EVA Air

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 33 reviews
6/10
5 star Skytrax Rating
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4/10

"lounge is light and spacious"

(Germany)

At first a bit difficult to find. Signs are not well posted within the airport building. The lounge is light and spacious. Ample seating and good reading material. Flight departure announcements are made in the lounge. Catering very good. An excellent selection of Chinese Thai and Western foods. Bathrooms clean. Free internet. Staff are quick at clearing empty plates etc from tables.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
yes
3/10

"lounge needs a facelift"

(Germany)

Menzies Lounge at Amsterdam is the lounge that EVA Air uses for its business class passengers. This lounge needs a facelift. The seats are old saggy leather ones. Newspapers are creased and wrinkled. Catering is next to nothing. A few triangles of Dutch cheese with crackers and pot noodles that you add hot water to. One white and one red wine and the usual beverages. It lacks atmosphere. It is a real let down.
Lounge NameMenzies Lounge
AirportAmsterdam Schiphol Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
no
5/10

"lounge was relaxing"

(United States)

The lounge was relaxing food was good although they need more western style food. The staff was friendly and the lounge was well lit. Also the lounge was clean and there was usable wifi.
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"Warm welcome from staff"

(United Kingdom)

Warm welcome from staff. Very large lounge but somewhat impersonal. Not a lot of western food available. The showers were brilliant kept clean by a nice staff. They were really shower suites with a miniature bedroom attached with wardrobe vanity unit and dressing shelf. A joy to use.
AirportTaipei Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"untidy and in a very poor condition"

(United Kingdom)

Untidy and in a very poor condition. Very crowded extremely poor selection of drinks and snacks. We just about managed to get a seat together in a cramped windowless corner and had to step over the lead of the lap top for the man next to us every time we got up. The toilets were in a poor condition as were the lounge seats. The staff barely cleaned the tables and seemed more intent on finishing their conversation in the kitchen area. The receptionist didn't even say goodbye when we left. I couldn't find a newspaper or any other reading material. Will not use this lounge again at LHR.
AirportLondon Heathrow Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"lounge is a shocker"

(Australia)

This lounge is a shocker for their home base Eva Air need to do something to improve the standard. Food and drink was pretty poor I had a 36 hour stopover at this airport so I got to know this lounge all too well - if I never go back that will be fine with me.
AirportTaipei Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"looked very shabby and basic"

(United Kingdom)

It’s much better than the old airport but there are still lot things that they could be improved. For instance food section could do with more selection of hot food and drinks also can be provided with more variety. Massage chairs were great and easy to use as well. Noticed that they have installed a shower but it wasn’t a very high standard one and it looked very shabby and basic. Only got two TV monitors of flight info on both sides if you want to check your flight info you have to walk a little bit to get it as it’s a very long lounge could have installed more TV monitors in the middle.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"very clean bright and comfortable"

(United Kingdom)

All new modern design good selection of food and drinks. Food changes during the day. Away from the other lounges but near EVA boarding gates. Very clean bright and comfortable.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
no
3/10

"lounge is clean"

(United Kingdom)

The airport lounge is long and narrow but not overcrowded. The business section has internet connection but no computers unlike the EVA lounge in Hong Kong Airport. WiFi is free however. Seats comfortable and lounge is clean. The food is passable but not excellent. I would expect the lounge in EVA's home base to be more elegant.
AirportTaipei Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"lounge is small and crowded"

(United Kingdom)

EVA Air flies to Newark only three times a week and does not have its own lounge. Its flight departs at 1030 pm and check-in begins three hours earlier. However the business lounge operated by BA only allows EVA passengers to enter after 8:45 pm and attempts at early entry would be stopped by a British Airways staff stating that this is their agreement with EVA. The lounge is small and crowded and can barely accommodate all the EVA passengers. I hope EVA could negotiate with BA to accomplish a better terms of agreement so that passengers could use the lounge at least two hours prior to departure of the plane.
AirportNewark Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
no