Iberia

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 47 reviews
5/10
4 star Skytrax Rating
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4/10

"much improved since my last visit"

(United Kingdom)

Used this lounge as BA passenger. Really much improved my last visit here in May. The food was plentiful and of good quality the wine selection improved and the cleaning service coped well with a busy lounge. The dramatic improvement in internet is also noteworthy - no longer the inappropriate scratchcard system and now good quality wifi to which you can connect direct. Helpful staff and wonderful views. Excellent - well done on the improvements.
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"A really nice lounge"

(United Kingdom)

A really nice lounge. Good view over the apron and runway. Plenty of seats - I was there mid morning. The food was excellent. Hot breakfast items still being served Well stocked bar with beer wine and spirits. An excellent coffer machine. Despite being a Spanish lounge in a Spanish city there were plenty of English language newspapers despite what other miserable people had previously stated. Some people should take a chill pill or get back to the public area. Timely flight announcements made allowing a relaxed short walk to the gate and straight onto the plane. Staff very friendly. A great experience.
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"lounge is OK"

(United Kingdom)

The lounge is OK but the food and drink in the passenger terminal are infinitely better. I'd rather pay for the ceviche and pisco sours outside the lounge than sample the "hospitality" within. I realize that BA and Iberia operate separately within the IAG but reputational damage is shared.
AirportLima Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
no
3/10

"large and quite good"

(United Kingdom)

The lounge is large and quite good. The food and drink are acceptable. The absence of English-language newspapers is unacceptable.
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"this is a really good lounge"

(United States)

Iberia only has business class (not first) and this is a really good lounge. Even though it was late morning and well after the peak breakfast period (but nowhere near the Spanish lunch hour either) there was a nice buffet that including Spanish omelettes smoked salmon assorted breads and pastries and fruit/veggies/salad. The beverage area was well stocked: everything from soda to tomato juice to wine. I don't believe they offered a selection of liquors but they had a lot of wine and beer options. The space is open and inviting bathrooms were very nice and immaculately clean. My only criticism is that despite the open layout and good amount of space actual seating was hard to come by. That lounge is busy and there really aren't enough seats.
Lounge NameVelazquez
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"lounge is needlessly large"

(France)

This lounge is located in the satellite part of terminal 4 where most long haul Iberia flights and a few other carriers such as British Airways (the airline I flew in this case). You can access this lounge if you are in business or first class on Iberia or another oneworld airline or have oneworld emerald or sapphire status through your frequent flyer program. So though it seems many can access this lounge it is not a problem as the lounge is needlessly large with two symmetrical wings accommodating many at a time. Overall this lounge was fantastic as it was very spacious and comfortable with areas to eat work relax and even a separate sleeping room with privacy dividers. The bar was well stocked and contrary to the Sala Dali lounge I used in the main terminal 4 this had a well stocked buffet with many different options. However I did not like that in this lounge you must ask for Internet cards from the staff at the reception where you scratch off and enter a c ode that you enter in your device. This would be okay but it only last 30 minutes before you need to repeat the process. That being said the Internet speed is very fast. The staff did a good job keeping the food and drink well stocked and the whole area well kept but while they got the job done they didn't seem as though they really wanted to be there. Overall this is definetly a nice place to spend some time before a flight and if I was eligible to use the lounge again I would definetly take the time to do so.
Lounge NameVelazquez
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"Overall extremely impressive"

(United Kingdom)

This is much bigger than the Velazquez Lounge at Madrid. It is quieter as well. There are superb areas offering wine and spirits as well basic sandwiches salads nuts crisps smoothies coffees teas milkshakes and juices. Plenty of newspapers and magazines (but it doesn't cater for English-speaking passengers in that category). There are internet terminals but they didn't seem to allow me to 'send' a message from them. Overall extremely impressive - if you had several hours between flights you would be comfortable here. There are just enough distractions and curiosities to pass the time in comfort!
Lounge NameDali
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"it is airy and spacious"

(United Kingdom)

The lounge is easy to find despite the enormity of Madrid T4S. Once inside it is airy and spacious. There are shower facilities. The catering is very extensive - pasta salads meats sandwiches pre- packed salad meals olives nuts and crisps. It caters for short and long haul alike whatever the time between flights. There is a comprehensive range of wines spirits and soft drinks and very good coffee. There is also a separate restaurant for travellers on a night flight so that they can eat before their flight. The acoustics tend to echo a little but very good.
Lounge NameVelazquez
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"completely rammed no seats"

(United Kingdom)

Flew LHR-MAD-BOG: Saturday night connection through Madrid on 3 November. Lounge completely rammed no seats apart from a bar stool in the TV room. Food not surprisingly expired so a selection of boring dry savoury snacks. I forgot my BlackBerry charger and there were no charging stations. No wi-if amazes me every time I pass through Madrid it's 2012! Not a patch on Heathrow T5.
Lounge NameSala VIP Lounge
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"great views friendly staff"

(United Arab Emirates)

To be clear there is a massive difference between the T4 and T4 South lounge so don't get them confused. T4 lounge is pleasant but the food and wine choice is poor. The decor is good and the toilets are trendy. Amazingly no wifi (what century are we in?). Computers seem to be powered by transistors. T4 South lounge great views friendly staff a wonderful red wine selection good food offering but again no wifi! Seating and general design good. For a business class lounge I would rate it 7/10.
Lounge NameSala VIP Lounge
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes