Qatar Airways

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 154 reviews
6/10
5 star Skytrax Rating
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7/10

"The food is decent"

(Netherlands)

Trip Verified | This lounge in the early morning is mayhem. It is difficult to find seats at the restaurant. The food is decent however and the staff are friendly. Drinks order are taken a few minutes after you get a seat. The lounge can be improved with more seating.
Lounge NameAl Mourjan
AirportHamad Doha Airport
Type Of LoungeBusiness Class
Date VisitOctober 2019
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
yes
1/10

"lacks character"

(United Kingdom)

Trip Verified | Visited this lounge during a stopover. Spacious and clean but lacks character. The staff were disappointing and gave an air of superiority over the traveller. I would recommend the excellent restaurants in the airport where the food is superior with a better atmosphere.
Lounge NameAl Safwa
AirportDoha Airport
Type Of LoungeFirst Class
Date VisitSeptember 2019
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
no
10/10

"food there was just immaculate"

(Thailand)

Trip Verified | This lounge does not advertise it nor does it show up on the Oneworld lounge finder. Yet it is open and there are signs inside the airport that point to the lounge. The lounge is almost identical to their lounge in Paris. There were comfortable seats and when I ordered something at the bar, the bartender said "I'll serve it at your seat." The food there was just immaculate. There was a hot buffet filled with mostly Thai and Arabic dishes, and actual dining tables with utensils already set up! The staff would always apologise if they ran out of something and would fill your plate up for you on request. They ask you want drink you want and if you want it refilled. My parents had a full meal so they could maximise sleep on the flight. The choice of beverages is astounding, their choice of champagne was Bollinger! The best bit about this lounge has to be the cakes. Chocolate opera cake with gold flakes, and the best Baklava in Bangkok! The other parts of the lounge were like a super comfortable waiting room, and you felt like royalty while you were in any part of this lounge. I understand why they don't call it a business class lounge. Simply because it would make all other business class lounges look like glorified waiting rooms. One thing that is also very cheeky is the fact that the lounge is located next door to Singapore Airlines, and having been in that lounge, it simply does not compare to Qatar Airways offering. Too bad it's only open for business class passengers, not Oneworld Sapphire/Emerald but at least you can access this lounge using any Oneworld business class ticket.
Lounge NamePremium Lounge
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Date VisitJuly 2019
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"Wouldn't recommend the lounge"

(United States)

Trip Verified | This First Class Lounge is for OneWorld members travelling in economy class. It's a small L shaped room that has limited seating and disgraceful food options. I wouldn't have booked Qatar on this trip if I knew that this member's lounge was this bad, as the lounge quality is an important driver to airline decision. Wouldn't recommend the lounge to any oneWorld Elites hoping for a first class experience.
Lounge NameFirst Class Lounge
AirportHamad Doha Airport
Type Of LoungeMembers
Date VisitMay 2019
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
10/10

"food seems to be declining"

(India)

Trip Verified | Al Mourjan lounge is a great lounge which tends to be crowded especially in the morning busy hours. I would like to focus upon the quality of lounge food which seems to be rather declining. The veg Korma was watery and full of cream, so was the tandoori marinated fish. My question is why can't food be prepared in this lounge to ensure freshness and quality.
Lounge NameAl Mourjan
AirportDoha Airport
Type Of LoungeBusiness Class
Date VisitFebruary 2019
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"spacious but it is also crowded"

(Malaysia)

Trip Verified | Using the Al Mourjan Lounge from 0030hrs 3rd November to 0700hrs. The lounge is impressively huge and spacious with lots of seating spaces of various styles. Few sleeping couches are available at the back area of the lounge. However, due to its brightness and noise from the planes in nearby gates, I'm unable to get any sleep. Better sound-proof walls / glasses and less bright sections are required in my opinion. Quiet period in the lounge is between 0230 till 0500 hours (Qatar time) and i'm lucky to be able to use the toilet and shower room at 0400 hrs. The toilet and shower rooms are clean and consistently monitored by the staff. However at 0600 hr, there is a long queue for the toilet and shower rooms and overheard a passenger saying that he has been waiting for 40 minutes for the shower room. Main dining room on the upper floor is also spacious but at 0600hr it is also crowded. As Qatar Airways is targeting business class passengers as their main client, the impressively vast Al Mourjan seems to be inadequate to accommodate all. Separation of business class passengers into several lounges might be required. Having another lounge near Gate D, E (served by a train ride from main terminal) might be helpful.
Lounge NameAl Mourjan Lounge
AirportHamad Doha Airport
Type Of LoungeBusiness Class
Date VisitNovember 2018
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"one of the nicest I have visited"

(United Kingdom)

Not Verified | This lounge is one of the nicest I have visited, impeccable staff serving great food and drinks, l have used the Emirates lounge at Heathrow , and although very good, l find this lounge more personal. I will make another visit on an upcoming trip, and look forward to my visit, the freshly cooked breakfasts are great, as is the Champagne, cant wait.
Lounge NameTerminal 4
AirportLondon Heathrow Airport
Type Of LoungeBusiness Class
Date VisitNovember 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
yes
5/10

