Qatar Airways

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 188 reviews
6/10
5 star Skytrax Rating
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10/10

"Service generally outstanding"

(Germany)

Trip Verified | Incredible eating options, with excellent bar services. Service generally outstanding, friendly and helpful. I wish I would always have this standard when travelling business class, also with other airlines. It comes close to what a real first class lounge should be, even if travelling in business class. Not airline or lounge to be blamed, unpleasant are some co-travelers dressed like going to the beach or coming from the gym. I am afraid that is a general trend while travelling long haul, but I think it is a little disrespectful towards the well groomed and impeccable staff.
Lounge NameAl Mourjan
AirportDoha Airport
Type Of LoungeBusiness Class
Date VisitFebruary 2024
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"the best lounge at Dhaka"

(Bangladesh)

Trip Verified | This the best lounge at Dhaka International Airport. Very well decorated lounge that has a very nice prayer room for Muslims and clean toilet. It serves Indian, continental and Thai-Chinese food; food was delicious. The beverages include fresh juice, soft drinks and tea-coffee. The food was prepared by the Westin Hotel, Dhaka. There is a small library to read books, magazines and newspapers.
Lounge NameEBL Skylounge
AirportDhaka Airport
Type Of LoungePay to Use
Date VisitMay 2023
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"lounge is absolutely the best"

(United States)

Trip Verified | This lounge is absolutely the best. Customer service is outstanding. As I was walking gingerly with a full cup of macchiato coffee to my seat, a service came right over and offered to take the coffee to my seat! He even made an extra coffee because I spilled some from the cup onto the saucer. The other agents kept track of my connection flight times and reminded me to proceed to the gate. The only suggestion I have is that the rest rooms could have been larger with shower amenities.
Lounge NameAl Mourjan Lounge
AirportHamad Doha Airport
Type Of LoungeBusiness Class
Date VisitJanuary 2024
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
yes
10/10

"Altogether a fantastic experience"

(Germany)

Trip Verified | A visit to the recently refurbished Al-Safwa lounge at Doha's Hamad airport is always an extraordinary experience. Admission is only for passengers travelling in Qatar Airways First Class or QR Platinum members. Status customers from other Oneworld partners have no access. There is an escalator to the spacious reception where people need to go to be admitted. There seem to be more staff than guests and the atmosphere is friendly and warm. People can go enjoy a drink at the bar or have a meal at the à la carte restaurant. Service at the restaurant needs to be streamlined. I think the staff have not been properly trained as waiters. I hadn't finished my starter yet when soup and main course arrived. The selection of food is great and all I ordered (lentil soup, wagyu beef carpaccio and lamb) was delicious. The champagne was Lanson Brut Black Label. After dinner, I went to the spa and had a great massage. It needs to be mentioned that the spa treatments are not included and have to be paid for. Altogether a fantastic experience difficult to be topped.
Lounge NameAl-Safwa
AirportHamad Doha Airport
Type Of LoungeFirst Class
Date VisitDecember 2023
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"Beautifully appointed lounge"

(South Africa)

Trip Verified | Beautifully appointed lounge with plenty of quiet and relaxed seating area. Very nice restaurant area and small but very adequate food range. Very nice toilet and shower facilities . Attentive service. Very clean.
Lounge NamePlatinum / Gold Lounge North
AirportHamad Doha Airport
Type Of LoungeMembers
Date VisitSeptember 2023
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"very clean and well presented"

(United Kingdom)

Not Verified | Nice lounge. I arrived around 8am for my 11am Malaysia Airlines flight to KL. I headed straight to bathrooms who had attendants waiting outside to service regularly. I sat in lounge area which had ample charging facilities and a nice view of some departure gates. I went to dining area which had a sumptuous display of cold items available. The buffet hot food was a little tepid in temperature but tasty enough. Service was efficient without being over bearing. I was advised that non Qatar flights were not announced so you have to check the screen yourself for boarding updates. The lounge was very clean and well presented with drinks and snacks available to help yourself to. Very pleasant experience.
AirportLondon Heathrow Airport
Type Of LoungeBusiness Class
Date VisitAugust 2023
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
yes
10/10

"This is a fabulous lounge"

(Germany)

Trip Verified | This is a fabulous lounge. Service is impeccable. Beautiful view of the Garden area of the airport. The staff are friendly and attentive. They try to anticipate what the guest wants. Any reasonable wish will be fulfilled. The selection of food is variable and large. One can order à la carte or use the buffet. There is even a sushi bar. Premium drinks are readily available. There is a quiet area with several tastefully decorated resting rooms which operates on a “first come, first served” base. Drinks cannot be taken into the rooms though. The lounge is exceptionally clean and well kept, but it only opened a few weeks ago. There is a Louis Vuitton cafe which, unfortunately has not opened yet. This is one of my favorite lounges and the best business lounge I have been to lately. Certainly better than First Class lounges of most airlines. Can’t wait to use it on my next flight via Hamad International.
Lounge NameAl Mourjan The Garden
AirportHamad Doha Airport
Type Of LoungeBusiness Class
Date VisitMay 2023
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"staff was very lovely and helpful"

(Switzerland)

Trip Verified | Very nice and big lounge. During my stay there was only a handful other people at the lounge which made it a very nice experience. Also the staff was very lovely and helpful. Food was buffet style but of good quality. The wine on the other hand was surprisingly bad.
Lounge NameAir New Zealand Lounge
AirportBrisbane Airport
Type Of LoungeBusiness Class
Date VisitNovember 2022
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
yes
6/10

"The shower wait was one hour"

(Switzerland)

Trip Verified | While three people scanned my boarding pass to access the lounge and they all noted that there was a problem with the boarding pass, no one could tell me what to do or where to go - or what time I needed to leave the lounge to arrive at the gate in time. Very large and airy lounge with lots of seating and food and drink areas. I couldn't access the menu though was my boarding pass didn't have the required QR code. The shower wait was one hour which seemed like too long. Luckily at the very chaotic gate I received the new and correct boarding pass.
Lounge NameAl Mourjan Business Lounge
AirportHamad Doha Airport
Type Of LoungeBusiness Class
Date VisitNovember 2022
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
no
8/10

"good with a la carte dining"

(Vietnam)

Trip Verified | Lounge in Bangkok is small, but good with a la carte dining. A single champagne, Gosset, was offered. Lounge was almost full and quite vibrant. One of the three best lounges in BKK.
Lounge NameQatar Airways Premium Lounge
AirportBangkok Suvarnabhumi Airport
Type Of LoungeFirst Class
Date VisitMarch 2023
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes