Qatar Airways

LHR lounge deserves the rave reviews. Excellent restaurant quality food and service with a knockout wine list. Lunch of crayfish washed down with a premier cru bourgogne! Absolutely no skimping on anything and everything works. Delightful staff with a sense of humour. Faultless. We felt vaguely guilty about such luxury! Doha premium terminal was busier but not far behind in quality. We had no trouble finding quiet seating on both visits. Both lounges are better than any others we have used in the last decade. The bus transfers to and from aircraft are a minor issue and actually interesting; problem solved shortly with the new terminal.

Outstanding ambience service food and wine. The staff were very attentive and polite and absolutely charming.

First visit arrived from Hong Kong 0505 : huge airy lounge relatively low crowd plenty of lounge chairs & tables available. Hot buffet meals in restaurant area looked ok but I didn't sample. Food/bakery in lounge area had a small selection including breads cheeses yoghurts olives meat slices etc. Disappointed a true cappuccino wasn't available no decaf tea or coffee. Toilets staffed with several cleaners was very good. I enjoyed a refreshing shower. Second visit very busy took a little time to find a table. WiFi worked well. Toilets busy very clean as cleaner checked briefly after each person. Small dessert slices quite nice. Much more variety and quantity in lounge bakery - excellent. Still no cappuccino nor decaf available from bar. Overall an impressive lounge in layout and style but no decaf tea or coffee.

A tale of 2 halves. Arrived outbound around midnight the lounge was packed and had to ask a member of staff to help in locating a couple of seats (which they did within 5 mins). The facility is good but is overwhelmed by sheer numbers turning it into a below average experience. Departed flustered and irritated. Inbound arrived around midday and what a different experience. Lots of space with about 10% of seats occupied. Tried the restaurant which had both buffet and a la carte available - good food and good wine made for an excellent lunch. Shower facilities clean and pleasant with lots of amenities available. Try and pick your transit time! Scores reflect an average of the 2 experiences.

Traveled through LHR-DOH-BKK and the same return. Outbound the lounge was very crowded with seats with two together hard to find. Disappointed with the lack of assistance from staff. This lounge is not a patch on its equivalent in LHR. Not a calm relaxing environment for a transfer.

Friendly staff who provided a service second to none. Choice of Krug or Bollinger Rose champagnes went down very well. Seafood platter was great with lobster and King prawns provided by in house chef Spent an extremely pleasant interlude prior to boarding after check in and official formalities Looking forward to next visit.

Pleasant oasis for an extended layover. It was a little crowded at times with peak departures.

A very impressive lounge. It is massive with loads of seating areas. There are dining areas lounging areas and snoozing areas. Selection of food and beverages is very good. Wide variety fresh and tasty. There is no reading material but WiFi is fast and free. The only let down is the bathroom facilities. 6 showers for several hundred passengers does not work very well.

A joy - understated and elegant throughout and more like a hotel than a lounge. Though not the biggest there are areas for relaxing a cocktail bar a deli with bistro style dining area and a more formal brasserie. Attentive staff and the chicken satay I tried while sitting at the bar hit the spot.

My wife and I had the experience of this lounge going to and from the Far East last month. Once you get to the Premium Terminal it is great. The only problem is until the new terminal is ready you have to ride around the airport for what seems an eternity on a bus. The lounge on the other hand was a welcome respite from all this. The personnel are friendly and extremely helpful. We found the same level of service both times we were there and each visit was about 12 hours different than the other. Plenty of seating great Wi-Fi fresh food and good drinks were all there in abundance. Qatar is a great airline and there Business Class lounge was a wonderful part of the total experience.