Qatar Airways

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 159 reviews
6/10
5 star Skytrax Rating
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10/10

"like to thank the staff"

(Spain)

Not Verified | I would like to thank the staff in their arrivals lounge in Doha, for their hospitality and extremely caring. Mr Kunwar was especially kind to me and made sure that every single detail was taken care of.
Lounge Namearrivals lounge
AirportHamad Doha Airport
Type Of LoungeBusiness Class
Date VisitFebruary 2020
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"Aspire Lounge has poor food"

(United Kingdom)

Trip Verified | The Aspire Lounge they use at Gatwick has a poor food selection. The whole place is in need of refurbishment, tables were not cleaned.
Lounge NameAspire Lounge LGW
AirportLondon Gatwick Airport
Type Of LoungeBusiness Class
Date VisitJanuary 2020
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
no
10/10

"nothing short of exceptional"

(Australia)

Trip Verified | This first class lounge is nothing short of exceptional and I can understand why it is the worlds best. The interior decor, finishes and features are above most 5 star hotels I've visited, and although I only had about 90 mins stay, I was able to enjoy a fabulous breakfast that was freshly cooked for me, and served by the friendliest staff. The bathrooms were exceptional, and so many other features I did not use (bedrooms, spa etc). Other staff on the entrance counter and inside the lounge were also exemplary.
AirportHamad Doha Airport
Type Of LoungeFirst Class
Date VisitJanuary 2020
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"not enough capacity"

(Malaysia)

Trip Verified | This is not the Qatar Airways business class lounge but is for Oneworld Emerald and Sapphire FFs. Cheap seats, not enough capacity during peak hours, limited F&B options, and an overall vibe of indifference and inattention.
AirportDoha Airport
Type Of LoungeFrequent Flyer
Date VisitDecember 2019
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"really enjoyed this Lounge"

(Pakistan)

Trip Verified | I went first time in this Lounge which is at Hamad Doha Airport. I was travelling in economy class but i got upgraded to Silver Member of Qatar Airways Privilege Club and got access to Business Class Lounge. It was very nice and huge with wide variety of Food and sweets and drinks staff was very supportive and respectful. I really enjoyed this Lounge.
AirportHamad Doha Airport
Type Of LoungeBusiness Class
Date VisitNovember 2019
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"The food is decent"

(Netherlands)

Trip Verified | This lounge in the early morning is mayhem. It is difficult to find seats at the restaurant. The food is decent however and the staff are friendly. Drinks order are taken a few minutes after you get a seat. The lounge can be improved with more seating.
Lounge NameAl Mourjan
AirportHamad Doha Airport
Type Of LoungeBusiness Class
Date VisitOctober 2019
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
yes
1/10

"lacks character"

(United Kingdom)

Trip Verified | Visited this lounge during a stopover. Spacious and clean but lacks character. The staff were disappointing and gave an air of superiority over the traveller. I would recommend the excellent restaurants in the airport where the food is superior with a better atmosphere.
Lounge NameAl Safwa
AirportDoha Airport
Type Of LoungeFirst Class
Date VisitSeptember 2019
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
no
10/10

"food there was just immaculate"

(Thailand)

Trip Verified | This lounge does not advertise it nor does it show up on the Oneworld lounge finder. Yet it is open and there are signs inside the airport that point to the lounge. The lounge is almost identical to their lounge in Paris. There were comfortable seats and when I ordered something at the bar, the bartender said "I'll serve it at your seat." The food there was just immaculate. There was a hot buffet filled with mostly Thai and Arabic dishes, and actual dining tables with utensils already set up! The staff would always apologise if they ran out of something and would fill your plate up for you on request. They ask you want drink you want and if you want it refilled. My parents had a full meal so they could maximise sleep on the flight. The choice of beverages is astounding, their choice of champagne was Bollinger! The best bit about this lounge has to be the cakes. Chocolate opera cake with gold flakes, and the best Baklava in Bangkok! The other parts of the lounge were like a super comfortable waiting room, and you felt like royalty while you were in any part of this lounge. I understand why they don't call it a business class lounge. Simply because it would make all other business class lounges look like glorified waiting rooms. One thing that is also very cheeky is the fact that the lounge is located next door to Singapore Airlines, and having been in that lounge, it simply does not compare to Qatar Airways offering. Too bad it's only open for business class passengers, not Oneworld Sapphire/Emerald but at least you can access this lounge using any Oneworld business class ticket.
Lounge NamePremium Lounge
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Date VisitJuly 2019
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"Wouldn't recommend the lounge"

