Priority Pass

Lounge Reviews

No Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 59 reviews
4/10
No Skytrax Rating
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7/10

"I would still recommend"

(United Kingdom)

Used the lounge while I had a technical stop over in Bangkok. The lounge was spacious, easy to find. Good selection of beverage, food and fruit. It has been consistent over the years. What is lacking in the lounge was the cozy and homely atmosphere. However I would still recommend this lounge. It's close to CIP lounge in Gate F but the one in Gate F tends to be very busy and it was much smaller.
Lounge NameCIP Lounge - Gate G
AirportBangkok Suvarnabhumi Airport
Type Of LoungeFrequent Flyer
Date VisitOctober 2015
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
6/10

"staff helpful and friendly"

(United States)

Priority Pass Lounge at Istanbul Ataturk Airport. Shower facilities make this lounge a good stopover. Food selection is mediocre but wi-fi is strong. Lounge seating is showing its age. The staff is helpful and friendly.
AirportIstanbul Airport
Type Of LoungeFrequent Flyer
Date VisitNovember 2015
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"better off staying in T2"

(Singapore)

I had a 6-hour layover at Paris CDG. Being a Priority Pass holder, I decided to use the ICare Lounge at T1. My departing Air France flight was from T2E so I had to make a trip to T1. ICare Lounge at CDG T1 is an embarrassment to a major air hub and airport like CDG. It is small, tired and dated. Passengers departing from T2 have to make a convoluted journey to T1 in order to access this lounge. Firstly, they have to take the shuttle train, CDGVAL to T1 having to pass through long passageways along the way. At T1, passengers have to go to the Alyzia counter to obtain a lounge invitation. Then one has to clear immigration before taking the elevator up to the lounge. The whole journey from T2 to ICare Lounge took 45 minutes including immigration clearance. If you are departing from T2 and have the Prioroty Pass to use the ICare Lounge, you'll be better off staying in T2 where there is adequate seating, shops and restaurants to keep you occupied.
Lounge NameSalon Icare
AirportParis CDG Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"lounge is comfortable enough"

(Canada)

Priority pass lounge used by several airlines in Calgary. Lounge is comfortable enough with a selection of refreshments. Please be aware there is no hot food - except soup - and for this reason I give this lounge a huge fail.
Lounge NamePriority Pass
AirportCalgary Airport
Type Of LoungeFrequent Flyer
Date VisitJune 2015
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"Very comfortable seating"

(United Kingdom)

Used my priority pass to access this lounge. Very comfortable seating. Snack offering abysmal. Drinks ok. Free wifi but only for 30 mins.
Lounge NameCasitas
AirportBarcelona Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"were refused entry"

(United Kingdom)

We are Priority Pass holders and were refused entry into the lounge. This is the second time Manchester has refused us entry once in Liverpool and once in Dubai. We don't travel as much as we used too but to be refused entry as much as we have and those booking online and walking straight in makes you realise it isn't worth the money you pay so consequently were opting out. Just on another note some of the lounges we have been in are so poor in what selection and quality is of the food and beverage results you having to go out and buy the stuff anyway. In a nutshell I wouldn't bother unless your getting it as a freebie.
Lounge NameEscape
AirportManchester Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"an excellent lounge"

(United States)

This is an excellent lounge. It puts to shame many USA airline lounges in the USA with its food offerings and amenities. The lounge is not crowded and is brightly lit. The seating is very comfortable and spread out. There is is a good selection of Ugandan newspapers and magazines. The hot food snacks are delicious especially the samosas. Wifi connection is provided as a free service by Airtel. The bathrooms are cleaned frequently by an attendant. There is a flight monitor in the lounge and gate agents come into the lounge to make announcements for flight departures. I would highly recommend this lounge.
Lounge NameKarubuni
AirportEntebbe Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"a welcome respite"

(United States)

This is a rather small lounge but a welcome respite from the departure hall at ZNZ. The lounge is air conditioned. WiFi Internet connection worked well. The staff is friendly. The lounge offers hot snacks (samosas pies) which the staff gladly heats up in a microwave. There are 2 flat screens showing Al-Jazeera English but no flight monitor. Good selection of local magazines. The only drawback to this lounge are the bathrooms. They are located outside the air conditioned lounge on the 2nd floor. The bathrooms are clean.
Lounge NameZanzibar Dhow
AirportZanzibar Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"We were insulted"

(Canada)

We have been members in good standing for 2 years with the Priority Pass Program. When we entered the Priority Pass Lounge at Calgary we were expecting a hello how are you Welcome to Priority Pass Lounge. Instead the young woman challenged us and made us feel like we were “sneaking in. There was no Hello No Greeting instead the staff barked at us and said “Do you have A West Jet or KLM boarding pass?” We were insulted and feel that other customers may also be treated in this manner.
AirportCalgary Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"was very disappointed."

(Singapore)

I visited this lounge at 10:45am and got to see the breakfast and lunch choices and was very disappointed. Any food court in Singapore would provide better quality and choice for $5. The breakfast hot dishes were hard boiled eggs hash browns and chicken hot dog sausages. At 11:00am the eggs and hash browns were replaced with rice and a cabbage and bean mix the hot dog sausages remained. There was some fruit salad from a can the orange juice was cordial. Alcoholic drinks were not free. Basically you would be better off saving the entry fee and using the money for a decent meal in one of the many eateries in the terminal. Changi is a fantastic airport and the facilities outside the lounge are better than those inside. The TVs are bigger and the chairs more comfortable in the public areas WIFI is free. I have a Priority Pass with unlimited lounge visits and I wouldn't bother going in again even though it wouldn't cost me anything. PP holders can access the Green Market lounge in the same terminal which does a nice Japanese lunch.
Lounge NameAmbassador
AirportSingapore Changi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no