Philippine Airlines

Not Verified | Philippine Airlines have just moved International flights to Terminal 1 Manila in July 2023. They no longer have their own lounges and use 3rd party lounges on our forward journey - the lounge had limited western food available [plenty of options for Asian palette] and no showers. The return lounge today at least has showers but no hot water or hairdryers, but the only food that looked appetizing were the tubs of ice cream. The seating all needs to be thrown away and start again. No comfortable seats with leg rests to stretch out. I think the cleanliness needs reviewing also. They are catering to an international clientele, so please cater to non Asian palettes, or at least some less spicy options. We have been in lounge for several hours now, and pleased to see a good rotation of food being replaced after so many hours with fresh items. No quiet zones, so many people talking loudly using earbuds. This particular lounge is quite small compared to others, so hard to stretch out and relax. Reception girls on reception very pleasant. Bar, apart from some wine, nothing else on offer [no beer or spirits]

✅ Trip Verified | The Mabuhay Lounge has constantly increased its quality of food and service over the last couple years. Chef Ramos was present in the lounge area assisting people with that huge smile of his. Food was restaurant quality - fine dining. Thanks for the very tasty meals! Service was also outstanding as well as a new large screen tv in the area. Great improvements.

✅ Trip Verified | PAGSS lounge got better. This is beside Gate 7. Food was good, and alcoholic drinks is overflowing. It was clean, and a monitor is accessible to see if your flight has changed gates or if it is boarding. But the receptionist will move around to advice the passengers. You can also pay to have access to this lounge, which I will be doing next visit since my frequent flyer with PAL, I might not be entitled for a free pass. Overall, this is a respite for food, and I hope that they will provide a smoking area in this lounge. Since smoking is not allowed anymore in all the three terminals of NAIA. How sad and unfortunate indeed - which gets minus 2 points on my overall rating.

✅ Trip Verified | Mabuhay Lounge is really trying to offer a nice selection of food items. The people that work in the Lounge are awesome! The lounge is very clean including the restroom. Its a little congested at times, but other than that I think it's a nice place to relax before a flight. Thank you, Mabuhay Lounge!

✅ Trip Verified | PAGGS Lounge (beside Gate no. 7) - PAL Frequent Flyer Mabuhay Miles - Elite Level. My first time on this lounge. I used to go to the paid lounge at this Terminal at the other end. Plenty of food choices, overflowing coffee - Nespresso (I think), alcoholic beverages. The gentleman at the bar was so accommodating, once when the lounge was full he got a bar stool and asked mo sit in front of the bar. I lounged there for three hours. Toilet was clean and smelling fresh. Wifi is available, just ask the password from any of the staff.

✅ Trip Verified | We visited the Philippines Airline Mabuhay Lounge in Terminal 2 of NAIA Airport, I was totally underwhelmed by this lounge. The food was tasty, specifically the asian selections. The dim sum was fresh in steamers and there was 2 selection of made to order hot noodle dishes from the noodle bar. There was a decent selection of beers, wines and liquors at the serve yourself bar. The mens bathroom was old and in need of an upgrade, but the bathroom attendant kept it very clean and tidy. The seats in the dining area were alright, but the seats in the kind of relaxation/TV room were uncomfortable. There was no place to kick back and relax in. During the 4 hours there, I seen staff stocking the food counters and beverage coolers, but not once did I see tables being cleared in the dining room or service items being picked up in the TV room. The floor were filthy. Although it was better then sitting in the general waiting area of the airport (just barely), this lounge was no place to have to spend over 4 hours in. I’m sure this lounge does not reflect PAL’s tag line, “The heart of the Filipino”.

✅ Trip Verified | Great selection of food and drinks - I love the choc cookies. The lounge staff in the dining are very courteous and hardworking. In my own opinion the arrangement of dining tables can be improved and not crowded. Need more comfortable chairs. WIFi isn't bad.

✅ Trip Verified | I was super happy with the Mabuhay Lounge in Manila at NAIA. There were some great changes in food selection! I was pleased and super satisfied with the type of food and differing items. The Mabuhay lounge staff were also excellent - friendly and accommodating.

✅ Trip Verified | Poor food and beverage selection at the Mabuhay Miles Lounge. Not a service expected from a 4 star airline. PAL must upgrade this lounge in order to be at par with the services offered by other airlines.

✅ Trip Verified | The Philippine Airlines Mabuhay Lounge in Manila has had improvements over the last couple of years since I had been using it for my flights. And while it is quite spacious, I often find myself without a chair to sit on especially on days when flights are delayed and members across several flights are all crowding in the lounge. Thankfully the buffet table is always well stocked (albeit with limited selections) due to its tireless staff who seem quite efficient at their jobs. One surprising fact I noticed since I last checked is the WIFI speed now available at the lounge which now seems to be of decent speed compared to how it was just last year. Only thing missing for this place to be world class is to have renovated toilets, the current facilities are just tiny and smelly.