Iberia

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 47 reviews
5/10
4 star Skytrax Rating
Sort Reviews by :
Show
4/10

"wasn't a pleasant experience"

(Germany)

On our return flight from Mexico City to Madrid we got to use the Iberia lounge and it wasn't a pleasant experience at all. It was so crowded that we couldn't find a seat to sit together and when I asked if we can use the American Airlines Admirals Club, we were told very rudely by the staff that because we are flying Iberia, we should use their lounge. I don't see why we shouldn't as I was an oneworld Sapphire member, flying an oneworld airline that day. There was a lack of food (only sandwiches) and everything looked chaotic. 5-6 Wireless networks with complicated passwords, too much
Lounge NameIberia
AirportMexico City Airport
Type Of LoungeBusiness Class
Date VisitOctober 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"design was quite appealing"

(Germany)

Verified Review | We visited this Iberia lounge when transiting from Tokyo to Düsseldorf. The lounge is conveniently located behind the security check and its hard to miss it and it consists of a right and a left wing. When I asked about the difference between the two parts the reply was simply, that the left wings has wine to offer. We entered the right one. Although the lounge was quite busy it was easy to find a seat. The lounge design was quite appealing and it felt very spacious and open. There are two bars where you can get common hot and cold beverages. However only one bar offers food like sandwiches, salads and a chicken broth. Although we were visiting the lounge in the early evening (between 6-7pm) the food was soggy, not fresh and tasted as if it had been there the whole day. On the plus side, there was a good selection of ice cream available. The other bar featured some snacks like crisps, nuts and crackers. Unfortunately I wasn't able to get myself connected to the Wi-Fi.
Lounge NameDali Lounge
AirportMadrid Barajas Airport
Type Of LoungeFrequent Flyer
Date VisitNovember 2016
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Staff Service 12345
no
9/10

"delightful Business Class lounge"

(Switzerland)

A very delightful Business Class lounge I visited in the last 15 days for two times. Enjoy the cleanliness, the variety of food and drinks and especially the wine selection to cast which is usually available on long-distance - haul flights of Iberia.
Lounge NameDalí Lounge
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Date VisitAugust 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
8/10

"Service of the staff are ok"

(Spain)

Luggage can be stored at the entrance but without lockers and responsibility falls in passengers. Very clean. A lot of Spanish newspapers. Regulary VIP lounges are not so full. Free wifi and computers. Has some beds that provides not too much privacy. Service of the staff are ok.
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Date VisitApril 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"quite a pleasant experience"

(United Kingdom)

I visited the Velazquez Lounge at Terminal 4. I've been to this lounge several times and each visit was quite a pleasant experience, it is much better than any BA lounge. The staff were cleaning up tables and meal corners. The washrooms were what you expect from VIP lounge at the airports and choice of food was really good. The only downside was the wifi wasn't working properly this time.
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Date VisitMarch 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"bright and spacious lounge"

(United Kingdom)

This Iberia Lounge T4S at Madrid Barajas is a very clean, bright and spacious lounge. Equipped with some choices of light bites and limited choices of hot food. Not too bad though. Loved the ice cream. It is quiet and with varieties of Spanish wine. Have a good view of the airport and tarmac, but the shield block some view. Staff is Okay, but not too attentive. Recommended.
Lounge NameIberia Lounge T4S
AirportMadrid Barajas Airport
Type Of LoungeFrequent Flyer
Date VisitApril 2016
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"seating facilities for every need"

(Switzerland)

Spacious Iberia lounge at T4 Madrid Barajas with wide variety of beverages and snacks and seating facilities for every need - separate wifi included. Outstanding possibility for a free tasting if the six offered red and white wines Iberia is offering on intercontinental flights. I love this lounge!
Lounge NameIberia Lounge T4
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Date VisitNovember 2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"spacious lounge with a relaxed atmosphere"

(United Kingdom)

Have visited this Iberia lounge at Terminal 4S in Madrid Barajas quite a few times flying British Airways. and is easily one of my favourites. It is large meaning there is always somewhere to sit and spread out a bit. Not much choice in terms of hot food but drinks and snacks are plentiful and there is a huge selection. There is also a quiet/sleeping room although I'm always scared of falling asleep and missing my flight so have never used it! Overall a nice spacious lounge with a relaxed atmosphere.
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Date VisitJanuary 2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"wonderful views of the airport"

(Canada)

I really loved this lounge as it was very well lit and provided wonderful views of the airport, and is big and spacious. There were many different areas for different purposes : eating areas (with wonderful food), sleeping areas which had dim lighting and chez-longues, showers, TV areas, and sitting areas. Wifi was provided free of charge, and service was non-intrusive.
Lounge NameVelazquez
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Date VisitJuly 2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"One of the poorest vip lounges"

(Spain)

Using this lounge for 4 hours last Dec 31st and only a hot soup type thing and no other hot food. Dried sandwiches chips and some sodas and a lot of alcoholic beverage. I'm sorry what can my family One of the poorest vip lounges I've visited. Dirty bathrooms and no amenities. Rude staff. BA - why do you bother with this lounge?
AirportNew York JFK Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no