Brussels Airlines

✅ Trip Verified | The Loft is designed rather beautiful and the people at reception desk are usually friendly, however the catering is really sub par : basic bakery products, jams out of dispensers , the cold cuts and cheeses are of a poor quality and I simply did not risk to eat anything from the "hot" better said lukewarm breakfast Drinks out of dispensers, wines and licor : the cheapest quality. For breakfast there are some salads on display suitable for a lunch. Most people of the service team are not speaking Dutch at all. The restrooms were not very clean, the computers did not work anymore and no newspapers or mags at all - the receptionist did explain those will not on offer again in the future.

✅ Trip Verified | Probably one of the dirtiest lounges I have ever seen with food left over everywhere. Showers (as advertised) were not available. Quality of food was extremely bad: canned cassoulet, greasy veal, gyro, all unhealthy. Meals were extremely salty. Deserts were all industrial margarine style. Chocolate stand was closed. Very limited choice of drinks. A sad experience.

✅ Trip Verified | The Loft is the lounge for the airlines in the Star Alliance and the principal lounge operated by Brussels Airlines. It was very early in the morning 5 am so there was ample space. There are lounge seats and tables with chairs available. Belgian beer is available, soft drinks are out of dispensers. The choice of the wines and the alcoholic beverages are extremely basic, cheap is maybe appropriated. Aside scrambled eggs there were cold cuts and cheeses, nothing very special - and various breads croissants and chocolate breads. Jams are out of big tins. There were several salads, more appropriate for a light lunch as for breakfast. Reception was friendly, other staff rather neutral. Bathrooms were clean.

✅ Trip Verified | First toilet clean but door lock doesn’t function, 2nd and 3rd toilets totally dirty, 4th toilet dirty and splash not functioning. On a board it says last cleaning yesterday, next cleaning at 10! it is now 9:45. Never came across such a place with little care and hygiene.

✅ Trip Verified | Marco Polo lounge is shared and used by a lot of airlines. It is a clean spacious place, well maintained. with some quite corners if you want those. Bathrooms were clean. There is quite some decent food, sandwiches with Italian cold cuts, various cheeses, sweets and pastries. There is also fresh pizza. The food is replenished quite often. If you are liking the Italian style coffees, there is a great machine and you get service for it. Unfortunately there were no alcoholic beverages available , only a very cheap Italian sparkling wine, not chilled at all. Also the soda's , mineral water and cola drinks were nearly lukewarm and there was no ice available. So a rather mixed feeling concerning this lounge.

✅ Trip Verified | Very nice lounge, spacious, comfortable seating, with a variety of seating arrangements (tarmac view, work, relaxation, eating and drinking), quiet. Small but tasty selection of food (hot and cold, as well as breakfast fare), good beer bar with self-service for Belgian beers, demonstration of production of pralines in the lounge

✅ Trip Verified | Quite a nice lounge and usually not overcrowded. It overlooks the runway so daylight. Wi-Fi worked very well. Staff is pretty nice. On the negative side: pretty poor choice of wines on the contrary of what is offered on board long haul flights

✅ Verified Review | Big lounge with wide glass facade and very comfortable looking seat. However, you have first to get one of those things. Unfortunately is the lounge is very often crowded so you have to keep with a small chair. A plus is the different Belgian beers that you can drought yourself at the bar and of course the famous waffle.

✅ Verified Review | Upon approaching the desk, the two ladies were busy looking at something on the same screen. I waited for around 20-30 seconds before they looked up. Not a good start. A very full lounge greeted me. Staff seemed overworked (or the lounge understaffed), consequently they couldn't replenish things as fast as they went, or clean up after passengers. Even serviettes were missing. The tall armchairs look great but aren't that comfortable. The selection of food and drinks are okay. The toilets are adequate but the showers are great -even though it took three attempts to find somebody to open a cubicle. There are better lounges out there but all in all the stay was okay.

✅ Verified Review | Loft Brussels airport a nice surprise. Beer Leffe black draft. The food is good, soups are great, was 7pm and the place was pretty crowded, full of people I still find a place. Internet was fine and good wines and drinks are on the house. Is a good place I recommend if you are in Brussels. Services on table is also good, toilets are clean under the circumstances.