Brussels Airlines

✅ Trip Verified | As the lounge opened at 5am, I was able to get in early to take a shower and a short sleep in the 'Nap Room' for a couple of hours. The Nap Rooms are quite modest and have firm single beds with a small pillow and blanket provided. The shower facilities were good. The lounge is large and spacious, with a variety of furnishings. There is also a colourful children's room and play area. There are two areas of food displays, and the selection was excellent. An attractive self-service bar has a few spirits and a wider selection of wines (including sparkling) and beers. The whole length of one side of the lounge has a clear sight of the apron. Within the lounge is also a shop displaying a selection of Neuhaus Belgian chocolates, which could be tasted before buying. In a joint venture, the airline with Nexus cars meant their product placements are also everywhere.

✅ Trip Verified | It isn't a large lounge, but a pleasant place to relax for a couple of hours. The variety of furnishings is interspersed with artificial greenery. There are a few semi-private cubicles to do some work or have a bit of privacy. It got busy for a while late afternoon. However, the staff were quick to clear leftovers. The food selection was modest, a salad bar, charcuterie, pastries and a few hot items. There were plenty of soft drinks, beers on tap, and a few spirits and wines. The lounge is not lavish whatsoever, but it functions well for a short time. There are shower facilities.

✅ Trip Verified | The Loft is designed rather beautiful and the people at reception desk are usually friendly, however the catering is really sub par : basic bakery products, jams out of dispensers , the cold cuts and cheeses are of a poor quality and I simply did not risk to eat anything from the "hot" better said lukewarm breakfast Drinks out of dispensers, wines and licor : the cheapest quality. For breakfast there are some salads on display suitable for a lunch. Most people of the service team are not speaking Dutch at all. The restrooms were not very clean, the computers did not work anymore and no newspapers or mags at all - the receptionist did explain those will not on offer again in the future.

✅ Trip Verified | Probably one of the dirtiest lounges I have ever seen with food left over everywhere. Showers (as advertised) were not available. Quality of food was extremely bad: canned cassoulet, greasy veal, gyro, all unhealthy. Meals were extremely salty. Deserts were all industrial margarine style. Chocolate stand was closed. Very limited choice of drinks. A sad experience.

✅ Trip Verified | The Loft is the lounge for the airlines in the Star Alliance and the principal lounge operated by Brussels Airlines. It was very early in the morning 5 am so there was ample space. There are lounge seats and tables with chairs available. Belgian beer is available, soft drinks are out of dispensers. The choice of the wines and the alcoholic beverages are extremely basic, cheap is maybe appropriated. Aside scrambled eggs there were cold cuts and cheeses, nothing very special - and various breads croissants and chocolate breads. Jams are out of big tins. There were several salads, more appropriate for a light lunch as for breakfast. Reception was friendly, other staff rather neutral. Bathrooms were clean.

✅ Trip Verified | First toilet clean but door lock doesn’t function, 2nd and 3rd toilets totally dirty, 4th toilet dirty and splash not functioning. On a board it says last cleaning yesterday, next cleaning at 10! it is now 9:45. Never came across such a place with little care and hygiene.

✅ Trip Verified | Marco Polo lounge is shared and used by a lot of airlines. It is a clean spacious place, well maintained. with some quite corners if you want those. Bathrooms were clean. There is quite some decent food, sandwiches with Italian cold cuts, various cheeses, sweets and pastries. There is also fresh pizza. The food is replenished quite often. If you are liking the Italian style coffees, there is a great machine and you get service for it. Unfortunately there were no alcoholic beverages available , only a very cheap Italian sparkling wine, not chilled at all. Also the soda's , mineral water and cola drinks were nearly lukewarm and there was no ice available. So a rather mixed feeling concerning this lounge.

✅ Trip Verified | Very nice lounge, spacious, comfortable seating, with a variety of seating arrangements (tarmac view, work, relaxation, eating and drinking), quiet. Small but tasty selection of food (hot and cold, as well as breakfast fare), good beer bar with self-service for Belgian beers, demonstration of production of pralines in the lounge

✅ Trip Verified | Quite a nice lounge and usually not overcrowded. It overlooks the runway so daylight. Wi-Fi worked very well. Staff is pretty nice. On the negative side: pretty poor choice of wines on the contrary of what is offered on board long haul flights

✅ Verified Review | Big lounge with wide glass facade and very comfortable looking seat. However, you have first to get one of those things. Unfortunately is the lounge is very often crowded so you have to keep with a small chair. A plus is the different Belgian beers that you can drought yourself at the bar and of course the famous waffle.