Qantas Airways

Typically disappointing Qantas lounge. Crowded grumpy staff and passengers sprawled everywhere with luggage blocking seats. I noticed many tables had reserved signs - in all my years of travel with Qantas I was not aware that it was possible to reserve tables in the lounge. Food was generally ok but long since cooled down. Plenty of alcohol but no bottled water.

Just visited the new Qantas club in Darwin and it was fantastic and such a huge improvement from what was there previously. The design is modern with many seating options available. The buffet was well set up and the staff were clearing by tray which looked and felt premium. I enjoyed a barista coffee then took a shower prior to my flight in a very comfortable shower room. Everything was perfect and was matched by the engaging staff to welcome me and then farewell on boarding with a bowl of mints nice touch. Great work with this new lounge Qantas.

What a lovely lounge. Very pleasant surprise plenty of space lots of good food and drink to hand toilets and showers very clean. WIFI good as well great choice of current magazines as well as newspapers from around the world. Overall a much improved lounge in HK International. Made flying economy back to Brisbane overnight that much more pleasant.

This lounge needs to be revamped as its showing its considerable age. The food selection has much improved when we were taking our day flight to HK. Hot breakfast meal available which was very good along with the freshly made to order coffee. Only gripe was the Apple Mac would not work and the staff could not get it to work either. Good selection of current magazines and newspapers to read though.

Very Clean good choice of drinks and food easy access to services limited operating times good to have a few drinks before the long haul to Sydney or Brisbane.

Used this lounge flying into Australia. We entered the lounge probably about 9.30 at night and there was hardly anyone in there - probably no more than thirty people. The place is huge very stark and industrial looking. As we were flying Jetstar I wisely decided to eat before the flight. Plenty of food on offer and ate from the hot buffet black pepper chicken and delicious crispy skin mashed potato. My friend had the pasta and was equally delicious all washed down with a couple of glasses of champagne. Went back a little later and had individual desserts the best creme brulee I have had a really good chocolate mousse and a liqueur. Staff were very pleasant a comfortable place albeit a bit cold due to air con temperature but well worth the visit.

Used the (almost) new LAX Oneworld lounge for the first time. Not having experienced the previous one I'm guessing this is a vast improvement on what it replaced judging from the publicity. Decor is pleasant and modern with good bar / food facilities (if very cramped). Biggest problem is the First lounge isn't yet finished. As a result the new lounge is like an overcrowded food court with people using chairs as tables and footrests for sleeping that's if you can find a spare chair. The overall noise level is much like a shopping mall. There are also only 9 showers which seems inadequate for an international gateway port. It seems destined to become undersized only soon after opening. Having flown extensively on CX through HK & EK through DXB this lounge falls far short of those facilities. The biggest issue is zero privacy or quiet space which are what most long-haul business travellers crave and get in those cities. I guess considering the hell American air travellers endure in North America it's probably a welcome haven. But by international standards it's a falls quite a way short of the mark. Here's hoping the new First lounge makes amends when finished.

I had a late PM flight with a OneWorld partner. The lounge was quite empty but it had a lovely ambience. I didn't really pay much attention to the food due to how late it was but I had a small plate of cheese and some lovely sparkling wine (and then a Jamieson as a night cap). It was extremely welcoming and lovely to be away from the disaster that is currently Brisbane International Airport with the renovation happening on L3. The bathroom was spotless and the few staff around were pleasant enough.

The lounge is pretty spacious with plenty of seating. I arrived at 3:30 pm for a 5:30 flight so had a good couple of hours here. Bar has a very good selection with some nice red and whites. A good selection of beer both local and international. Also a good selection of spirits and liqueurs. The food on the other hand is terrible. Qantas should be ashamed to offer this level of food to business customers. You could be forgiven in thinking that you are eating a sizzler. Actually that would be better. The toilets are clean but the place has a little bit of age. If you are paying a Qantas club lounge membership then you will be disappointed. Auckland airport in general is better fitted out than the lounge.

Qantas' International First Class Lounge/Sydney Airport is one of the best lounges I have experienced aside from Cathay's Hong Kong First Lounge. The separate dining area is amazing with many options and the personal attention is wonderful. Even later as I was there for a few hours prior to flying to Dallas I had some items from the self-service area which to me was quite an assortment of snacks to small meal-like offerings and beverages galore. Separate areas for computer use relaxing the library and of course views of the planes with floor to ceiling windows create private yet open feel.