EVA Air

Very nice Star Alliance lounge at LAX, with outdoor patio that has a fireplace. Ample seating. Nice decor. Available shower rooms. Food selection varies every time I visit but there is one staple: Vietnamese noodle (if you know how to mix it, it's great eats). Other food items were a bit below other international business/frequent flyer lounges. Wifi is available and fast enough to stream video or support VoIP phones. Flight status and current local time displayed in multiple places. Staff welcome at entry, but it be nice if they could smile. I recommend that you arrive earlier to LAX so you can enjoy the lounge.

The lounge is newly refurbished and very modern with some designer blue lighting in thick strips (akin to the starlights lighting on the aircraft) variety of seats including bucket high backs that I used. The lounge was long and thin quite crowded at first which gave the staff a task when many moved on as one leaving a lot of tables looking messy. The drink and food range is fairly standard for this airport - but did add some hot food over the Thai lounge offerings. Nice no problems but not exceptional.

Small lounge with small selection of food and drinks but these are good quality. If you want the packs of Walkers Shortbread biscuits be quick as the Chinese grab these in handfuls and stuff them in their carry-on bags.

We had the opportunity to use the Eva Air lounge in Taipei during a layover to Hong Kong. Eva Air has four lounges here - Star Infinity Garden and the Club. We went into each lounge and ultimately settled in the Star Lounge. Each lounge has its own atmosphere and style. The Star and Infinity lounges are connected with the same reception desk. Plenty of food and drink options are available along with showers in the Star and Infinity lounges. Seating is abundant and comfortable. Wifi is available. I was very impressed with the regular cleaning of the washrooms and lounge. The staff was very friendly and professional.

At first a bit difficult to find. Signs are not well posted within the airport building. The lounge is light and spacious. Ample seating and good reading material. Flight departure announcements are made in the lounge. Catering very good. An excellent selection of Chinese Thai and Western foods. Bathrooms clean. Free internet. Staff are quick at clearing empty plates etc from tables.

Menzies Lounge at Amsterdam is the lounge that EVA Air uses for its business class passengers. This lounge needs a facelift. The seats are old saggy leather ones. Newspapers are creased and wrinkled. Catering is next to nothing. A few triangles of Dutch cheese with crackers and pot noodles that you add hot water to. One white and one red wine and the usual beverages. It lacks atmosphere. It is a real let down.

The lounge was relaxing food was good although they need more western style food. The staff was friendly and the lounge was well lit. Also the lounge was clean and there was usable wifi.

Warm welcome from staff. Very large lounge but somewhat impersonal. Not a lot of western food available. The showers were brilliant kept clean by a nice staff. They were really shower suites with a miniature bedroom attached with wardrobe vanity unit and dressing shelf. A joy to use.

Untidy and in a very poor condition. Very crowded extremely poor selection of drinks and snacks. We just about managed to get a seat together in a cramped windowless corner and had to step over the lead of the lap top for the man next to us every time we got up. The toilets were in a poor condition as were the lounge seats. The staff barely cleaned the tables and seemed more intent on finishing their conversation in the kitchen area. The receptionist didn't even say goodbye when we left. I couldn't find a newspaper or any other reading material. Will not use this lounge again at LHR.

This lounge is a shocker for their home base Eva Air need to do something to improve the standard. Food and drink was pretty poor I had a 36 hour stopover at this airport so I got to know this lounge all too well - if I never go back that will be fine with me.