Emirates

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 213 reviews
5/10
4 star Skytrax Rating
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4/10

"very impressed with the service"

(United Kingdom)

I was very impressed with the service and food - well run clean and enjoyable visit. A shame they do not use the same food and quality on the planes.
AirportDubai Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"food has been really dreadful"

(United Kingdom)

Who in their right minds would not put toilets in with the shower facilities. You go to have a shower - then you walk in thinking you would go to the toilet first. You are then told toilet facilities are down the hall somewhere - outside the shower facilities. This must have been designed by a lunatic. The food is nothing near as good as the old business class lounge. Usually it is cold and dry - in the numerous times I have used this lounge the food has been really dreadful. Very disappointing.
AirportDubai Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"staff were excellent"

(United Kingdom)

I have used this lounge about 7 times this year. As a smoker I thank Emirates for providing a smoking area. The staff were excellent - I have yet to try the A la Carte dinning as I only spend about one hour in the lounge. I would like to have trolleys for passengers when leaving the lounge as sometimes its a long way to the gates and secondly a larger selection of drinks.
AirportDubai Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"excellent food and drinks"

(United Kingdom)

LGW is by far the better of Emirates London airport Lounges and the food was better than their DXB Lounges (which is not hard) or any of their SE Asia Lounges. Excellent food and drinks choices several TV's plenty Internet access a very spacious and comfortable lounge with professional and courteous staff. Excellent all round.
AirportLondon Gatwick Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"very nice new lounge"

(United Kingdom)

Very nice new lounge for Emirates at the Mumbai airport. I think it is the first dedicated lounge EK has set up in India. In the past Emirates biz/first passengers used the Clipper lounge at Mumbai airport shared by many other airlines so this is a welcome change. Used the lounge around 8 am while waiting for my 9:55 am flight to Dubai. Not to crowded took a seat some reading material and got a cappuccino. Separate dining and seating areas. There were Indian and international breakfast items available in the buffet but somehow it seemed to early to eat and had a nice business breakfast to look fwd to on the flight so skipped eating here. Decent bathrooms with 2 showers also a nice touch. Toiletries and towels available.
AirportMumbai Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"lounge of exceptional comfort and service"

(United Kingdom)

Emirates have produced a lounge of exceptional comfort and service. The new lounge offers comfortable seating good business services and excellent food and drinks - the style follows Emirates other lounges.
AirportBirmingham Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"overcrowded and impersonal greeting"

(United Kingdom)

It could be a good lounge if a little more thought went into it. I have got over the vastness of it and strange layout meandering over the first floor of the terminal. The downsides are the overcrowded and impersonal greeting at the reception the poor shower facilities and slow internet service. Upside is the good food and extensive beverages on offer.
AirportDubai Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"generally light and airy"

(United Kingdom)

We arrived at 7am and found a very nice space in which to spend an hour or so. Its not an intimate lounge and the toilet count is poor but it is generally light and airy breakfast food court was excellent and the flight announcement was well timed.
AirportDubai Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"a very nice space"

(United Kingdom)

Its a fair trek from the main T3 concourse but once found was a very nice space in which to spend an hour before boarding. All the facilities one would expect including an excellent and well serviced food court and bar. Very helpful and attentive staff. Direct boarding of the aircraft from the lounge was the final bonus.
AirportLondon Heathrow Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"no comfortable areas to sit"

(United Kingdom)

Disappointing - felt the lounge in the old terminal was better. In the T3 lounge no comfortable areas to sit - tip go to the furthest end of the lounge in front of the kids area as its quieter there if you need to rest. A very confusing lounge - certainly not a business lounge at all more like a waiting room with free food - which costs you the price of a business ticket!
AirportDubai Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no