Etihad Airways

✅ Verified Review | Left this Louis Tavern CIP lounge that Etihad Airways use within minutes of entering it and opted for another airline lounge which I able to access using my Credit Card using Lounge Key membership. Food was basic and limited with seating areas looking dull and uniform. The lounge lacked any sort of character and uninviting. I would hope Etihad would use another lounge or even open their own one in Bangkok Suvarnabhumi Airport.

✅ Verified Review | Nice lounge with helpful staff and good quality food, but very overcrowded at peak times. We entered the lounge at 1am and it was full to maximum capacity, however one of the friendly staff members kindly found a table for us and offered to bring us soft drinks. Wifi speed is excellent.

✅ Verified Review | A class above the old Air New Zealand lounge. Showers are good. Food selection limited with a limited menu and narrow buffet selection. Still, a "nice" place to chill while the airport is upgrading around them. The walk to the gate is a surprise as the plane looks close from the window. Overall a big improvement but still nothing compared to the lounge in Abu Dhabi which remains my favourite.

✅ Verified Review | Was flying Jet Airways Business Class so eligible to use the Etihad Premium Lounge at Terminal 1. I entered the lounge just before 5pm on 19th January, and the reception staff seemed insincere. Certainly not a warm welcome. Evidence of cost cutting was apparent. The spa no longer offers complimentary mini treatments. The selection of drinks is not as it used to be. Worse still there was no buffet! I was told that this would be available from 5.30pm only, which was close to my boarding time. Completely unbelievable and unacceptable from a supposed premium, award winning airline in their home hub. Luckily I had access to the much nicer Plaza Premium Al Dhabi lounge where the staff were friendlier and there was a nice hot and cold buffet. So I left. I registered my disbelief on departure, but the staff really weren't interested.

Etihad Airways lounge at T3 Abu Dhabi is large and clean with plenty of seats, which are comfortable. However there are no quiet spots, as everywhere is near a bar or food station and staff are oblivious to endless clattering of plates and glasses!! It's not particularly elegant or interesting and TV's everywhere with nothing you can hear. I think every lounge needs quiet areas for those with long layovers or late flights, and more lounger type chairs to stretch out in. Food nothing special.

✅ Verified Review | Quite a small lounge and it was really busy. We were flying Virgin Australia and there are two Virgin flights departing LAX within an hour of each other. There's only one shower which isn't enough given the size of the lounge. I've also been to their business class and first class lounge in Abu Dhabi and there aren't enough showers there either. Lounge was decorated nicely - they all look the same and it's pretty relaxing. Staff are attentive, they walk round asking if you want a refill/top up. Was well situated for our gate as well.

✅ Verified Review | Good offering. The range of food was good, with Asian, Arabic and Western options. I especially liked the inclusion of Japanese sushi. The showers (lounge in Terminal 3) were incredible. The option of having your hair cut or beard trimmed was also quite a nice touch and was reasonably priced, e.g. AED 90 for a hair cut.

✅ Verified Review | Plaza Premium Lounge is for most of the airlines. Though Jet Airways failed to provide the lounge despite of being Etihad Silver, used my Credit Card to gain access. Since it was early morning the lounge was empty. The lounge was spacious with different seating for short relaxation. live chef was available for egg variety. limited food option, but good enough. decent drinks option. the wifi was a downer as they dont have own wifi, but depend on tata free 30 mins wifi available in the airport. Good lounge for short transit.

✅ Verified Review | I was flying business but they were doing some renovation, so the business/first class lounges were merged for the time I was there. The food was great, and you had access to a spa and business facilities. There were two types of guest attendants, some in a grey uniform who served the food and who were exceptional, and some in a coloured uniform who seemed to be there just to look good and not much else help. The flight was delayed due to fog, and when I asked them for information they were quite rude and seemed to spend most of the time chatting, gossiping amongst themselves.

✅ Verified Review | This was the Premier Lounge in Terminal 3. The lounge is fairly large and could hold a few hundred passengers. I had a long 8 hour layover for my connection to LAX. The lounge was full at 1am when I arrived. I had to walk around looking for an empty seat before I found one. There are no reclining chairs or sofas. So it is not possible to sleep or even stretch anywhere. Food options were adequate though probably a bit limited for vegetarians. The wifi worked well. The most inconvenient aspect of the lounge is the toilet facilities or rather the lack of them. There are only two toilets at both ends of the lounge each toilet with a capacity of two! So there was long line to use them. Amazing to think how anybody could have designed a large lounge so poorly. At one stage I was thinking of leaving the lounge and using the public toilets at the terminal. Fortunately by around 3am there were many flight departures and the lounge emptied quickly. Breakfast buffet was ready by 5.30 and was good. Overall this lounge is only meant for a transit of 1-2 hours. Anything more could easily become a stressful affair during crowded periods.