Emirates

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 214 reviews
5/10
4 star Skytrax Rating
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3/10

"it was a disappointment"

(United Kingdom)

This was our first time in the new T3 Business lounge and it was a disappointment. It didn't feel anything special and was quite crowded. The lounge just doesn't feel like a business class lounge - more like a waiting room. We didn't see much food on offer just hot / cold drinks muffins fruit ice cream. We didn't want to lose our seats so we didn't really get to see a lot of the lounge or what food might have been on offer. All in all not the best in business lounges by a long shot definitely needs some re-thinking and re-planning.
AirportDubai Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"lovely spacious lounge"

(United Kingdom)

This was our second time in this lounge and it was just as good as the first visit. Lovely spacious lounge with lot's of good comfortable seating. The choice of food was good with a selection of hot & cold dishes plus snacks coffee & full bar.
AirportLondon Gatwick Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1/10

"a chaotic mass of economy class over-spill"

(United Kingdom)

This is simply the worst Business Class lounge I have ever used. It is a chaotic mass of economy class over-spill. I had a 10 hour wait for my flight during which time I expected to relax complete some work and enjoy some quiet time. How wrong I was! On entering the lounge 98% of seating was occupied with people fast asleep draped over the settees and arm chairs all surrounded by mountains of hand luggage. A number of strategically placed screaming babies adding to the feeling of misery which was soon to be magnified by the stampede of bodies pushing and shoving to get to the main snack area and fill their plates with as much food as possible. Poor manners and attitude appear to be the accepted norm within this facility and you soon realise there's not much difference between here and downstairs on the main concourse (In fact Burger King was quieter!). Another side issue is the Wi-Fi facility - My dial-up connection in 1999 was far far quicker! I pay a little extra to enjoy a little more exclusivity and comfort offered by Business Class - it's non-existent at Dubai's Emirates Business Lounge in fact to be accurate it's awful!
AirportDubai Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
no
1/10

"no room to sit - very noisy"

(United Kingdom)

Lounge full no room to sit - very noisy. Toilets a disgrace staff totally unconcerned. Really disappointed with this terminal.
AirportDubai Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
no