Emirates

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 214 reviews
5/10
4 star Skytrax Rating
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4/10

"very pleasant lounge"

(United Kingdom)

Stopped off here on our way to Auckland in Feb 2011. Very pleasant lounge with selection of snack foods and drinks. Very attentive service who supplied good coffee as and when required. Quite a few people in but still nice and relaxed. When our flight was called we more or less boarded straight from the lounge - nice touch.
AirportBrisbane Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"quiet spacious and clean"

(United Kingdom)

Used this lounge twice March 2011 on our way to and from New Zealand. Quiet spacious and clean with endless supplies of beverages and food and restaurant area. Very comfortable sofas if required. Excellent facility well worth using except why are the showers outside the Lounge? And why are the toilets separate from the showers ? You have to exit and walk quite a way before locating the Shower Room (which frankly could do with sprucing up).
AirportDubai Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
yes
5/10

"a new lounge a huge improvement"

(United States)

This is a new lounge a huge improvement. The facility was immaculate and offered nice views with comfortable chairs excellent food separate dining area well designed toilets and business centre. Lounge staff attentive and friendly though the reception staff member on duty seemed more interested in chatting on her mobile phone than being attentive.
AirportColombo Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"staff very welcoming"

(New Zealand)

A new lounge we did not know existed. Very Welcome. Staff very welcoming. Everything clean and spotless and food and beverage selection excellent. Good scenic views of the Bosphorous and airport.
AirportIstanbul Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
yes
5/10

"first rate food and beverage"

(Australia)

Outstanding staff and first rate food and beverage. The bathrooms offer hot showers. Free wifi and champagne with canapes was an ideal way to start a flight.
AirportAuckland Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"not too difficult to find seats"

(Hong Kong)

Transit time around 2.5 hours and went to main Business Lounge. Not too difficult to find seats for 2 people. Internet speed is extremely slow which I had to give up eventually.
AirportDubai Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"the dirtiest lounge I have ever been to"

(South Africa)

Probably the dirtiest lounge I have ever been to even touching the fridge door to get a drink was unpleasant. The carpets are dirty the available cutlery not clean tables were not wiped old plates with dried food and drinks everywhere. Rubbish baskets overflowing. A soup was available some time during the day but the dish was practically empty with dried left over in and around it. A couple of sandwiches in plastic and some apples. Coffee no tea. Water and coke and 2 more soft drinks were available. Toilets smell bad broken and only one had a bit of toilet paper.
AirportSao Paulo Guarulhos Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"too big and impersonal"

(United Kingdom)

Apart from the fact it's too big and impersonal there are only two shower rooms and the wi-fi is ridiculously slow. Brisbane has as many showers for only 2 flights a day. It's enough for me to move to another airline.
AirportDubai Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"lounge staff gave us incorrect info"

(New Zealand)

Compares more than favourably with the Air New Zealand lounge. Pity there was no info on joining Skywards and the lounge staff gave us incorrect info which resulted in us not being credited with miles for the flight.
AirportAuckland Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"excellent little lounge"

(United Kingdom)

I normally use the main business lounge but a 15 minute walk from the main transfer area came across this smaller lounge near gate 122. I arrived at 2300 and found only 8 other passengers there. Food and drink selection seemed good. Excellent wifi. Quite a long way to walk to my gate - however more than compensated by this excellent little lounge.
AirportDubai Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes