Qatar Airways

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 159 reviews
6/10
5 star Skytrax Rating
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5/10

"greeted immediately upon arrival"

(United Kingdom)

Premium Terminal is a bit confusing to get to as the bus operator from the plane makes no announcements. Once in the terminal there is a limited duty free shopping area (much smaller than the main terminal's) and a few gates. Upstairs is the lounge area for premium passengers. Service is good as you are greeted immediately upon arrival. From there you can deposit heavy bags in the cloak room use (rather dated) computers in the business centre go to the game room or go to the First or Business Class lounge. The business class lounge has a large dining area with actual table service. Food selection was excellent for a lounge - with actual main dishes and an endless variety of premium drinks. Past the dining area are huge sitting areas for more passengers who just want to relax. All seats are singles though so don't expect to be able to lie down anywhere. There are showers in the restrooms but there are no toilets and sinks in the private shower rooms. This means that one must groom and finish up in the public area of the restroom which is a bit odd. Overall a very comfortable lounge but not much to do in the terminal for long stopovers.
AirportDoha Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"staff service seems to have fallen away"

(United Kingdom)

Still a great lounge although staff service seems to have fallen away in recent months. Buffet food has improved a bit from late last year but what makes me so mad is the poor internet / wifi service. Complained to lounge staff and they just shrug and say it is working fine!?
AirportDoha Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"Small but very quiet throughout"

(United Kingdom)

Had a long transit with redeemed mileage ticket Bangkok to Manchester. As frequent flyer - Gold - able to use the Gold lounge at Doha. Small but very quiet throughout - marble shower and extremely helpful staff. Seating limited to quite upright lounge chairs. A good selection of food almost 24 hours. One negative comment the "quiet room" in the main terminal is anything but with constant tannoy announcements.
AirportDoha Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"nice spacious lounge"

(United Kingdom)

Nice spacious lounge. Escorted from aircraft in BMW 7 series quick walk through security and into lounge. Enjoyed nice cooked breakfast fresh fruits etc - staff very friendly and efficient. Had a 4 hour stopover and managed to bag a bedroom where had a few hours rest before using shower room to freshen up. Good selection of mags/newspapers. WiFi was a little slow but internet terminals also in lounge were quick. Much more like a hotel than an airline lounge. Well done Qatar!
Lounge NameQATAR AIRWAYS FIRST CLASS LOUNGE REVIEW
AirportDoha Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"First lounge is an absolute haven"

(United Kingdom)

Upon arrival you are directed to the First or Business lounge as appropriate and we experienced both (there being no first class seats available on our return journey). First lounge is an absolute haven - great selection of food and beverages comfy chairs and sofas sleep cabins if required spa and also a smoking room for those who require it. Good internet access although only a limited number of fixed terminals available - Wi-fi is free throughout though. Business lounge is similar to first but lacking in the sleep cabins and naturally much more crowded than First lounge. In both lounges staff are friendly and helpful and come around to announce your flight personally. Feeling a bit off-colour and in need of some antacid the staff directed me to the clinic where I was soon fixed up and got the feeling that they would have attended to pretty much any condition from which I was suffering. I think this is a great idea that should be widely copied. If you travel business class do be aware that the bus takes you to the regular terminal first so make sure you stay on board until you reach the premium terminal. This is no issue if you arrive first class as you are whisked from the plane in a 7-series BMW straight to the premium terminal.
AirportDoha Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"excellent service by pleasant staff"

(United Kingdom)

Transfer to the Premium terminal via Business class bus still confusing for first time users as the bus stops at the arrivals terminal and passengers are not informed they need to stay on the bus as 1 found out the hard way. New security measures in force on arrival into the Premium terminal - on clearing directed to First Class lounge. show to seats and refreshments offered immediately. Excellent service by pleasant staff. Area constantly cleaned nice to see clean tables not littered by previous guests drinks etc. Selection of both hot and cold food available. Able to take shower and shave in excellent shower room with quality amenities and excellent staff. Invited to board in a timely manner. Overall one of the best lounges visited.
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
no
4/10

"spacious spotless and very pleasant"

(United Kingdom)

We had a four hour transit at Doha the cost was £14.00 each and certainly good value for money. The seating facility was spacious spotless and very pleasant to rest in. The food and beverage area was immaculate a good variety of snacks with hot and cold beverages being topped up all of the time even though there was no alcohol (Ramadan period). Towels were available for showers and the staff were all excellent and we would certainly use this lounge again
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
no
5/10

"reading material limited"

