Etihad Airways

✅ Trip Verified | While the flight isn’t good like I said earlier. There is some positive and negative aspect of their Lounge in AUH. The lounge itself in Terminal 3 is good enough, sadly it’s still nowhere near as other airline lounges. However, the Terminal 1 lounge is more like a school canteen instead of a lounge. It’s crowded, nowhere to seat and the design is getting too old and terrible. The food and other facilities in Terminal 1 lounge is more awful than Terminal 3. The shower is small and you have to wait 30 minutes each and it’s unacceptable That 1 shower is out of order. (We have no issues at the Terminal 3 lounge and waiting for Shower just 5-10 minutes in T3 unlike T1). The drinks choices were ok in T3, but super limited in T1. My suggestion - Try to fly Etihad only if you fly out of Terminal 3 instead of Terminal 1 or avoid Etihad if there is no choice out of Terminal 3. I hope Etihad take note of their serious issues with their T1 lounge and improved it.

✅ Trip Verified | Overall the Miracle Lounge they use at Bangkok Airport was so disappointing. Food & beverage choice very limited. The standard of beverage selection was so cheap. Uncleaned , unattended tables all around which looked filthy. Have to improve it in all aspects.

✅ Trip Verified | Early this lounge is good but by 8am it too crowded & very noisy & hard pushed to find a seat as so many passengers flooding in here. The biggest letdown here is the complete lack of toilets as is abysmal that you have this many people in this lounge yet not enough toilets - terrible hence the toilets near to get 35 are a good option. The scrambled eggs are excellent along with the sausages & bacon. Bread was fresh especially toasted so it’s a plus point for the food & a good choice also for morning breakfast. But because of the noise in this lounge & lack of toilets I tend not to stay here now for very long as it’s been spoilt by overcrowding.

✅ Trip Verified | So now this is no longer a Etihad Exclusive lounge so obvious the airline is cost cutting & now Virgin Australia now share this lounge. So other airlines will soon follow which means this lounge will soon become overcrowded. The food on offer was very poor no snacks in the form of sandwiches, fresh bread, cakes, biscuits was on offer, no orange juice available & bottled water was scarce. WiFi kept disconnecting so kept in the airports WiFi which was better.

✅ Trip Verified | Shocking experience at this lounge. The quality of food has significantly dropped over the years. It is evident that Etihad's cost cutting is continuing, especially with the loss of the nail salon and six sense spa. I tried the food and it was so bad that I left it and went to McDonald's in the food court which tasted 10x better.

✅ Trip Verified | On my recent trip from Abu Dhabi to Istanbul I tried entering the lounge using my Velocity Gold card but was quickly informed that I could not enter because Velocity members only had access to the Al Reem lounge (run by Plaza Premium instead of Etihad). However, when I asked if I could pay for the lounge access to the Business class lounge as advertised on Etihad's website, I was advised that I couldn't even do that. It appears that the lounge staff at Etihad's business class lounge are not up to date with the Etihad's policies, which is disappointing and discouraging.

✅ Trip Verified | Terminal 3 Business class lounge has become totally inadequate as from 6am onwards is completely overcrowded & no longer a place to relax - no more exclusivity anymore imagine there toilets & showers are totally inadequate for the huge amount of passengers in this lounge. Staff do there best but they are over stretched with the amount of people packed into this lounge. I find myself staying less & less here now as other areas of this crowded airport are better to sit & relax near to a gate not being used. Be nice if you can only use the lounge if you had a business boarding pass only but those days are gone now with the frequent flyer program making it so easy to get into the lounge.. Food is still ok & enjoy the breakfast there. WiFi connection is not stable here still.

✅ Trip Verified | Nice airport lounge, large, quiet, good airfield new, a normal food and beverage choice, kids playing room. Nice sitting, near the 1 gate, not crowded. One of the best Russian lounges.

✅ Trip Verified | The worst thing about this lounge is the complete lack of toilets and the signage in this place is truly dreadful. It’s not a quiet place to relax and becomes very crowded quickly. It’s no longer a nice experience here due to no more exclusivity for genuine business class passengers sadly. Food is good along with a nice range of drinks from the bar. Let’s hope when the new airport opens the lounge will be better and have decent toilets and a lot more of them along with showers. Internet when I was there was very slow.

Not Verified | A relatively new lounge with good views of planes taking off & landing. Food is of good quality although not great in choices. The freshly baked rolls are delicious & recommended if they are hot. It’s a relaxing place to be with spacious areas giving it a relaxing ambiance before your flight. Staff are polite & professional & will help with any of your queries. Toilets well kept with all the needs you require. WiFi here was good & reliable with fast downloading of websites. Overall a very pleasant stay on my recent flight.