Malaysia Airlines

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 123 reviews
4/10
4 star Skytrax Rating
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4/10

"food offered was average to say the least"

(United Kingdom)

A huge negative is the selection of food or rather lack of. We traveled over a 5 week period & the only hot meal offered that was not a stir fry or curry was potato & leek soup. This did not change over the 5 weeks. The other food offered was average to say the least. At Kuala Lumpur Golden Lounge the only cheese to be eaten with the bountiful supply of crackers was cream cheese! Wraps bagels or small rolls & not much more.
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"great large chairs to relax in"

(United Kingdom)

Very impressive you can tell its almost brand new when you step in. Great large chairs to relax in. Food choices good but they should not serve items like fried fish pieces in a food warmer and have it closed - these items tend to harden up and become a real challenge for your teeth! Drinks selection for alcoholic beverages had a bartender service which you had to use which I dont really appreciate - I would prefer a self service bar but only because I'm more used to it. Noodle bar was very nice. There was also a children's play room Surau Prayer room and a massage service corner- but you had to pay for every treatment or massage available - unlike Thai AIrways BKK massage lounge which gave business class passengers a free 30 min massage. Would have been good if MH offered that. The bathrooms were nice but toilet amenities were not 5 star standard. Previously MH provided L'Occitane and Aigner toiletries but this is no longer the case. In all a great lounge - much much better than the Business class lounge at the satellite building less people which means your chances of getting to use the shower is quite high and also more peace of mind! Only 1 criticism - too many staff on duty - wherever you walk they follow you like as though they're keeping a look out just in case you get up to no good! I know they are only there to see if you need any service but don't overdo it. Some travellers just want some peace and space.
AirportKLIA Kuala Lumpur Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"Lounge is superb"

(United Kingdom)

Lounge is superb! It's far more spacious and impressive than the 1st/ Biz class lounges at the Satellite Building. Great warm and cold food selection good varieties at noodle bar delightful bar selection comfy business centre good natural lighting and viewing area internet stations and fully wifi lounge massage therapy facilities and best of all the bathroom! The shower and amenities are certainly 5 Star!
AirportKLIA Kuala Lumpur Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no