Finnair

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 35 reviews
4/10
4 star Skytrax Rating
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2/10

"extremely dirty with a lot of spills"

(Sweden)

The few dishes that are offered weren't replenished at my visit. In some cases I was met by an empty serving tray of a few odd pieces of crumbles. Drink section was extremely dirty with a lot of spills that weren't cleaned up. The soda machine was leaking. Seating area was better cleaned but I already felt uneasy from the food and drinks section and left soon. There are other lounges in HEL airport maybe better chose another one even if it means you need to pay for your entry.
AirportHelsinki Vantaa Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"lounge was filled over its capacity"

(Sweden)

Very noisy as the lounge was filled over its capacity. It was not the relaxing place you want between flights. Stylish yes. But I found it to be stress-inducing not relaxing. The spa-section mentioned below is closed for good and the lounge offers nothing out of the ordinary. In fact it doesn't even offer the ordinary. The food sections cannot be called a food section. It has some cookies and sodas. There is a bar with a very nice bartender but the drinks offered were of the lower quality. If you like food and decent drinks you need to pay extra.
AirportHelsinki Vantaa Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"lovely calm Nordic feel to lounge"

(Australia)

Lovely calm Nordic feel to lounge. Unfortunate that they did not plan it in a part of the airport with views of the runways. Views of air bridges are not inspiring. That said the facilities are great. Apple computers Marimekko and Iitala crockery - very stylish. A much improved food selection which I would have liked to have enjoyed more of but saved myself for inflight meal HEL-SIN. Comfortable seating and a choice of tables and chairs lounge sets or recliners.
AirportHelsinki Vantaa Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"still feels a bit claustrophobic"

(United Kingdom)

This is the much heralded Finnair long haul lounge in Helsinki. Finnair flights from Europe and Asia arrive and depart within a few hours time frame in the afternoon. meaning the airport and in particular the lounges fill up during those hours. This new VIA lounge has a pleasant and light northern-european design but still feels a bit claustrophobic because of the number of people and the high-density seating. Staff welcoming and free Wifi available. Food and drink situation however not great. Limited choice and low quality (wine from a tap for example). The spa section is free for the highest status members of the Finnair FF program but not for the same level One World frequent flyers.
AirportHelsinki Vantaa Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"Not really up to scratch"

(United Kingdom)

Not really up to scratch in terms of space or facilities. It feels like an original frequent flyer lounge from when they first appeared twenty years ago. Limited computers and inadequate toilet/shower facilities.
AirportHelsinki Vantaa Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
31 to 35 of 35 Reviews