Qatar Airways

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 182 reviews
6/10
5 star Skytrax Rating
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5/10

"always been a great experience"

(United Kingdom)

The Premium Lounge has always been a great experience - you almost want a delay. In the past year the business class side has doubled in size which it needed. I spent 13 hours in the lounge in 8 days (no delays just long transfers) and I give it 100%.
AirportDoha Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"business class section has expanded"

(United Kingdom)

A big difference noticed now that the business class section has expanded as it got very crowded close to midnight when lots of flights leave after this time. Separate set of toilets are in the news section also so this helps relieve the overcrowded toilets problem. Food is average as are the selection of drinks and not much choice for snacks either. Internet seems to be extremely slow each time I have tried to use it and given up.
AirportDoha Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"large comfortable and well appointed"

(United Kingdom)

The dedicated premium lounge at Doha is large comfortable and well appointed. Food okay nothing special. Drink choices are excellent. The men's wash room only has 4 toilets and 3 showers. If your transit time is short like mine (1-2 hours) and you find the lounge is busy these facilities can become overwhelmed. So best to visit these facilities first before settling down. Qatar really need to address this issue soon.
AirportDoha Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"greeted immediately upon arrival"

(United Kingdom)

Premium Terminal is a bit confusing to get to as the bus operator from the plane makes no announcements. Once in the terminal there is a limited duty free shopping area (much smaller than the main terminal's) and a few gates. Upstairs is the lounge area for premium passengers. Service is good as you are greeted immediately upon arrival. From there you can deposit heavy bags in the cloak room use (rather dated) computers in the business centre go to the game room or go to the First or Business Class lounge. The business class lounge has a large dining area with actual table service. Food selection was excellent for a lounge - with actual main dishes and an endless variety of premium drinks. Past the dining area are huge sitting areas for more passengers who just want to relax. All seats are singles though so don't expect to be able to lie down anywhere. There are showers in the restrooms but there are no toilets and sinks in the private shower rooms. This means that one must groom and finish up in the public area of the restroom which is a bit odd. Overall a very comfortable lounge but not much to do in the terminal for long stopovers.
AirportDoha Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"staff service seems to have fallen away"

(United Kingdom)

Still a great lounge although staff service seems to have fallen away in recent months. Buffet food has improved a bit from late last year but what makes me so mad is the poor internet / wifi service. Complained to lounge staff and they just shrug and say it is working fine!?
AirportDoha Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"Small but very quiet throughout"

(United Kingdom)

Had a long transit with redeemed mileage ticket Bangkok to Manchester. As frequent flyer - Gold - able to use the Gold lounge at Doha. Small but very quiet throughout - marble shower and extremely helpful staff. Seating limited to quite upright lounge chairs. A good selection of food almost 24 hours. One negative comment the "quiet room" in the main terminal is anything but with constant tannoy announcements.
AirportDoha Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"nice spacious lounge"

(United Kingdom)

Nice spacious lounge. Escorted from aircraft in BMW 7 series quick walk through security and into lounge. Enjoyed nice cooked breakfast fresh fruits etc - staff very friendly and efficient. Had a 4 hour stopover and managed to bag a bedroom where had a few hours rest before using shower room to freshen up. Good selection of mags/newspapers. WiFi was a little slow but internet terminals also in lounge were quick. Much more like a hotel than an airline lounge. Well done Qatar!
Lounge NameQATAR AIRWAYS FIRST CLASS LOUNGE REVIEW
AirportDoha Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"First lounge is an absolute haven"

(United Kingdom)

Upon arrival you are directed to the First or Business lounge as appropriate and we experienced both (there being no first class seats available on our return journey). First lounge is an absolute haven - great selection of food and beverages comfy chairs and sofas sleep cabins if required spa and also a smoking room for those who require it. Good internet access although only a limited number of fixed terminals available - Wi-fi is free throughout though. Business lounge is similar to first but lacking in the sleep cabins and naturally much more crowded than First lounge. In both lounges staff are friendly and helpful and come around to announce your flight personally. Feeling a bit off-colour and in need of some antacid the staff directed me to the clinic where I was soon fixed up and got the feeling that they would have attended to pretty much any condition from which I was suffering. I think this is a great idea that should be widely copied. If you travel business class do be aware that the bus takes you to the regular terminal first so make sure you stay on board until you reach the premium terminal. This is no issue if you arrive first class as you are whisked from the plane in a 7-series BMW straight to the premium terminal.
AirportDoha Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"excellent service by pleasant staff"

(United Kingdom)

Transfer to the Premium terminal via Business class bus still confusing for first time users as the bus stops at the arrivals terminal and passengers are not informed they need to stay on the bus as 1 found out the hard way. New security measures in force on arrival into the Premium terminal - on clearing directed to First Class lounge. show to seats and refreshments offered immediately. Excellent service by pleasant staff. Area constantly cleaned nice to see clean tables not littered by previous guests drinks etc. Selection of both hot and cold food available. Able to take shower and shave in excellent shower room with quality amenities and excellent staff. Invited to board in a timely manner. Overall one of the best lounges visited.
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
no
4/10

"spacious spotless and very pleasant"

(United Kingdom)

We had a four hour transit at Doha the cost was £14.00 each and certainly good value for money. The seating facility was spacious spotless and very pleasant to rest in. The food and beverage area was immaculate a good variety of snacks with hot and cold beverages being topped up all of the time even though there was no alcohol (Ramadan period). Towels were available for showers and the staff were all excellent and we would certainly use this lounge again
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
no