Ethiopian Airlines

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 28 reviews
4/10
4 star Skytrax Rating
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1/10

"shocking in about every aspect"

(France)

Shocking in about every aspect. First of all difficult to find as no signs (it's their hub and both the airport and the airline have the same owner: the Ethiopian government!). Then once found terribly disappointing : no welcome from the staff (they pull faces to everybody entering not very comfortable very mediocre food & wine wifi working but weak and slow. Mind you it is in line with the bad experience in the business class cabin after.
Lounge NameCloud Nine
AirportAddis Ababa Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"nice small lounge"

(Israel)

Nice small lounge. I do not know if showers are available . Wifi works fine once you received the password magazines are available all be it not a very large or interesting selection . Booz as much as you want. Food choice interesting and surprising freshly prepacked sushi and salads . Warm soup as a toaster to use your self. Many different kind of instant noodles and some of the other regular stuff. Decent place not perfect but will do.
Lounge NameSongolo
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"lounge was overcrowded"

(Malawi)

Lounge was overcrowded; food offerings were poor and looked as though they had been there for a while. There is a lack of seating in the lounge at peak times and for some reason ET have decided to make the lounge nearest the gates a frequent flyer lounge and reserve the rear lounge for business passengers. No signage was given only an abrupt 'no you go to the other lounge'.
Lounge NameCloud Nine
AirportAddis Ababa Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"large comfortable chairs"

(United States)

This is a shared business lounge for most airlines in Dar Es Salaam overall on par with other medium-sized African airports. Large comfortable chairs. Food and drink on par with what you would buy in airport chains. Internet was terrible. Both the Wifi and available computers are so slow many machines will think the internet isn't working. If you can avoid flying through DAR I would : the airport overall is pretty bad.
AirportDar Es Salaam Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"cannot cope with the volumes of passengers"

(Kenya)

Large lounge that cannot cope with the volumes of passengers in the mornings. Food offerings included waffles and toasted sandwiches. The food did not look too fresh. Beer soft drinks and spirits on offer. Free wifi. Not enough power points. Toilets were dirty. Not great for a flagship lounge.
Lounge NameCloud Nine
AirportAddis Ababa Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"spacious and excellent food"

(Denmark)

Cloud Nine lounge in Addis (Terminal 2) is spacious and excellent food: hot dishes can be dried out which is a big pity. Fresh fruit buffet snacks were so and so. Cake sections impressive. Drinks sufficient. Coffee and tea was excellent. As usual WiFi not working. Very very slow desktops may give you a lifeline to check email but people are at times queuing up to get a seat as there are maximum of 3 computers available. Only 4 power sockets for a lounge to 250 people is very insufficient. Furniture dark heavy and carpets could need a brush up. Toilets are small and insufficient. No shower. The analogue lounge in Terminal is much smaller food and drinks options are much less and no internet. Only one WC. Messy and completely uninteresting better stay outside.
Lounge NameCloud Nine
AirportAddis Ababa Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"basic shared lounge"

(United Kingdom)

Basic shared lounge for a number of airlines. Dial up but free internet slow but better than nothing. Food basic but fine and drink selection OK. Simple overall but better than nothing.
AirportLusaka Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"not very big but comfortable"

(United Kingdom)

This Lounge for Cloud Nine Passenger of Ethiopian Airlines is not very big but comfortable. Good array of Ethiopian Food. Poor selection of Drinks. Toilets are very dirty comparable to a Railway Station. Staff service very poor.
Lounge NameCloud Nine
AirportAddis Ababa Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
21 to 28 of 28 Reviews