"excellent staff service"
B Wijesinghe (United States)
Having visited The Pier First Class Lounge twice this month, I am amazed by the changes made to it following the refurbishment. Outstanding food and excellent staff service, combined with areas to relax, work, enjoy a drink, snack or massage. I enjoyed my stay there, and found the distance to my gate from it to be worth the airport train ride or long walk.
Lounge Name | The Pier |
Airport | Hong Kong Airport |
Type Of Lounge | First Class |
Date Visit | October 2015 |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"one of the best lounges I have visited"
Gareth Bronkhorst (United Kingdom)
Having read some reviews that Cathay Pacific Airways The Pier, First Class lounge at HKG has undergone refurbishment work, I was excited to pay it a visit before my flight, and this did not disappoint. It's a bit of a trek after the security area, but you can get there relatively fast by taking the train and its in the Gate 65 area. The lounge has a very plush feel, a bit like walking into a plush 5-Star Hotel. The lounge has a lovely bar area, Library/Lounge area, Massages Free of Charge, and a full service Restaurant that serves amazing food, that left me wondering if I had not just had dinner at a fine dining establishment. The staff were unbelievably attentive and during a short delay the reception staff were very informative and extremely helpful storing my luggage. Quite possibly one of the best lounges I have visited, and I cannot wait to return there.
Lounge Name | The Pier |
Airport | Hong Kong Airport |
Type Of Lounge | First Class |
Date Visit | September 2015 |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"great selection of reading materials"
A Wong (United States)
We always enjoy the Noodle Bar (dan dan noodles with wontons) and the Long Bar with various drinks and snacks at Cathay Pacific Airways The Wing lounge in Hong Kong Airport. Great selection of reading materials.
Lounge Name | The Wing |
Airport | Hong Kong Airport |
Type Of Lounge | Business Class |
Date Visit | March 2015 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"better go to The Wing lounge"
1 reviews YaoXin Mo (China)
Arrive at the airport from a Dragonair flight, with 1 hour left for the connection flight to New york. Boarding gate is 41 so I chose the closest lounge, The Bridge. I enter the lounge at 11pm. I was intend to take a shower before boarding a long haul flight but the staff told me that there are 4 passengers waiting for this service before me and she can't tell the time that I need for waiting. I went to the dining room later but there are limited choice of beverages and food quality is not the best at midnight. I suggest that if you have enough transition times you better go to The Wing which is probably the best lounge in Hong Kong Airport.
Airport | Hong Kong Airport |
Type Of Lounge | Business Class |
Date Visit | August 2015 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"too small, very dated but at least it is clean"
S Howard (United Kingdom)
I don't like this lounge at all, it is too small, very dated but at least it is clean. My worse complaint is the food choice is awful and very limited, even if you travel in the morning there is no breakfast food. I just wish they would update the lounge and specially give us proper foods. I still strongly recommend Cathay Pacific Airways, but not the Cathay Pacific lounge at Cebu!
Airport | Cebu Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"food choice was excellent"
Alan Wan (United Kingdom)
Flew BA to Prague and prefer the Cathay Pacific Airways lounge over BA. Food choice was excellent, chose the made to order noodles and they were excellent. A hot buffet was also available and I tried malaysian duck curry and it was great. My companion had carrot cake and cheese and was very happy. Decent choice of drinks and we drank about 4 flutes of the excellent Verve Clicquot champagne. My companion also had a shower and commented how lovely it was. The lounge had great views of the apron and runaway action.
Airport | London Heathrow Airport |
Type Of Lounge | First Class |
Date Visit | June 2015 |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"huge improvement on the old one"
Tim Patrick (Hong Kong)
The new lounge has just opened, huge improvement on the old one. Open to all one world pax. The lounge is neutrally decorated with a good Thai menu. Not much else on offer at the moment but I think they're working on it, great bar and lots of staff around . Well done Cathay!
Airport | Bangkok Suvarnabhumi Airport |
Type Of Lounge | Business Class |
Date Visit | June 2015 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Staff Service | 12345 |
Recommended | yes |
"too busy and small"
T Patrick (Hong Kong)
Too busy and small. Lounge used by a variety if other airlines hardly any seats and food drink not so good. I often don't bother. Considering there are so many flights from BKK to HKG I think a bigger lounge needed. Stop messing around with a first class lounge and just make a better one for everyone.
Airport | Bangkok Suvarnabhumi Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"not much food to choose from"
T Patrick (Hong Kong)
Tiny room. Lots of flights from BKK to HKG so already busy really not much there. Also other airlines use it. They really need a bigger one considering the amount of daily flights. Not much food to choose from.
Airport | Bangkok Suvarnabhumi Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"staff courtesy is not so good"
A Huang (Philippines)
Atmosphere is acceptable and the noodle bar is a plus. But the noodle bar is hiding behind the washroom area and didn't even know the first time I was there. The food selection is small. The internet speed was as I tested about 3-5 mbps it's ok I guess. Staff courtesy is not so good. Nobody came to greet me at the lounge entrance. Some don't speak good English.
Lounge Name | The Wing |
Airport | Hong Kong Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |