Philippine Airlines

The lounge interior and ambiance look new and refreshing, with dining area in the middle and lounge area on both sides. It has just one shower room with amenities although I had to ask for a toothbrush. Food on offer ranges from arroz caldo, dumplings, pastries and fruits. The staff are polite and seemed eager to help. A good place to relax.

Philippine Airlines has no business class lounge in BKK and makes use of Thai's Royal Silk Lounge. The lounge has a tired feel to it with the upholstery of the furnishings worn out cracks in the walls and tiles in the toilets and rather dirty carpets. Food was edible enough with a healthy selection of drinks. In the absence of good places to hang out in BKK while waiting for a flight this lounge would do but am sure they can do better. Not the best I've been in but not the worst.

Food very poor - not catering for western customers could only eat scrambled eggs.No croissants or other edible bread Filipino bread tends to be limited to relatively sweet rolls. No bottled mineral water only purified water from a dispenser. They seem to cater for Filipinos. Urinals in toilets were smelly.

For such a lounge it's definitely substandard. What I have not found in previous comments/reviews is the washrooms (there are no showers as noted by others) which are tiny! These which are supposed to handle multiple persons are barely larger than those on the aircraft and have a total of two sit type toilets and inadequate room for those waiting or those wishing to wash hands etc. after use.

Minimal service and a decor that could generously be described as "dated". Food and beverage service was also minimal and it is disappointing especially in a country so strong in the service sector.

For a business class lounge Manila is definitely sub-standard. Some staff are friendly and helpful others less so. Food and beverage are average. Manila however lacks one of the basic necessities namely showers. The lounge is in urgent need of an upgrade.

Apart from the friendly greeting when entering this lounge there is nothing good to report. The food was very basic and not that fresh. Coffee lukewarm. Service staff indifferent. Furniture in need of an upgrade facilities basic. It would not take a huge investment to make improvement to this facility

This is one of the most "bland" looking airline lounge that is in strong need of a major overhaul. Despite this staff were friendly and there was enough food and beverages for travellers. There are no windows and with minimal entertainment despite an occasional DVD played on the big plasma television. Philippine Airlines really need to overhaul and improve their premium services in order to remain competitive.