Qatar Airways

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 167 reviews
6/10
5 star Skytrax Rating
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4/10

"Small but very quiet throughout"

(United Kingdom)

Had a long transit with redeemed mileage ticket Bangkok to Manchester. As frequent flyer - Gold - able to use the Gold lounge at Doha. Small but very quiet throughout - marble shower and extremely helpful staff. Seating limited to quite upright lounge chairs. A good selection of food almost 24 hours. One negative comment the "quiet room" in the main terminal is anything but with constant tannoy announcements.
AirportDoha Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"nice spacious lounge"

(United Kingdom)

Nice spacious lounge. Escorted from aircraft in BMW 7 series quick walk through security and into lounge. Enjoyed nice cooked breakfast fresh fruits etc - staff very friendly and efficient. Had a 4 hour stopover and managed to bag a bedroom where had a few hours rest before using shower room to freshen up. Good selection of mags/newspapers. WiFi was a little slow but internet terminals also in lounge were quick. Much more like a hotel than an airline lounge. Well done Qatar!
Lounge NameQATAR AIRWAYS FIRST CLASS LOUNGE REVIEW
AirportDoha Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"First lounge is an absolute haven"

(United Kingdom)

Upon arrival you are directed to the First or Business lounge as appropriate and we experienced both (there being no first class seats available on our return journey). First lounge is an absolute haven - great selection of food and beverages comfy chairs and sofas sleep cabins if required spa and also a smoking room for those who require it. Good internet access although only a limited number of fixed terminals available - Wi-fi is free throughout though. Business lounge is similar to first but lacking in the sleep cabins and naturally much more crowded than First lounge. In both lounges staff are friendly and helpful and come around to announce your flight personally. Feeling a bit off-colour and in need of some antacid the staff directed me to the clinic where I was soon fixed up and got the feeling that they would have attended to pretty much any condition from which I was suffering. I think this is a great idea that should be widely copied. If you travel business class do be aware that the bus takes you to the regular terminal first so make sure you stay on board until you reach the premium terminal. This is no issue if you arrive first class as you are whisked from the plane in a 7-series BMW straight to the premium terminal.
AirportDoha Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"spacious spotless and very pleasant"

(United Kingdom)

We had a four hour transit at Doha the cost was £14.00 each and certainly good value for money. The seating facility was spacious spotless and very pleasant to rest in. The food and beverage area was immaculate a good variety of snacks with hot and cold beverages being topped up all of the time even though there was no alcohol (Ramadan period). Towels were available for showers and the staff were all excellent and we would certainly use this lounge again
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
no
4/10

"excellent service by pleasant staff"

(United Kingdom)

Transfer to the Premium terminal via Business class bus still confusing for first time users as the bus stops at the arrivals terminal and passengers are not informed they need to stay on the bus as 1 found out the hard way. New security measures in force on arrival into the Premium terminal - on clearing directed to First Class lounge. show to seats and refreshments offered immediately. Excellent service by pleasant staff. Area constantly cleaned nice to see clean tables not littered by previous guests drinks etc. Selection of both hot and cold food available. Able to take shower and shave in excellent shower room with quality amenities and excellent staff. Invited to board in a timely manner. Overall one of the best lounges visited.
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
no
5/10

"reading material limited"

(United Kingdom)

Used business lounge in Qatar's new premium terminal in transit between London and Singapore and return. First point - coach from plane drops people at normal (old) terminal first - I thought there would be a separate coach for business class - we nearly got off at the wrong terminal as the information given is not that clear. New terminal is very impressive visually and well maintained. Reading material limited (on way back through early in the morning there wasn't any at all.) Would prefer a self service bar for wine/beers etc - there was a somewhat limited range of wines in the fridges available and no menus/drinks lists. Didn't look for or use PC so can't comment on Internet access. No announcements made staff wander round giving flight information and you can be sat some way away from screens giving flight info. Staff friendly enough but didn't volunteer any assistance. Given limited time available didn't have time to eat but there seemed to be a good variety of hot food available. Overall a very nice lounge but with a few minor improvements could be even better.
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"excellent atmosphere coupled with perfect service"

(United Kingdom)

Excellent atmosphere coupled with perfect service. If only airport lounges be this way. Service is friendly and confident they seems like well trained and genuine hospitable staff who cares. Attention to details is remarkable the flowers plats music and candles etc. Beverage service is excellent; my champagne came with few strawberries. Selection of food is somewhat limited but well presented with care. Spa is the best bit and after my 7 hours journey I had massage which was unbelievably good.
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no