Malaysia Airlines

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 123 reviews
4/10
4 star Skytrax Rating
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5/10

"Large and spacious lounge"

(United Kingdom)

Large and spacious lounge with plenty of seating. Good but busy shower facilities with good supply of towels and accessories. Food and drink well supplied and constantly replenished with good wait staff. Wi-Fi excellent and flight announcements clear.
AirportSydney Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"a very airy clean and spacious lounge"

(United Kingdom)

A very airy clean and spacious lounge located close to runways with excellent views. Lounge has very quiet atmosphere and is calming with plenty of seating. Excellent facilities with high standard of repair showers and rest rooms in immaculate order at time of our visit. Good choice of bakery and cold foods but hot food less appealing and with limited choice. Champagne and other drinks regularly offered by staff that provided great customer service. The best aspect of this lounge is when your flight is ready you are informed and personally escorted straight to the aircraft at Gate 6 a short lift ride away with no waiting or queuing whatsoever.
AirportLondon Heathrow Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"easy access and views over the terminal"

(United Kingdom)

MH uses this lounge for their Biz Class passengers. Medium size lounge with easy access and views over the terminal from the first floor. Lounge quiet with soft lighting and good seating. Plentiful supply of reading material and access to departure info via screens. Internet desks available. Good choice of hot and cold food with hot food being constantly replenished. Good choice of beverages and alcohol. Rest rooms and showers in good order and clean. Staff very helpful and cleared surfaces quickly. Flights called over tannoy with short walk to departure gates.
AirportBrisbane Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1/10

"the worst business lounge I have been in"

(United Kingdom)

This is the worst business lounge I have ever been in. There was no fresh food on offer only pre packaged crackers and nuts. The only champagne on offer had a half glass of flat stale champagne in it and apart from that there was only one choice of beer and white wine for Air France you really would expect better. No internet service was offered when I asked I was told to log into my own Air France orange account. Not happy about that. The toilets looked like something out of a derelict Asian department store and accessed from outside the lounge very poor and unclean. The staff were not very welcoming and seemed more interested in getting passengers out of the lounge and to the gate rather than letting them relax. This experience will certainly affect future airline used to fly out of CDG Air France will never be a choice.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Catering N/A
no
5/10

"plenty of drinks on offer"

(United Kingdom)

New Business Class Lounge at Heathrow T4 overlooks the Malaysia Gate (Gate 6) - good seating area with plenty of drinks on offer. Food was of 'Malaysian' origin OK but not plentiful. Free WiFi.
AirportLondon Heathrow Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"outnumbered by staff"

(United Kingdom)

As landed on international flight paid a visit to this lounge before regional connecting flight. Very pleasant lounge with good selection of food/drinks including champagne. Very quiet at time of visit (11am) and outnumbered by staff.
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"well designed lounge with good facilities"

(United Kingdom)

Excellent lounge for business class passengers. Very new small but well designed lounge with good facilities. The food and drinks on offer were well presented.
AirportLondon Heathrow Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"found this lounge to be very good"

(United Kingdom)

As the main hub of the airline we found this lounge to be very good and serving it's customers well. Maybe a little frayed around the edges. We had no trouble gaining admission 7 hrs before flight and stayed there the whole time. Good selection of food drinks and reading material. Loved the ice-cream. Even when busy still seemed calm and tranquil. The golf putting room is a great idea and I am sorry did not get to try this. Nice view of the runways.
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"very quiet and east to find"

(United Kingdom)

Very quiet and east to find. Small range of food but what was there was quite tasty. Good selection of reading material. Beautiful bathrooms. Enjoyed the self service bar. Sure it could be better but there was only 1 flight leaving.
AirportSydney Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"food selection is quite good"

(United Kingdom)

The regional lounge really nice. The food selection is quite good. Nice view where passenger can see the aircraft from a large window. Passenger also can order the food from the chef. The washroom really big and comfortable. They also have a small playground for kids.
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no