Iberia

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 47 reviews
5/10
4 star Skytrax Rating
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5/10

"Lots of space"

(Italy)

Lots of space many coffee points plenty of snacks relax lounges & showers are really good quality and super clean.
Lounge NameSala Dali
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"facility feels fresh and modern"

(United States)

Iberia lounges at MAD they have a sleeping room food and wines are respectable and Spanish the facility feels fresh and modern with some sense of design. They do however fail on one point which is that they are incredibly difficult to find the signage at MAD is terrible very confusing. Iberia staff seem to loathe English - the man who admitted me to the lounge looked pained by the act of speaking in English. This theme continued onboard in the business class cabin to LAX and no one but the purser will speak any language but Spanish - on a nonstop serving Los Angeles.
Lounge NameSala VIP
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"offers a good quality lounge"

(Spain)

Iberia offers a good quality lounge. Food service during breakfast lunch and restaurant for night flights. The rest of the day light snacks sandwiches and soft drinks/spirits. They offer a desk to try and learn about their wines of the month. The only problem no wifi only cable connection. Toilets showers in good condition. Also a rest area if you need some sleep.
Lounge NameSala VIP
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"a pleasant place"

(United Kingdom)

Before our outbound flight we used the lounge in T4S. This was a pleasant place with several defined areas. Very light and bright with views across the airport. It was a busy time of day with many long- haul flights departing but there was plenty of room. A good selection of hot and cold food as well as drinks. The only thing I noticed lacking were the toilets - too few and not to the same standard as other OneWorld carriers. On our return we used the lounge in T4. This seemed smaller but was still comfortable with a couple of unusual water features and views of the airport especially the impressive terminal roof structure. The food and beverage selection was noticeably more limited than in the T4S lounge. We made use of the shower facilities which were very good apart from the fact that the hot water lasted for 1 minute. When I queried this the attendant informed me that the boiler was unable to cope when all 6 showers were working at the same time. A slight design flaw.
Lounge NameIBERIA "SALA VIP" BUSINESS CLASS LOUNGE REVIEW
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"very large lounge"

(United Kingdom)

Very large lounge which spans a portion of the length of T4S with great views onto the runway. Great selection of spirits wines and beverages generally. Hot and cold food (including smoked salmon) cereals fresh fruits and various nibbles. Not too busy comfy seats and internet facilities.
Lounge NameSala VIP
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"seems to be very small"

(United Kingdom)

The lounge although it has been recently renovated seems to be very small on peak periods. The staff is almost invisible. The available food depends on the time of the day but sometimes everything is empty and nobody cares. The bathrooms are very small and if you decide to go to the WC you should keep dancing all the time since the light detector will turn off the lights if there is no movement.
Lounge NameSala VIP
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"lounge is very spacious"

(United Kingdom)

I used this lounge as travelling on a BA flight. First of all It takes about half hours to arrive to the lounge as T4 Barajas is not a user friendly airport. The lounge is very spacious nice design fantastic view on apron and mountains the selection of food would have been decent if the trays had any food on it the wine bar would have been nice if more wine bottles were available to the public (we had to ask the staff to open a few as there were none left open). The computer area is just ok nothing much the relaxation room is perfecft for passenger who like that. There is a restaurant for intercontinental passenger but this is closed until late at night. Toilets and showers good. The reception staff was welcoming and helpful the rest of staff seemed to be very lazy.
Lounge NameSala VIP
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"very quiet comfortable seating"

(United Kingdom)

Very quiet comfortable seating but a bit dark. Plenty of reading material OK drinks selection but no real food cookies and nuts. Secluded and not unpleasant though. No free internet access.
Lounge NameSala VIP
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"VIP Sala lounge again disappoints"

(United Kingdom)

VIP Sala lounge again disappoints. The general condition of the lounge is still average with a large seating area and a view (albeit obscured) across the runway. Some of the furniture is worn especially the chairs in the popular locations (near the windows). The TV despite being a large LCD is never really utilised - being tucked away in a corner on channel TVEspana without sound. When I asked to hear the TV (the normal lounge lady wasn't on duty today) the new lounge staff didn't speak English so I had to convert to Spanish. My Spanish is pretty good but I do expect the airport staff - especially lounge staff - to understand English and respond to me in that language if that is the language of my choice. It didn't set us on the right footing. I was told that sound would disturb others so she couldn't change the volume. So what is the point of the TV then? I asked. I got shrugged shoulders. I expressed my displeasure and walked off for a coffee. The coffee was cold. So I went back to the lounge staff. She solved the situation by taking my coffee to the kitchen and (I assume) putting it in the microwave. The cup was too hot to hold! Despite the coffee the bar/alcoholic drinks selection is superb. Even the soft drinks shine bright - Coke without caffeine Coke zero Fanta milkshakes fruit juices etc. all being stocked among the usual collection. By far the best collection of cold drinks in one lounge I've seen. However the food is dire. In fact it could be described as peanuts. Not even an apple or a rotting banana. Nothing except peanuts and a tea-biscuit. Compare this to the Sala lounge at TFN a smaller more regional airport serving mostly national Spanish routes and Tenerife North wins hands down. They even have small sandwiches and a selection of cakes at TFN - but in LPA no!
Lounge NameSala VIP
AirportLas Vegas Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering N/A
Washrooms 12345
Staff Service 12345
no
4/10

"A lovely lounge very spacious"

(United Kingdom)

A lovely lounge very spacious. Good range of food and drinks available. Wonderful views across to the mountains. Staff friendly and helpful.
Lounge NameSala VIP
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no