(United States)

Trip Verified | This First Class Lounge is for OneWorld members travelling in economy class. It's a small L shaped room that has limited seating and disgraceful food options. I wouldn't have booked Qatar on this trip if I knew that this member's lounge was this bad, as the lounge quality is an important driver to airline decision. Wouldn't recommend the lounge to any oneWorld Elites hoping for a first class experience.
Lounge NameFirst Class Lounge
AirportHamad Doha Airport
Type Of LoungeMembers
Date VisitMay 2019
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
10/10

"food seems to be declining"

(India)

Trip Verified | Al Mourjan lounge is a great lounge which tends to be crowded especially in the morning busy hours. I would like to focus upon the quality of lounge food which seems to be rather declining. The veg Korma was watery and full of cream, so was the tandoori marinated fish. My question is why can't food be prepared in this lounge to ensure freshness and quality.
Lounge NameAl Mourjan
AirportDoha Airport
Type Of LoungeBusiness Class
Date VisitFebruary 2019
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes

Qatar Airways Photos

QATAR AIRWAYS, the national carrier of the State of Qatar, is one of the fastest growing airlines with a modern fleet of 179 aircraft flying to more than 150 key business and leisure destinations across six continents. Qatar Airways is a member of the oneworld global alliance.

FIRST CLASS

A380 aircraft provide 8 first class suites, in 1x2x1 cabin layout.

flat_seatsFlat bed suite
WiFiOnboard WiFi (*not all flights)
power_iconIn-seat &/or USB power
AVODAudio / video on demand
DiningOn demand dining
WinesFine wines & beverage service
SleepingPillows & duvet / blanket
PyjamasPyjamas (*not all flights)
AmenitiesAmenity kit
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BUSINESS CLASS

Typical seat layout of 1x2x1 (eg. A380, A350, B787) or 2x2x2 layout (eg. B777).

flat_seatsFlat bed seat
WiFiOnboard WiFi (*not all flights)
power_iconIn-seat &/or USB power
AVODAudio / video on demand
DiningOn demand dining
WinesFine wines & beverage service
SleepingPillows & duvet / blanket
PyjamasPyjamas (*not all flights)
AmenitiesAmenity kit
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ECONOMY CLASS

Qatar Airways aircraft cabin/seat layouts can be viewed on the Seat Map in menu below.

Seat pitchSeat pitch : 31-33 inches
Seat widthSeat width : 17.5 -18.75 inches
WiFiOnboard WiFi (*not all flights)
power_iconIn-seat/USB power (*not all flights)
AVODAudio / video on demand
DiningComplimentary meals
WinesComplimentary beverages & wines
SleepingPillows & blankets supplied
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SEAT MAPS

View aircraft seat maps for Qatar Airways fleet. We have provided you a direct link to Qatar Airways Fleet information page, where the most up-to-date information should be available.
» View Seat Maps

LOUNGES

At Doha Hamad International Airport, premium customers may use the luxury Al Safwa First class and Al Mourjan Business class lounge.

Lounge SeatingExpansive seating options
Lounge showersShower rooms
WiFiLounge WiFi
Work StationsWorkstations / business centre
power_iconCharging facilities
AVODTV facilities
DiningBuffet & a la carte Dining
WinesSignature bar service
SleepingQuiet room / rest area
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» Qatar Airways lounge reviews

IFE

Qatar Airways recently launched Oryx One, an enhanced interface for its inflight entertainment system, increasing the number of movies and TV shows on board from 950 to up to 2,000. With the very first dual-screen interface, onboard A350, A380 and Boeing 787 aircraft, customers can multitask - like play a game on a handheld device as you wait for a movie to load on your personal screen.

ONBOARD WIFI

Stay connected with OnAir mobile service. WiFi services are available onboard Qatar Airways A380, A350, Boeing 787, A319 and selected A330, A320 and A321 aircraft.

AWARDS

Qatar Airways was one of the first airlines named as a 5-Star Airline. Qatar Airways won Airline of the Year, Best Business Class Airline Seat and Best Airline in the Middle East at the 2015 Skytrax World Airline Awards. This is the third time Qatar Airways has won this prestigious and coveted accolade of Airline of the Year.

» Airline Award results