(United Kingdom)

Used business lounge in Qatar's new premium terminal in transit between London and Singapore and return. First point - coach from plane drops people at normal (old) terminal first - I thought there would be a separate coach for business class - we nearly got off at the wrong terminal as the information given is not that clear. New terminal is very impressive visually and well maintained. Reading material limited (on way back through early in the morning there wasn't any at all.) Would prefer a self service bar for wine/beers etc - there was a somewhat limited range of wines in the fridges available and no menus/drinks lists. Didn't look for or use PC so can't comment on Internet access. No announcements made staff wander round giving flight information and you can be sat some way away from screens giving flight info. Staff friendly enough but didn't volunteer any assistance. Given limited time available didn't have time to eat but there seemed to be a good variety of hot food available. Overall a very nice lounge but with a few minor improvements could be even better.
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"excellent atmosphere coupled with perfect service"

(United Kingdom)

Excellent atmosphere coupled with perfect service. If only airport lounges be this way. Service is friendly and confident they seems like well trained and genuine hospitable staff who cares. Attention to details is remarkable the flowers plats music and candles etc. Beverage service is excellent; my champagne came with few strawberries. Selection of food is somewhat limited but well presented with care. Spa is the best bit and after my 7 hours journey I had massage which was unbelievably good.
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no

Qatar Airways Photos

QATAR AIRWAYS, the national carrier of the State of Qatar, is one of the fastest growing airlines with a modern fleet of 179 aircraft flying to more than 150 key business and leisure destinations across six continents. Qatar Airways is a member of the oneworld global alliance.

FIRST CLASS

A380 aircraft provide 8 first class suites, in 1x2x1 cabin layout.

flat_seatsFlat bed suite
WiFiOnboard WiFi (*not all flights)
power_iconIn-seat &/or USB power
AVODAudio / video on demand
DiningOn demand dining
WinesFine wines & beverage service
SleepingPillows & duvet / blanket
PyjamasPyjamas (*not all flights)
AmenitiesAmenity kit
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BUSINESS CLASS

Typical seat layout of 1x2x1 (eg. A380, A350, B787) or 2x2x2 layout (eg. B777).

flat_seatsFlat bed seat
WiFiOnboard WiFi (*not all flights)
power_iconIn-seat &/or USB power
AVODAudio / video on demand
DiningOn demand dining
WinesFine wines & beverage service
SleepingPillows & duvet / blanket
PyjamasPyjamas (*not all flights)
AmenitiesAmenity kit
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ECONOMY CLASS

Qatar Airways aircraft cabin/seat layouts can be viewed on the Seat Map in menu below.

Seat pitchSeat pitch : 31-33 inches
Seat widthSeat width : 17.5 -18.75 inches
WiFiOnboard WiFi (*not all flights)
power_iconIn-seat/USB power (*not all flights)
AVODAudio / video on demand
DiningComplimentary meals
WinesComplimentary beverages & wines
SleepingPillows & blankets supplied
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SEAT MAPS

View aircraft seat maps for Qatar Airways fleet. We have provided you a direct link to Qatar Airways Fleet information page, where the most up-to-date information should be available.
» View Seat Maps

LOUNGES

At Doha Hamad International Airport, premium customers may use the luxury Al Safwa First class and Al Mourjan Business class lounge.

Lounge SeatingExpansive seating options
Lounge showersShower rooms
WiFiLounge WiFi
Work StationsWorkstations / business centre
power_iconCharging facilities
AVODTV facilities
DiningBuffet & a la carte Dining
WinesSignature bar service
SleepingQuiet room / rest area
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» Qatar Airways lounge reviews

IFE

Qatar Airways recently launched Oryx One, an enhanced interface for its inflight entertainment system, increasing the number of movies and TV shows on board from 950 to up to 2,000. With the very first dual-screen interface, onboard A350, A380 and Boeing 787 aircraft, customers can multitask - like play a game on a handheld device as you wait for a movie to load on your personal screen.

ONBOARD WIFI

Stay connected with OnAir mobile service. WiFi services are available onboard Qatar Airways A380, A350, Boeing 787, A319 and selected A330, A320 and A321 aircraft.

AWARDS

Qatar Airways was one of the first airlines named as a 5-Star Airline. Qatar Airways won Airline of the Year, Best Business Class Airline Seat and Best Airline in the Middle East at the 2015 Skytrax World Airline Awards. This is the third time Qatar Airways has won this prestigious and coveted accolade of Airline of the Year.

» Airline Award results