Qantas Airways

✅ Trip Verified | The lounge is large enough, easily accessible but very busy. The service is friendly and efficient, the food is good, drink choices and quality are great, cleanliness is great, seating is comfortable. Large windows look out onto the airport apron.

✅ Trip Verified | Crowded lounge with a limited offer of drinks and food. Nothing special to arrive early for but still better than waiting at the gate. But it's definitely not a special experience and not Qantas standard.

✅ Trip Verified | This Qantas Business Class Lounge is very tired and poorly staffed. Floors are dirty. No Towels for showers (they didnt get their delivery I was advised by front desk staff with a smile) and they told me to use paper towels to dry myself off! Tap handles missing and mould throughout showers. Absolutely disgusting. Do not visit if you do not have to. Oh and if you are coming off long haul and want a shower like me, bring your own towel, and a wrench for the tap handle.

Not Verified | LHR Qantas Business Lounge is a pleasant surprise. There is a restaurant at the ground level which has a nice selection of food with table service. Although the side note is that Platinum members appear to have access to reserved tables so it can be limited options if you are not a member. The desserts were a bit more limited and are self-service. Upstairs is a bar and seating area. Not quite as high quality as the lower level and a little bit hectic, but overall it is still a pleasant environment to wait for a flight. And feels of higher quality than the lounges in Sydney.

Not Verified | It all starts with a very abrupt and patronising welcome by the gatekeepers. It sets the tone for the rest of the experience: terrible coffee, food that is of such low standard and very, very limited options. All this in a lounge that feels dated. Really an embarrassment to Qantas.

✅ Trip Verified | I purchased a flight ticket from the Qantas website on a China Airlines codeshare flight from Sydney to Taipei. Upon arriving at the front desk of the Qantas business class lounge, I presented my flight ticket with my flight code and Qantas membership number. I asked the front desk staff to verify my lounge reservation (as the lounge was redeem with an AMEX credit card invitation). She didn`t even notice my flight ticket and she said "we never work with with China airline, I don't know where your ticket is from". Eventually she probably realized she was wrong, and she let me into the lounge room. As you can see on the photo, the buffet area was messy and uncomfortable. Nothing was refilled and seem no one do cleaning. I only stayed for about 30 minutes or so. To sum it up, the experience was terrifying.

✅ Trip Verified | Overcrowded and lacking in all that you would expect from a Business Class lounge. Due to flight delays we were in the lounge for around 7 hours. Extremely poor food offering - no decent breakfast option and lunch only after 12 noon. Lunch is a generous description - if you call unappealing chilli con carne (a cheap, stingy and "cop-out" offering also favoured by British Airways and a universally unappealing meal choice) a decent lunchtime offering. Officious staff which I found rather a surprise - like they're doing you a favour by letting you into "their" lounge. So many lessons to be learnt here - of what not to do.

✅ Trip Verified | The worst Lounge I have so far come across. The catering was below average and nothing was a standout. Usually you can always find something decent to eat but the only thing I remotely liked was the beverages, with the alcohol hidden and only given when asked. The other facilities was an absolute joke, the one shower didn't even lock. Why Qantas let its Premium passengers use this Lounge is beyond my comprehension. The Lounge team were very polite, the only highlight I can point out.

✅ Trip Verified | Had checked in early and went straight to the business class lounge. Easy to find and was quite spacious. It was also quite busy. There was plenty of food and a good choice of items. I had breakfast in the lounge and also connected to WiFi which was easy and the internet speed more than adequate. It was relatively quiet (no flight announcements are made) so I had quite a good rest before boarding. It was not far from the lounge to the Boarding Gate.I

✅ Trip Verified | I used this lounge even though was flying with Cathay Pacific. It is my home lounge being a Qantas FF. Now this is a combined lounge for all grades of flyers. It is also open to the terminal so there will be some background noise occasionally from announcements. This is one of my favourite Qantas lounges and with London, Singapore and Sydney First amongst the very best out there. The seating is ample. One thing Qantas might consider is putting in some recliners in a quiet spot. I had a 6 hour stop and so a few moments kip would have been great. The food choices were great. There is a communal table and a good place to meet and chat to your fellow travellers. The showers are good, not quite like the Cathay ones but do the job. Great bar also. If a One World FF, this should be on your default list when flying through HK.