Emirates

Severely over crowded queues for showers and wcs. Noisy and as previously described like a street market. Not what we expect as a business customer. Didn't bother attempting the showers on the return leg. Enough of a problem to over ride any of Emirates' other benefits.

Use the lounge about twice a month. It is now becoming apparent that it is not First Class. The wooden furniture is damaged (chipped and scratched) and the upholstered furniture dirty and worn. It is very noisy with all the announcements from the departure hall below and this lounge must have the worst wifi on the planet. The staff are friendly and helpful and selection of food and beverages are generally good. However I found the Lounge in T1 (currently closed) far more superior giving a much greater feeling of elegance privacy and exclusivity. It is much smaller with almost no sound interferences.

Stopped off here on our way to Auckland in Feb 2011. Very pleasant lounge with selection of snack foods and drinks. Very attentive service who supplied good coffee as and when required. Quite a few people in but still nice and relaxed. When our flight was called we more or less boarded straight from the lounge - nice touch.

Used this lounge twice March 2011 on our way to and from New Zealand. Quiet spacious and clean with endless supplies of beverages and food and restaurant area. Very comfortable sofas if required. Excellent facility well worth using except why are the showers outside the Lounge? And why are the toilets separate from the showers ? You have to exit and walk quite a way before locating the Shower Room (which frankly could do with sprucing up).

This is a new lounge a huge improvement. The facility was immaculate and offered nice views with comfortable chairs excellent food separate dining area well designed toilets and business centre. Lounge staff attentive and friendly though the reception staff member on duty seemed more interested in chatting on her mobile phone than being attentive.

A new lounge we did not know existed. Very Welcome. Staff very welcoming. Everything clean and spotless and food and beverage selection excellent. Good scenic views of the Bosphorous and airport.

Outstanding staff and first rate food and beverage. The bathrooms offer hot showers. Free wifi and champagne with canapes was an ideal way to start a flight.

Transit time around 2.5 hours and went to main Business Lounge. Not too difficult to find seats for 2 people. Internet speed is extremely slow which I had to give up eventually.

Probably the dirtiest lounge I have ever been to even touching the fridge door to get a drink was unpleasant. The carpets are dirty the available cutlery not clean tables were not wiped old plates with dried food and drinks everywhere. Rubbish baskets overflowing. A soup was available some time during the day but the dish was practically empty with dried left over in and around it. A couple of sandwiches in plastic and some apples. Coffee no tea. Water and coke and 2 more soft drinks were available. Toilets smell bad broken and only one had a bit of toilet paper.

Compares more than favourably with the Air New Zealand lounge. Pity there was no info on joining Skywards and the lounge staff gave us incorrect info which resulted in us not being credited with miles for the flight.