"excellent apron view"

(United Kingdom)

Not Verified | The third party lounge Qatar Airways use here is located at the 2B non-schengen terminal of the airport. After the passport control and the duty free corridor turn left and go upstairs. Signs are not really clear so people may struggle finding it. The lounge is quite small compared to other European lounges and may be busy in peak hours. As you enter, the buffet is on the right, seating in front and the other side. I visited the lounge in the afternoon, the meal options were basic, without warm meal. The soda dispenser was out of order so only unchilled soda cans were provided at the time. There are no toilets inside, you must visit the public toilets outside. Since the lounge is located on top floor of the terminal, at the new wing, it has an excellent apron view.
Lounge NamePlatinum Lounge
AirportBudapest Ferihegy Airport
Type Of LoungeFrequent Flyer
Date VisitSeptember 2018
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Staff Service 12345
no
7/10

"Staff helpful and friendly"

(Sweden)

Trip Verified | Qatar Airways use the airport Premium Lounge. Quite small lounge but they have good selection of food and beverages. No smoking area. Free Wi-Fi. Staff helpful and friendly. Be sure to check your departure gate and check with the staff how long it will take you to walk there!
Lounge NamePremium Lounge
AirportDenpasar Bali Airport
Type Of LoungeBusiness Class
Date VisitMarch 2018
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"Clean restrooms and showers"

(Sweden)

Trip Verified | Huge lounge! But can get busy especially in the morning. 2 restaurants open 24/7. Bar and tabele service if you catch a waiter. Several coffee stations and soft drinks. Clean restrooms and showers. Small room for smoking. Not the most comfortable chairs if you have a longer transfer.
Lounge NameAl Mourjan
AirportDoha Airport
Type Of LoungeBusiness Class
Date VisitNovember 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes

Qatar Airways Photos

QATAR AIRWAYS, the national carrier of the State of Qatar, is one of the fastest growing airlines with a modern fleet of 179 aircraft flying to more than 150 key business and leisure destinations across six continents. Qatar Airways is a member of the oneworld global alliance.

FIRST CLASS

A380 aircraft provide 8 first class suites, in 1x2x1 cabin layout.

flat_seatsFlat bed suite
WiFiOnboard WiFi (*not all flights)
power_iconIn-seat &/or USB power
AVODAudio / video on demand
DiningOn demand dining
WinesFine wines & beverage service
SleepingPillows & duvet / blanket
PyjamasPyjamas (*not all flights)
AmenitiesAmenity kit
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BUSINESS CLASS

Typical seat layout of 1x2x1 (eg. A380, A350, B787) or 2x2x2 layout (eg. B777).

flat_seatsFlat bed seat
WiFiOnboard WiFi (*not all flights)
power_iconIn-seat &/or USB power
AVODAudio / video on demand
DiningOn demand dining
WinesFine wines & beverage service
SleepingPillows & duvet / blanket
PyjamasPyjamas (*not all flights)
AmenitiesAmenity kit
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ECONOMY CLASS

Qatar Airways aircraft cabin/seat layouts can be viewed on the Seat Map in menu below.

Seat pitchSeat pitch : 31-33 inches
Seat widthSeat width : 17.5 -18.75 inches
WiFiOnboard WiFi (*not all flights)
power_iconIn-seat/USB power (*not all flights)
AVODAudio / video on demand
DiningComplimentary meals
WinesComplimentary beverages & wines
SleepingPillows & blankets supplied
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SEAT MAPS

View aircraft seat maps for Qatar Airways fleet. We have provided you a direct link to Qatar Airways Fleet information page, where the most up-to-date information should be available.
» View Seat Maps

LOUNGES

At Doha Hamad International Airport, premium customers may use the luxury Al Safwa First class and Al Mourjan Business class lounge.

Lounge SeatingExpansive seating options
Lounge showersShower rooms
WiFiLounge WiFi
Work StationsWorkstations / business centre
power_iconCharging facilities
AVODTV facilities
DiningBuffet & a la carte Dining
WinesSignature bar service
SleepingQuiet room / rest area
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» Qatar Airways lounge reviews

IFE

Qatar Airways recently launched Oryx One, an enhanced interface for its inflight entertainment system, increasing the number of movies and TV shows on board from 950 to up to 2,000. With the very first dual-screen interface, onboard A350, A380 and Boeing 787 aircraft, customers can multitask - like play a game on a handheld device as you wait for a movie to load on your personal screen.

ONBOARD WIFI

Stay connected with OnAir mobile service. WiFi services are available onboard Qatar Airways A380, A350, Boeing 787, A319 and selected A330, A320 and A321 aircraft.

AWARDS

Qatar Airways was one of the first airlines named as a 5-Star Airline. Qatar Airways won Airline of the Year, Best Business Class Airline Seat and Best Airline in the Middle East at the 2015 Skytrax World Airline Awards. This is the third time Qatar Airways has won this prestigious and coveted accolade of Airline of the Year.

» Airline Award results