Garuda Indonesia

The lounge cannot qualify as either a Business or certainly not First class lounge and should not be promoted as such. Food is at best basic dipping to appalling. No alcohol served unless asked for then only beer and wine and not promoted. They have been promising a new lounge for 12 months. The old lounge in the old terminal although sub average was better. No shower or restroom given 1 star to both bar and restroom only because I can't submit without adding a score!

Transit of 8 hours after arriving in from Australia to connect onto AMS. Lounge extremely warm one half closed off until close to 8pm. Food terrible alcohol hidden behind a bar never saw any staff member there finally helped myself. No towels in shower asked reception however nothing happened. Major gripe was after asking if I could pay to upgrade to first class was told they could not help me and I would need to go to cashier which is located landside. Therefore I was expected to clear customs to access this. Why couldn't they pick up the phone and ask? Major difference in staff compared to the inflight cabin crew who were outstanding in business class. Not impressed at all.

Domestic departures was through the old domestic arrivals area. Business lounges for both domestic and international flights were fenced off parts of the main concourses with no computers available. No alcohol was on display but I discovered that in the international lounge a waitress would bring you a glass of wine if you asked for one.

No alcoholic beverages are available (or at least not on display). The domestic lounge had very worn furniture with rips in some of the upholstery. The domestic lounge had a shower in the mens toilet which I used but only cold water.

Lounges set up was nice lots of lights. Because of this lighting which is good but it has disadvantages - generates heat and room temperatures becomes warmer. Staff are very friendly and helpful although they need further training. Supervisors and Lounge manager should be try harder to make this lounge to be among the best.

This lounge (Korean Air lounge) is spacious and lots comfortable chairs. Internet speed is good but the choice of foods are limited. Although for some passengers food may not be the things to look for but I like to try local foods and due to time constraints in certain country lounges may be the last place to try and have some local dish.

This is still a temporary lounge which is simply partitioned off from the rest of the terminal. Didn't have and food or drink. Lounges comfortable but only just enough available. As it is really just a part of the main concourse it suffers from the continuous announcements. Not really relaxing but better than the main terminal I guess. Will be interested to see what GA comes up with once the terminal works are complete.

Much better than the old lounge in the old airport but very different what they tell you on the web site. Only beer and vodka available. Food extremely limited. No service. No lounge toilets and have to use public toilets outside. Nice comfortable chairs.

Garuda Business Flyer so went into the separate part for Business Class not much in way of food or beverages sitting where everybody who walks past to departure lounges looks in. Better off paying and going to the Premier Lounge.

Lounge was very small with comfy chairs that were now quite dirty and stained. Food selection poor. Magazines and papers were available at the door and there was a tv. Lounge staff announced departing flights. The 1 female toilet was very dated and had a dodgy lock.