Qantas Airways

✅ Trip Verified | Malaysia Airlines Enrich Gold, Business Class and Business Suites passengers flying out of Sydney T1 International Airport are entitled to access the Qantas Business Lounge. The receptionists are friendly and the sign-in was really quick. The Qantas Lounge layout is fairly rectangular, with plenty offerings available to passengers. There are also plenty of seats around the lounge, as well as different sitting arrangements to cater to different passengers and their needs. My first stop was the shower facilities. There were no towels available and I had to look around for a lounge staff member to get my amenities and towels for me. The shower room is fairly spacious, and comes with its toilet unit. Lunch is available after 11.30am The is Mediterranean tomato and basil soup, five different types of salad, steam jasmin rice, steam vegetables and braised red chilli chicken. The chicken was well-cooked and the meat falls off the bone easily. The salad is really refreshing and good choice for warm summer days. There are also different choices of alcohol and non-alcoholic beverages available. The downside of the lounge is because it is open to not only Qantas passengers, but as well oneworld airlines and Qantas partners, making the lounge fairly congested at times. Whilst there are a lot of staff on duty, they struggled a little to clean after the passengers.

✅ Trip Verified | This seems like a lousy lounge. This lounge has been refurbished, but it seems like it does not indulge the requirements for being a lounge for premium passengers. The seats are not comfortable and tables are quite small. The time I visited the lounge was in the morning, so there were a lot of passengers at that time. But this was not a problem at all. Indeed, it feels like no staff was willing to clean up the rubbish and mess from previous passengers. The floor and tables looked dirty, and I had to pack things up by myself. Food choices were limited and staff in the bar were reluctant to smile and show their professional hospitality manners. Compare to other lounges I visited, this was an absolute joke. I really hope they can put their time and effort into improving it, as it was utterly pathetic. I would definitely choose other lounges if there were other oneworld lounges at the Brisbane International Airport.

✅ Trip Verified | Qantas International Business Class Lounge is below expectations. Pooling and sharing lounges appears to have hit critical mass. This lounge was at capacity. Seating was difficult to find and the lounge felt like a fancy boarding gate lounge. Comfort and privacy are not terms I would use for this facility. Toilets and showers were sub standard and unmaintained. This lounge is not intimate nor relaxing.

✅ Trip Verified | Not impressed by any standards. The Lounge is incredibly old and small, it's in real need of a renovation. Though it's functional, it really lacks the premium presence from my past experience. The biggest down fall was the catering, there was hardly any food during breakfast and beverages was very limited. Hopefully the renovations will bring back some life to the space.

✅ Trip Verified | Compact little lounge located downstairs at terminal 2. Excellent staff who frequently come around and offer items from the buffet. Good wifi and plenty of nice little areas to get comfy. Food good and I particularly like the hash browns! Unfortunately the lounge has no view due to it's location. Good showers and bathrooms always clean.

✅ Trip Verified | My partner and I were made very welcome upon entry then we were at the dining area to enjoy breakfast. There is an a la Carte style dining experience from a menu by Chef Neil Perry. The Lounge overlooks the tarmac, making plane spotting a breeze. Staff were very present making sure passengers were comfortable and served refreshments. I didn't make use of the Spa Treatments on request. Overall, one of the best Lounges I have visited.

✅ Trip Verified | My first visit to this Lounge, for a regional location I like that it's spacious with a decent food and beverage offering. The space had 3 sections including a dining area and a kids playroom, an aspect plenty of Lounges lack. The only thing to point out is the lack of power points, other then that the Team were always present with keeping the space clean and ready to assist when needed. The best feature was the view over the tarmac heading into the mountains. Definitely worth a visit if travelling with Qantas.

✅ Trip Verified | Qantas does not have its own lounge at Johannesburg and passengers are directed to the Shongololo Lounge. It is small and looks compact compared to the Emirates and Star Alliance ones. The F&B was limited; stuck to tea and snacks. Managed to grab a shower and that was also ok; nothing to write home about. It became very very busy to the point where it was easier to find space out in the terminal. Overall its a place to park and freshen up. This is Africa and things move to a different rhythm.

✅ Trip Verified | The Qantas Club Rockhampton Lounge is the worst. It’s a small box with no view to anywhere; has a waterlogged stench; the food selection is grim; the toilet is area is tight, the toilet was disgusting. It’s an embarrassment to Qantas and QantasLink.

✅ Trip Verified | The Sydney QANTAS Business lounge continues to disappoint. I travel QANTAS every 3 weeks and use the Sydney (and other) lounge/s for an expected comfortable experience and a hearty breakfast. I usually travel early in the day and this unfortunately finds me in the lounge at a time when it's often crowded. Sometimes I have to roam around until someone leaves before I can even have a seat. There are not enough places designed for eating at. Then there's the food. It's terrible. The mean-spirited selection goes from giant buckets of very sour Greek style yoghurts with fruity toppings dolloped on, to cold over sticky sweet Danish style pastries, to under cooked bland sausages (steamed in a covered bain-marie) with re-constituted egg slops swimming in yellowish water and steamed slightly mushy hash-browns and incredibly badly cooked bacon. There is a selection of supermarket breads one can put in a toaster. There is also a 'selection' of juices. Apple or Orange, and that's it. You're expected to eat this pathetic offering on a tiny plate, using pressed metal cutlery that's difficult to hold, often whilst sitting in a too-low 70's vinyl arm-chair with your plate on your knee (or for a greater degree of difficulty, use the little coffee table beside you). All-in-all, the QANTAS business lounges don't rate well when compared with its peers.