KLM Royal Dutch Airlines

✅ Verified Review | The word "Functional" is what best describes the KLM crown lounges in Amsterdam Schiphol Airport. The lounge has all the basic things a lounge needs. Many seating possibilities, power access, internet access, drinks, food and clean toilets. However it doesn't have showers or spa treatments like you find in other airline business lounges. The main negative aspect is the low quality and variety of the food available. Almost everytime I visit this lounge, there is overcooked pasta carbonara, not enough fried onion rings and tasteless chicken wings.

✅ Verified Review | Very nice lounge with a lot of different seats, a lot of them are thought for reading and have their own light. Several business positions equipped with a computer. Nice bar. Staff is kind. Evrything is clean and the lounge is also very quiet. The smoking area is nice too. Probably just a little cold.

Had a nice shower before my flight back to Kansai. However, as the other people have stated, why is that the food selection in this lounge is so mediocre? I only found a dish of warm Penne Pasta, random cheese, and a soup. Besides this, there was no food whatsoever. The food selection in this lounge so bad compared to all the other lounges I have visited. Also, before peak hours the lounge can get very crowded. Maybe its time to install a second one.

Flew on KLM business class from Denpasar to Singapore and was invited to use the premium lounge free. I was a bit disappointed that at first I thought it is a business class lounge but later i realized it was a pay-in lounge, just complimentry for business class passengers. Despite that, the lounge was clean and relaxing, with a delicious buffet dinner. There were boarding calls in the lounge as well.

Leaving on a 3PM flight, we checked in and headed to the bussiness class lounge belonging to Skyteam to have some lunch while we were waiting. The big surprise was that there were just two trays with croissants. Nothing else at all. Completely uninteresting, with no variety of magasines nor journals. Incredibly poor.

The lounge is very spacious and the staff very friendly, but the offering is poor on many counts. Breakfast with a few flakes and some cheese and coissants. There was nothing more substantial. In fact the offering was inferior to that offered in the lounge at Bristol airport, and to almost every lounge I have been in in the last two years. The bar area was tiny. I was really surprised by this as this should be their flagship lounge. Not impressed.

I've been in this KLM lounge at Schiphol Airport three times in the last month, when travelling on business. The ticket system to get help, advice or a shower is okay once you understand it, but no effort is made to explain to 'newbies' . Like a previous reviewer I found the staff curt to the point of rude. On two of my visits I wanted a shower, the first time I waited an hour, the second I timed out after waiting 90 mins, therefore you have to conclude the facilities are inadequate. The food is basic, nothing hot. It's a big space, the wifi is free, but it's not special.

The SkyTeam lounge in LHR T4 is one of the flagship lounges of the SkyTeam alliances and it is one of the better SkyTeam lounges in Europe. The selection of food items was generous, kept fresh and the selection is changed multiple times during the day. I was able to observe the change between lunch and dinner menu due to an extended 6 hours layover in LHR T4. The selection of beverages is standard, a pretty reputable spirits collection is present as well. The lounge is a two level lounge and the ground floor can be quite crowded, so if you like it a bit more calm and content, go to the first floor. There is no smokers section within the grounds of the lounge, but LHR T4 has a public airside smoking section opposite gate 6.

KLM use the Swissport Aspire Lounge at Birmingham airport. The lounge has a nice view on the Apron,, the quiet zone is somehow misplaced, directly at the entrance of the lounge, so a quiet zone needs to be seen as relative. The choice of food is limited to some warmed up croissants and some soft panini's with bacon and some cereals (I had a late morning departure) which is a bit embarassing, but no surprise for a generic, non Airline specific lounge. The drinks and booze have a significant larger choice, but who really wants to drink heavy stuff at 9AM in the morning?The facility does not offer dedicated toilets and you need to go back to the public toilets outside.

As this is presumably the mother-ship of the KLM lounges, I found it to be very disappointing. It's gloomy and dull and the food offering is very poor. Crackers and floppy slices of cheese, and two pots of some stew-like dish, which didn't look appetising. Nothing looked fresh or appetising. It really wasn't a treat to come to this lounge, and we're stuck here for 4 hours!