Lufthansa

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 200 reviews
5/10
4 star Skytrax Rating
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3/10

"Totally disappointing"

(Germany)

Totally disappointing! Lufthansa advertises its Lounges as something exclusive. But the Lufthansa Business Lounge is such a shame. Food offer is bread rolls jam butter yoghurt a banana and pickled cucumbers. In Berlin at least it was empty but Munich was crowded in a way you don't even find a seat. Having in mind that in order to get into these lounges you were first paying Thousands of euro to Lufthansa flight tickets I am seriously surprised.
AirportMunich Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"very large lounge"

(Canada)

Very large lounge it seemed crowded at first but as we walked in a clockwise circle the crowd thinned. A huge variety of snacks and treats to enjoy. A few English newspapers no magazines except Golf. The bathrooms were cramped and awkward to use but clean. The wifi was free. It was a nice place to hang out for 2 hrs between flights.
AirportFrankfurt Main Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"modern but with a warm atmosphere"

(Switzerland)

They know you and where you travel to when you enter the lounge immigration happens there and personally. The lounge is modern but with a warm atmosphere. You can help yourself at the buffet drinks are served to your seat or you can order a hot meal cooked freshly. The selection of food and drinks is great. Huge showers and you can have a bath if you like. Best of all you'll be taken to the plane by limousine if it's parked on an outside position and not docked to a gate.
AirportMunich Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"excellent food/champagne"

(United States)

What a wonderful enclave of service tucked into DTW's new North terminal. Excellent food/champagne. Attentive staff. Quiet/refined service. Beats any other business lounge in the USA. Limited hours but when open cannot be topped!
Lounge NameSenator Lounge
AirportDetroit Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"lounge is small but nice"

(United Kingdom)

Lounge is small but nice the only option for Star travellers in Mumbai. Staff welcoming and smiley. Food limited but more than just snacks. Could do with computer terminals in case you don't have a wifi device with you. Two let downs are it not having a flight screen at all in the lounge. Also they had a row of clocks for world time and had taken the Mumbai one down - I couldn't work out why if that one broke they didn't put the Singapore clock in its place and change its time.
Lounge NameSenator Lounge
AirportMumbai Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"it is packed at all times"

(Spain)

An older and smaller lounge of other Lufthansa lounges at Frankfurt. It is packed at all times and even if service is constant (bar and food) it is impossible to relax and have a seat. The venue is not at all in accordance with today's traveller. Staff should avoid having drinks and snacks from the passenger area and consumed at the front desk.
Lounge NameSenator Lounge
AirportFrankfurt Main Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"comfortable and quiet"

(United States)

The Star Alliance lounge at CDG in terminal 2 near gates 60-6 is downstairs. The space proved to be comfortable and quiet with a very good selection of snacks drinks and sandwiches.
Lounge NameStar Alliance Lounge
AirportParis CDG Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
yes
3/10

"employees falling behind in servicing passengers"

(United States)

It was a not up to par with Emirates/Qatar lounges it is very hard to find. The personal assistants are not all equal ours was not very good. You can not get a VAT refund for merchandise purchased that is considered carry-on. Beware of this fact. Breakfast area seemed busy and employees falling behind in servicing passengers. Quiet areas (non-cellphone areas) are not enforced and there was always someone talking everywhere even near the quiet relaxing chairs with blankets. Limo service to your flight you better request or demand the car you want when you arrive. They put my wife and I in a Minivan with two strangers Business class HON members. I felt this Terminal relative to my experiences around the world with others such as Qatar SIA etc was very poor. There are many Business class lounges that are better than Lufthansa's First Class Terminal experience.
AirportFrankfurt Main Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"Good lounge with great views"

(Germany)

Good lounge with great views. Selection of simple sandwiches and variety of drinks including alcoholic beverages. This lounge can get really crowded though with people lining up in front of the elevators.
Lounge NameSenator Lounge
AirportFrankfurt Main Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"small Lounge no bathrooms no showers"

(Germany)

Small Lounge no bathrooms no showers no baggage storage. Every drink has to be ordered at the bar you have to wait for the staff to show up. After several minutes of waiting for the Barkeeper I finally ordered 2 Cokes for me and my friend. When she asked me if I'd want anything else I asked for 2 additional Cokes as we were very thirsty and didn't know if she was going to leave again. Her answer: "you can have one and have to come back to get another one". Avoid that uncomfortable place with rude staff!
AirportHouston Hobby Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no