Qatar Airways

Used business lounge in Qatar's new premium terminal in transit between London and Singapore and return. First point - coach from plane drops people at normal (old) terminal first - I thought there would be a separate coach for business class - we nearly got off at the wrong terminal as the information given is not that clear. New terminal is very impressive visually and well maintained. Reading material limited (on way back through early in the morning there wasn't any at all.) Would prefer a self service bar for wine/beers etc - there was a somewhat limited range of wines in the fridges available and no menus/drinks lists. Didn't look for or use PC so can't comment on Internet access. No announcements made staff wander round giving flight information and you can be sat some way away from screens giving flight info. Staff friendly enough but didn't volunteer any assistance. Given limited time available didn't have time to eat but there seemed to be a good variety of hot food available. Overall a very nice lounge but with a few minor improvements could be even better.

Excellent atmosphere coupled with perfect service. If only airport lounges be this way. Service is friendly and confident they seems like well trained and genuine hospitable staff who cares. Attention to details is remarkable the flowers plats music and candles etc. Beverage service is excellent; my champagne came with few strawberries. Selection of food is somewhat limited but well presented with care. Spa is the best bit and after my 7 hours journey I had massage which was unbelievably good.