"

(United Kingdom)

Not Verified | This lounge is one of the nicest I have visited, impeccable staff serving great food and drinks, l have used the Emirates lounge at Heathrow , and although very good, l find this lounge more personal. I will make another visit on an upcoming trip, and look forward to my visit, the freshly cooked breakfasts are great, as is the Champagne, cant wait.
Lounge NameTerminal 4
AirportLondon Heathrow Airport
Type Of LoungeBusiness Class
Date VisitNovember 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
yes
5/10

"excellent apron view"

(United Kingdom)

Not Verified | The third party lounge Qatar Airways use here is located at the 2B non-schengen terminal of the airport. After the passport control and the duty free corridor turn left and go upstairs. Signs are not really clear so people may struggle finding it. The lounge is quite small compared to other European lounges and may be busy in peak hours. As you enter, the buffet is on the right, seating in front and the other side. I visited the lounge in the afternoon, the meal options were basic, without warm meal. The soda dispenser was out of order so only unchilled soda cans were provided at the time. There are no toilets inside, you must visit the public toilets outside. Since the lounge is located on top floor of the terminal, at the new wing, it has an excellent apron view.
Lounge NamePlatinum Lounge
AirportBudapest Ferihegy Airport
Type Of LoungeFrequent Flyer
Date VisitSeptember 2018
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Staff Service 12345
no
7/10

"Staff helpful and friendly"

(Sweden)

Trip Verified | Qatar Airways use the airport Premium Lounge. Quite small lounge but they have good selection of food and beverages. No smoking area. Free Wi-Fi. Staff helpful and friendly. Be sure to check your departure gate and check with the staff how long it will take you to walk there!
Lounge NamePremium Lounge
AirportDenpasar Bali Airport
Type Of LoungeBusiness Class
Date VisitMarch 2018
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"Clean restrooms and showers"

(Sweden)

Trip Verified | Huge lounge! But can get busy especially in the morning. 2 restaurants open 24/7. Bar and tabele service if you catch a waiter. Several coffee stations and soft drinks. Clean restrooms and showers. Small room for smoking. Not the most comfortable chairs if you have a longer transfer.
Lounge NameAl Mourjan
AirportDoha Airport
Type Of LoungeBusiness Class
Date VisitNovember 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"Generally a bad lounge"

(Sweden)

Trip Verified | Really don't understand how Qatar airways can pay to use this handling lounge. Last time they served vegetarian lasagna and a salad. Champagne was out and took the staff about 30 minutes to get hold of a bottle. Generally a bad lounge.
AirportStockholm Arlanda Airport
Type Of LoungeBusiness Class
Date VisitNovember 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
8/10

"Clean and comfortable"

(Sweden)

Trip Verified | Lounge overlooking the runway and gates. Clean and comfortable with a good selection of food and drinks. Nice helpful staff. Free Wi-Fi password on the tables.
Lounge NameSalon Vallee De Mai
AirportSeychelles Airport
Type Of LoungeBusiness Class
Date VisitNovember 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"down at heel and awful"

(United Kingdom)

Trip Verified | I was booked on one of the first flights from Cardiff to Doha and have flown with QR many times. Qatar Airways have to use the Cardiff Airport Lounge which is hidden away but reasonably signposted. On entry, my heart sank as I am used to the QR business lounge at LHR. It's dismal and an awful start to my holiday experience. Poor drinks selection, poor food choice, down at heel and awful. Seating was poor, tables bland, atmosphere nil. Tables were left uncleared In the lounge, I was asked for my boarding pass, and then instructed to go through another door - my spirits soared! Behind these doors more of the same, 1980's school canteen theme. A dump. QR- please get your stuff together and rectify this shambles.
Lounge NameCardiff AIrport Lounge
AirportCardiff Airport
Type Of LoungeBusiness Class
Date VisitMay 2018
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Staff Service 12345
no
9/10

"refresh after a long flight"

(United Kingdom)

Trip Verified | The Al Maha lounge in Doha is situated on the arrival floor, after security and passport control. Usually accessible for Al Maha customers but not for business and first class travellers. I was lucky to be redirected there due to the refurbishment of the business class arrival lounge. The lounge has excellent toilet and shower facilities, nice dining area and even a business centre. Upon my early morning arrival snacks and warm breakfast options were served with coffee, tea, orange juice and sodas. The place was almost empty so the staff had plenty of time and capacity to take care of us. Altogether it is a great place to refresh after a long flight, but as I mentioned, it is usually reserved for Al Maha customers.
Lounge NameAl Maha
AirportHamad Doha Airport
Type Of LoungeBusiness Class
Date VisitMarch 2018
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"Had to wait for a shower"

(Australia)

Trip Verified | This lounge is average for an airline that markets itself as top tier. Had to wait 40 mins for a shower and the reception staff are not particularly helpful. The food I had in the restaurant was not high quality.
AirportHamad Doha Airport
Type Of LoungeBusiness Class
Date VisitMarch 2018
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no