Kenya Airways

✅ Trip Verified | The food at the lounge was inedible and sparse, of the 7-8 food items they had none was edible. I had to go out and eat at one of the restaurants at the terminal. The sleeping zones were loud and no pillows or blankets were provided. The service and food at the normal credit card lounges is a million times better than this so called business class lounge

✅ Trip Verified |   Although I am furious with Kenya Airways right now I will acknowledge that they are trying to improve their lounge service. There is a cook making eggs and omelettes as requested and their cappuccino is excellent. Food rather boring and minimal but a relatively good range of drinks. Wifi is good.

✅ Trip Verified | 3rd party lounge used by Kenya Airways. Lounge is still good, food is improving, more hot dishes, and more hot savory snacks. Drinks options sparse, but there are good stocks. Lacks windows terribly. No music.

✅ Trip Verified | Very disappointing. Tiny for a Business Lounge with too many tables and chairs crammed in. Little choice in the cold buffet with each plate clingfilmed so you first had to unseal the clingfilm, take what you wanted and then reseal the clingfilm. Surely rigid covers which could be lifted off and then replaced would make things much easier? The also limited choice of hot food looked like it had been sat there for hours. Kenya Airways now use this lounge while most others use the vastly better Dzimbahwe Executive Lounge. I shall avoid flying Kenya Airways on a Harare route in future so I don't have to visit this lounge again.

✅ Trip Verified | The lounge consisted of a few chairs and tables and a food counter. The only drinks available apart from tea or coffee were cartons of warm orange juice. There was also a half-empty bowl of crisps and two wrapped sandwiches. Although the main waiting area was more manic it at least had two food shops and after a while several passengers in the lounge decided it was better to wait there. If airlines are expecting business passengers to pay a significant premium they should at least offer the basics of what one might expect in a lounge – a selection of food and drink, magazines and a flight display board.

✅ Trip Verified | 3rd party lounge of world class quality. I paid entrance and got the best and most delicious hot food available. Spacious. Extremely clean. Toilets so clean I feared to use them. Nice large smoking room with views and soft chairs. Huge and varied drink offers especially all sorts of South African wines and beers. Very good internet. Quiet area for sleeping. I will come again.

✅ Trip Verified | Excellent Lounge operated by Bidvest Premier Lounge, in my view world class and not expensive to access if pay by cash. Cleanest toilets, smokers section perfect. Good views of tarmac. Sleeping section. No champagnes or a la carte, but perfect RSA-sparkling wines and a huge, beautiful arranged and well stocked buffet beats any a la carte service. Compared to nearby Aspire lounge, it 2 steps up, despite Aspire is also good.

✅ Trip Verified | The third party Bidwest Lounge of world class quality. I paid entrance and got the best and most delicious hot food. Spacious. Extremely clean. Toilets so clean I feared to use them. Nice large smoking room with views and soft chairs. Huge and varied drink offers especially all sorts of South African wines and beers. Very good internet. Quiet area for sleeping. I will come again.

✅ Trip Verified | I was disappointed with Kenya Airways lounge in Nairobi since this was the home city of the airline. It is very large with five separate rooms; three lounge areas with televisions, a dining room and a quiet communal sleep room. The lobby and first lounge are modern, the rest of the rooms were very drab. The presentation of the food in the dining area is not very appealing and the hot & cold food selection was very basic. They did have very good fresh juices and draft soda drinks. The beer, wine and alcohol selection was minimal. The WiFi was fast and consistent.

✅ Trip Verified | In Nairobi I had to spent the night due to missed connection causing a downgrade to economy class. However, fortunately they granted me lounge access due to all the trouble that I have had. The lounge has food, views, and nice architecture with curving designs and view of tarmac. I love the pulse and dynamics of this lounge with its many sections with different themes. Food is good and drinks are fine and plenty. It has 6 beds in silent area and I slept well till next morning.