Malaysia Airlines

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 128 reviews
4/10
4 star Skytrax Rating
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3/10

"lounge is small but functional"

(Australia)

Lounge is small but functional. Biggest set back was no toilets which was disappointing as the public toilets were dirty.
AirportPerth Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"reasonable selection of food"

(United Kingdom)

First time in this relatively new lounge at T4. Reasonable selection of food including hot dishes. Wines/champagne of decent quality but I prefer to serve myself or at least have the wines on display. Seating OK but a bit of an odd seating plan - sort of sofas surrounded by single chairs round the edge of the room if that makes sense - better than row after row of the same seats though.
AirportLondon Heathrow Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"highlight of my Malaysia Airlines experience"

(United States)

The lounge in KUL was the highlight of my Malaysia Airlines experience. it was comfortable well-stocked and even had a spa where you can get a reasonably priced massage if you have a longer layover.
AirportKLIA Kuala Lumpur Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"plenty of comfortable seats"

(Australia)

An enormous lounge that provides plenty of comfortable seats with excellent views of the tarmac. There is a self-service bar for alcoholic beverages and soft drinks and a cafe for hot drinks where you can also order freshly prepared meals. The shower facilities were quite good too. Lounge staff were friendly and helpful. Free Wi-fi was provided and there were also a few computer stations with internet access for those who don't have laptops.
AirportKLIA Kuala Lumpur Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"ample and comfortable seating"

(Australia)

Spacious lounge with ample and comfortable seating. There was a reasonable selection of food and beverages. You also get a nice view of the tarmac. Free Wi-fi and computer stations available. Staff were friendly and welcoming.
AirportPenang Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"Large and spacious lounge"

(United Kingdom)

Large and spacious lounge with plenty of seating. Good but busy shower facilities with good supply of towels and accessories. Food and drink well supplied and constantly replenished with good wait staff. Wi-Fi excellent and flight announcements clear.
AirportSydney Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"a very airy clean and spacious lounge"

(United Kingdom)

A very airy clean and spacious lounge located close to runways with excellent views. Lounge has very quiet atmosphere and is calming with plenty of seating. Excellent facilities with high standard of repair showers and rest rooms in immaculate order at time of our visit. Good choice of bakery and cold foods but hot food less appealing and with limited choice. Champagne and other drinks regularly offered by staff that provided great customer service. The best aspect of this lounge is when your flight is ready you are informed and personally escorted straight to the aircraft at Gate 6 a short lift ride away with no waiting or queuing whatsoever.
AirportLondon Heathrow Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"easy access and views over the terminal"

(United Kingdom)

MH uses this lounge for their Biz Class passengers. Medium size lounge with easy access and views over the terminal from the first floor. Lounge quiet with soft lighting and good seating. Plentiful supply of reading material and access to departure info via screens. Internet desks available. Good choice of hot and cold food with hot food being constantly replenished. Good choice of beverages and alcohol. Rest rooms and showers in good order and clean. Staff very helpful and cleared surfaces quickly. Flights called over tannoy with short walk to departure gates.
AirportBrisbane Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1/10

"the worst business lounge I have been in"

(United Kingdom)

This is the worst business lounge I have ever been in. There was no fresh food on offer only pre packaged crackers and nuts. The only champagne on offer had a half glass of flat stale champagne in it and apart from that there was only one choice of beer and white wine for Air France you really would expect better. No internet service was offered when I asked I was told to log into my own Air France orange account. Not happy about that. The toilets looked like something out of a derelict Asian department store and accessed from outside the lounge very poor and unclean. The staff were not very welcoming and seemed more interested in getting passengers out of the lounge and to the gate rather than letting them relax. This experience will certainly affect future airline used to fly out of CDG Air France will never be a choice.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Catering N/A
no
4/10

"outnumbered by staff"

(United Kingdom)

As landed on international flight paid a visit to this lounge before regional connecting flight. Very pleasant lounge with good selection of food/drinks including champagne. Very quiet at time of visit (11am) and outnumbered by staff.
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no