Cathay Pacific Airways

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 125 reviews
7/10
5 star Skytrax Rating
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5/10

"very impressed with the quality and service received"

(Australia)

Very impressed with the quality and service received at all lounges. Amazing washroom facilities and quite areas for relaxing between flights. Food and drink was also very good!
AirportHong Kong Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"there is something for everyone"

(Taiwan)

If you don't like one lounge you can try another and another and another. There is something for everyone and service beverages and calm environment.
AirportHong Kong Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"I was disappointed and its very average"

(Australia)

This is the newly refurbished Cathay First Class lounge opposite (though upstairs from) Gate 2 at Hong Kong airport. I was disappointed and its very average. I understand the new interior is sleek and modern but when you look beyond that there's not much below the service. No snacks unless you go into the Haven for some crusty buffet food and waited several minutes for a shower attendant to appear and when she did she screeched something at me in Cantonese from the end of a hallway gesturing to a refurbished (though standard) shower you would find in any lounge. Aside from the furnishings I would suggest the Business Lounge next door offers more and certainly the QF First Lounge in Sydney or the BA First Lounge at LHR T5 are far superior. All in all what a disappointing effort from Cathay.
Lounge NameThe Wing
AirportHong Kong Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"too small and feels a bit crowded and hot"

(Hong Kong)

Quite comfortable but generally the size of the lounge is too small and feels a bit crowded and hot. Good wifi connection but not too many food choices available. Staff friendly and very nice. The lounge is located near the gates and flight information is provided which is convenient to passengers.
AirportFukuoka Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"poor service poor quality of food limited space"

(Australia)

I heard HK CX first lounge has been renovated but was disappointed. It was still under renovation Entrance staff at ground floor was rude particular the male staff. They treated different passenger differently as well. If you could stay there for a while observing the differences between passengers you will understand where I am coming from. Depends on the time you might be lucky to find a seat. Food at noodle bar is terrible I had some fried dumplings - it was not really cooked some parts still raw. Very limited food option tired staff working at lounge. It cannot compare with QF first lounge in Sydney not even match QF business lounge. Poor service poor quality of food limited space what else left with this lounge?
AirportHong Kong Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"choice of food was excellent"

(United Kingdom)

Floor to ceiling windows with a view of the apron and runaway and choice of food was excellent this included a buffer style English breakfast with some Singapore noodles but we opted to have some made to order soup noodles - superb. There were other snack and dessert items and a good choice of soft drinks. I had a raspberry juice which was just divine. If you are a One World Emerald member I seriously recommend this lounge at LHR T3.
AirportLondon Heathrow Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"nice friendly welcome when entering the lounge"

(United States)

Cathay Wing Lounge across from gate 2. Nice friendly welcome when entering the lounge. Short escalator ride that opens into a very airy setting with multiple seats and hostess around. Ample refreshments snacks and actual meals. Hot tasty and abundant. Lounge is located within easy reach of of Cathay's gates in that area. Plenty of space to work WIFI easy to access. One of the best features is the noodle bar. It is located on the opposite side of the entrance. 5 Choices and great. If you have a chance to try it -you will be very surprised and glad you took the time!
Lounge NameWings
AirportHong Kong Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"the newest lounge is quite impressive"

(Canada)

The newest lounge is quite impressive. Fantastic staff (waiting & counter staff) and a great selection of food. The solus chairs were also enjoyable as they allowed me to work and be comfortable at the same time. The waiting staff were employees of The Peninsula Hotel and made for a great experience.
Lounge NameThe Cabin
AirportHong Kong Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"the staff here are friendly"

(Hong Kong)

The staff here are friendly; the lounge is comfortable with excellent food. The noodle bar is a must try. The lounge is becoming more congested which can make finding a seat difficult. My main gripe is the truly terrible wireless connection speed. It is now quicker to use my mobile's 3G service than the CX wireless. This has been getting steadily slower over time and now it is just not worth using.
AirportHong Kong Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"quite good for a short stay"

(China)

I found this lounge quite good for a short stay. Comfortable seating not crowded and good food/drink options available. The smoothie of the day and fresh panini sandwiches were a treat. One downside were the small restroom facilities which could be a problem during peak hours.
Lounge NameThe Cabin
AirportHong Kong Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no