"food was pretty terrible"
2 reviews W Neale (Thailand)
✅ Trip Verified | The lounge is on 2 levels and generally comfortable, although they don't seem to be able to do climate control very well. The food, however, was pretty terrible - no vegetarian options at all (and we were there through both breakfast and lunch service, unfortunately). Staff don't speak English, are not helpful and there seem to be very few of them. I had to go back to the service desk in the lounge several times to even find someone there. If you inquire at the entry service desk they will just say they can't help you and send you over to the other service desk, which is empty. The internet mostly did not work.
Lounge Name | Star Alliance |
Airport | Shanghai Pudong Airport |
Type Of Lounge | Frequent Flyer |
Date Visit | December 2018 |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |