"noisy and stuffy"
M Mainwaring (United Kingdom)
A badly designed linear cafeteria which is noisy and stuffy. There appears to be a deliberate attempt to minimise the amount of comfortable seating. As for the showers there aren't enough of them for the volume of passengers and the water is limited to a trickle. The old lounge was marginally better than the new one. Compared to the Emirates lounge in Gatwick and Singapore this Dubai lounge is a disgrace.
Airport | Dubai Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"dreadful place"
M Powell (United Kingdom)
Dreadful place. arrived at 5am to find people sleeping across comfortable seats covered with blankets. I complained about this to a security guard and he said they shouldn't be doing it and he would wake them up. Joke. About an hour later I went to the desk and told the girls that this was unacceptable and they again said it was not allowed. But I pointed to one chap who was in their line of vision who had been sprawled out when we arrived and he was still there. They said they would go round and wake them up. We left to board an hour later and he and others were still asleep. My neighbour complained about this happening a month ago and got a reply from customer services saying this sleeping across seats was going to be stopped. Obviously has not. Where have all the people come from who now use this lounge?
Airport | Dubai Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | N/A |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"lovely spacious lounge"
Carole Clements (United Kingdom)
This was our second time in this lounge and it was just as good as the first visit. Lovely spacious lounge with lot's of good comfortable seating. The choice of food was good with a selection of hot & cold dishes plus snacks coffee & full bar.
Airport | London Gatwick Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"a chaotic mass of economy class over-spill"
R Cole (United Kingdom)
This is simply the worst Business Class lounge I have ever used. It is a chaotic mass of economy class over-spill. I had a 10 hour wait for my flight during which time I expected to relax complete some work and enjoy some quiet time. How wrong I was! On entering the lounge 98% of seating was occupied with people fast asleep draped over the settees and arm chairs all surrounded by mountains of hand luggage. A number of strategically placed screaming babies adding to the feeling of misery which was soon to be magnified by the stampede of bodies pushing and shoving to get to the main snack area and fill their plates with as much food as possible. Poor manners and attitude appear to be the accepted norm within this facility and you soon realise there's not much difference between here and downstairs on the main concourse (In fact Burger King was quieter!). Another side issue is the Wi-Fi facility - My dial-up connection in 1999 was far far quicker! I pay a little extra to enjoy a little more exclusivity and comfort offered by Business Class - it's non-existent at Dubai's Emirates Business Lounge in fact to be accurate it's awful!
Airport | Dubai Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Staff Service | 12345 |
Recommended | no |
"no room to sit - very noisy"
Paul Kernig (United Kingdom)
Lounge full no room to sit - very noisy. Toilets a disgrace staff totally unconcerned. Really disappointed with this terminal.
Airport | Dubai Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Recommended | no |
"it was a disappointment"
Carole Clements (United Kingdom)
This was our first time in the new T3 Business lounge and it was a disappointment. It didn't feel anything special and was quite crowded. The lounge just doesn't feel like a business class lounge - more like a waiting room. We didn't see much food on offer just hot / cold drinks muffins fruit ice cream. We didn't want to lose our seats so we didn't really get to see a lot of the lounge or what food might have been on offer. All in all not the best in business lounges by a long shot definitely needs some re-thinking and re-planning.
Airport | Dubai Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |