Qantas Airways

Best lounge I've been in. Staff so attentive without hovering. Spa treatments are first rate. Food in restaurant is cooked to order. A very pleasant experience and made a 6 hour transfer very tolerable.

A quiet comfortable lounge poor view outside. Food and beverages plentiful and good. I was doing some work with a colleague while waiting for our flight and found the wi-fi a bit slow but connection was easy and stable. Friendly staff who circulated constantly to keep the place clean.

Stunning lounge. Food excellent surroundings tranquil and very comfortable. The lounge features a wall of green live plants. Washrooms and showers spotless and amenities were first class. Dining was excellent panoramic view of aprons.

Pretty decent lounge with reasonable airside view. Food selection is limited and expected more in an international lounge. Fairly spacious. Fast internet access. Overall 3-Star standard.

Service was excellent. I had a long wait and after a very relaxing massage and shower I was tired. A member of staff spoke to me when I stirred just to check what flight I was on so he could wake me if I appeared to be sleeping through the flight boarding call. Could improve the amenities in the showers however for a first class lounge you expect female amenities rather than the more general ones.

As per previous comments - a small lounge which comfortably accommodates a full business/star class cabin and QF Club members. Not a lot is provided in the way of television entertainment however food and beverages are well stocked. Staff are very friendly and only too willing to help. Wi-Fi is confusing: as this lounge is shared with American Airlines it uses their pay- per-use wi-fi. This service is provided free to QF passengers. Talk to the desk staff who will provide you with details of how to log-in. This lounge certainly beats the cramped and uncomfortable departure lounges in HNL airport.

Qantas Club at HNL is quite small but run by friendly staff who are available for assistance. The food and beverage areas are small but well stocked. I was there for a morning flight and was happy with the pastries cereal and fruits on offers.

Staff although helpful appeared to think keeping things clean was beneath them. The cleanliness of the place needed to be stepped up a notch for me. Quality of the food was average the fact they shut the coffee bar was completely odd. I was told to use a cheap vending machine? Range of wines and other beverages generally good.

A really small and uninviting lounge compared to the normal QF fare. Incredibly quiet - everyone was whispering! No TV internet. Almost no food (packets of chips only for most of my stay then a few sandwiches) and no staff noticed when the wine ran out. Why not use the BA lounge instead?

A clean and tidy lounge - although by the time all eligible passengers are in the lounge it can be quite cramped and busy. It is operated by two staff who work hard when the lounge is full as it serves both JQ and QF flights including QC members traveling on JetStar economy. I recommend arriving early as access can be denied when the lounge hits peak capacity. There can be a lengthy queue to enter at times as there is only one person manning the reception desk and she must record your details manually as you enter. Food and beverage amenities are adequate. There is no television but there are 3 PC terminals. WiFi coverage is a bit confusing as most pax needing access needed staff assistance to log in. Overall a good lounge and an alternative to the bus shelter that is HNL terminal.