Icelandair

Lounge Reviews

3 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 7 reviews
5/10
3 star Skytrax Rating
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7/10

"A useful haven"

(United Kingdom)

Trip Verified | A very spacious lounge, and it even has some beds, though very few truly lounging seats. Most are at tables for working or eating. The food selections is not huge and mostly cold, except for a delicious soup. Wide range of beverage, both soft and alcoholic, and coffee machines dotted all over the place. A useful haven, if not an especially luxurious one, and particularly handy because Keflavik airport can sometimes resemble a bus station.
AirportKeflavik Airport
Type Of LoungeBusiness Class
Date VisitAugust 2022
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"more like a bar area"

(United Kingdom)

Poor lounge, more like a bar area than a lounge. Good for Aer Lingus passenger where they have short flights. Icelandair should consider change of the lounge provider. Nice view for runway and area around new terminal, very nice and kind staff.
Lounge NameGold Circle
AirportLondon Heathrow Airport
Type Of LoungeBusiness Class
Date VisitJanuary 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Staff Service 12345
yes
5/10

"excellent out of the way lounge"

(Canada)

An excellent out of the way lounge. Warm greetings from all staff including the cleaners. Lockers with a key are provided for carry on luggage which offers a hands-free exploring of the lounge itself. Plenty of selection: sandwiches smoked salmon cheeses crackers chips as well as liquors wines and beer. Soft drinks water and juices are also available. Seating is very comfortable and widely accessible washrooms are nearby and were VERY clean. Way better than Air Canada's lounge.
Lounge NameSaga Lounge
AirportKeflavik Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"Lounge itself is nice"

(United States)

Lounge itself is nice. However travelers should be aware that access is denied if they are arriving (even having paid in full for a business class ticket) unless their connection is the same day. This in spite of advertising that suggests otherwise. Icelandair's own "access rules" website simply says traveling on Saga or Economy plus which is not the case. Icelandair will deny you arrival access. The chance for a cup of coffee internet access and a shower is not available for those not transferring same day.
Lounge NameSaga Lounge
AirportKeflavik Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering N/A
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"the decor good and airy"

(United Kingdom)

The lounge is accessed via a lift from the man concourse. My flight time was 4.30pm so I arrived after lunch. The staff were very friendly a good choice of drinks and excellent selection of cold food was available rather like a smorgasbord together with sandwiches and cakes plus chocolates. The lounge had TV's and daily worldwide newspapers. The seating was comfortable and the decor good and airy. Bathroom facilities ok. Free wifi accessed by a password provided on each table.
Lounge NameSaga Lounge
AirportKeflavik Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"fresh lounge with good basic facilities"

(United Kingdom)

Fresh lounge with good basic facilities. The light breakfast offered on my visit was more than adequate. All staff were polite and helpful. The shower a big plus in itself when traveling overnight and bathroom facilities clean and pleasant.
Lounge NameSaga Lounge
AirportKeflavik Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"one of the best I have been in"

(United Kingdom)

This lounge is one of the best I have been in. You get a locker and key to leave your luggage in if you want to sit quietly and read. Food was excellent and a great variety to choose from. Drinks were also good and lots of choice. Staff were really friendly and helpful. This lounge has lots of Icelandair pictures hung on the walls and it feels warm and inviting. Such a difference from the lounge they use in Boston.
Lounge NameSaga Lounge
AirportKeflavik Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no