Qatar Airways

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 169 reviews
6/10
5 star Skytrax Rating
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5/10

"a welcome respite"

(United States)

My wife and I had the experience of this lounge going to and from the Far East last month. Once you get to the Premium Terminal it is great. The only problem is until the new terminal is ready you have to ride around the airport for what seems an eternity on a bus. The lounge on the other hand was a welcome respite from all this. The personnel are friendly and extremely helpful. We found the same level of service both times we were there and each visit was about 12 hours different than the other. Plenty of seating great Wi-Fi fresh food and good drinks were all there in abundance. Qatar is a great airline and there Business Class lounge was a wonderful part of the total experience.
AirportDoha Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"nice comfortable seats clean bathrooms"

(Australia)

This lounge is the only one in Male airport and it's ok but not great. The food looked as though it had been sitting around for ages and they had the air conditioner turned up a bit too high so it was very cold in the lounge. On the plus side they have nice comfortable seats clean bathrooms and a selection of magazines and newspapers to read. Certainly pales in comparison to the Premium Terminal in Doha.
AirportMale Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"lounge was an absolute delight"

(United Kingdom)

This lounge was an absolute delight. It was immaculate bright comfortable and modern. The staff were attentive and the food was of a high quality. It was not busy when we were there and maybe this enhanced our experience and also of course it is brand new. We were travelling on holiday and this was a wonderful start to our first business class experience. The service on the plane kept up the 5-star service. We did a brief stop on our return at the Doha lounge and it was a disappointment after the hype we'd read nowhere near our Heathrow experience.
AirportLondon Heathrow Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
yes
2/10

Qatar Airways Premium Terminal Business Class Lounge - Doha Airport

(United Kingdom)

Had a half-hour to spend in this lounge whilst journeying from Melbourne to London Heathrow. The staff look wonderful with the females in the maroon Qatar livery and the men in their sharp suits. The lounge looks impressive too. However when you cannot even find a vacant seat and a request to a member of staff for help is responded to with a dismissive wave of the arm. It is evident that they cannot cope with volume and the purpose of the patrolling staff is rather lost on me. I found it quite ironic that Qatar promotes this lounge as being superb yet for me it was the major disappointment in an otherwise excellent Qatar Airways experience.
Lounge NameQATAR AIRWAYS PREMIUM TERMINAL BUSINESS CLASS LOUNGE REVIEW
AirportDoha Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages N/A
Catering N/A
Washrooms 12345
Wifi Connectivity N/A
Staff Service 12345
no
5/10

"there is no finer place"

(United Kingdom)

On the outward flight to Bangkok only a short transit time but coming back over 8 hours in Doha and there is no finer place to spend such a long transit time. The business class lounge was quite busy when I arrived so I thought I’ll find a seat visit the restaurant when the crowds were less - big mistake as I fell asleep and by the time I awoke they’d finished serving meals. Although you could get drinks I missed a very nice looking mutton dish. The lounge was almost empty during the night and only began to fill up again early the following morning when more flights stared to arrive. The service from the staff was wonderful - somebody walking around checking you were okay. I’d only been awake a few minutes before a young lady arrived with a blanket. Qatar use the Escape Lounge at Manchester and one of the Thai lounges in Bangkok but nothing can compare to the premium terminal in Doha.
AirportDoha Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"As always a pleasant experience"

(United Kingdom)

As always a pleasant experience to go to the new Qatar Airways Lounge in Terminal 4. I tried the sit down dinner service the food was tasty and plentiful and the service great.
AirportLondon Heathrow Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"very comfortable and soothing space"

(United States)

Very fine lounge. Good food. As others mentioned no alcohol is available during Ramadan which seems unfortunate if inevitable. Very comfortable and soothing space - flight announcements aren't made but plenty of screens showing times and staff will also notify you. Showers along with razors and toothbrush are available in the bathroom. The one real shame is that there are not really any spaces to lie down and most people are traveling after pretty long haul flights often at odd hours. But none of this detracts from the excellence of the lounge. A real highlight is the quality of the service. Staff are excellent and seemingly eager to help - the contrast with say United Airlines could not have been more stark. The check-in to both the lounge and the airline is made as simple as possible. A real plus when flying Qatar Airways.
AirportDoha Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"no alcohol is served at all"

(Egypt)

During Ramadan it is totally empty no alcohol is served at all. Other standards are excellent but not everyone who travels with Qatar Airways is Islamic.
AirportDoha Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"travelling during Ramadan is a problem"

(Australia)

Well appointed large area courteous staff but a few more signs would help. Travelling during Ramadan is a problem if your stopover is for any length of time and you're used to an evening drink. As alcohol was served on both legs of the flight we were surprised that it was not available under any circumstances in the lounge - we would have been happy to have been quarantined into non-Muslim section of the lounge or similar - to while away the time between 7 and 12 pm. I'm always happy to respect other cultures but it was the confusing messages that got to me and the lack of information about their services when booking.
AirportDoha Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"fantastic new lounge at LHR"

(United Kingdom)

Fantastic new lounge at LHR. Arrived from an 11 o'clock flight and promptly served breakfast from the buffet. The cook showed great knowledge of the food and ingredients served and staff responded promptly to requests. Seating area was spacious with choice of window seating central relaxing area with water fountain or TV corner. Very pro-active staff tending to customers needs through out the stay.
AirportLondon Heathrow Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes