"rather small and feels a bit cramped"
R Lubbers (United States)
Not much in the way of sandwiches or snacks on display but there were some cookies and a modest bar selection. The pre-flight dinner in a private dining area (across the hall actually in the Business Lounge) was excellent with a nice salad and well-prepared entree and a choice of excellent dessert. Nice choice of wines as well. The First lounge itself is actually rather small and feels a bit cramped - very pleasant staff however who let us know that our flight was boarding and were apologetic about the half-hour delay.
| Airport | Chicago O'Hare Airport |
| Type Of Lounge | First Class |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | no |
"huge lounge lots of people but no sense of being crowded"
R Lubbers (United States)
Huge lounge lots of people but no sense of being crowded. Superb selection of liquor including Grey Goose and other premium brands nice wine selection as well. Fairly extensive selection of snacks of all kinds - some of the sandwiches were superb. Huge area with many computer work stations with good high speed internet service.
| Airport | London Heathrow Airport |
| Type Of Lounge | Business Class |
| Type Of Traveller | Business |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | no |
"food selection was disappointing"
Gregory Kohll (Israel)
Lounge operated by Qantas. Quieter than Business Class Lounge but the food selection was disappointing especially compared to Cathay Pacific. Wireless access was provided by the airport and it was difficult to connect. I don't think this lounge matches the standards of the First Class lounges operated by Cathay Pacific and British Airways.
| Airport | Hong Kong Airport |
| Type Of Lounge | First Class |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | no |
"menu choices were uninspiring and no afternoon tea served"
A Hickling (United Kingdom)
Although this lounge is modelled on the First Galleries at T5 it does not live up the service and quality of the Concorde Room. However it is a quieter lounge as the BA flights departing from here leave late in the evening so it's not an issue to book a spa treatment. The menu choices were uninspiring and no afternoon tea served. Pre-flight dining however was much better.
| Lounge Name | Galleries Lounge |
| Airport | London Heathrow Airport |
| Type Of Lounge | First Class |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | no |
"super for relaxing or working"
Alan Mackenzie (Denmark)
T5 galleries super for relaxing or working well designed seating areas. Newspapers & magazines in various locations internet computers fax and copiers. Choice of snacks and well stocked bars. The staff are unobtrusive but on hand if you require assistance.
| Lounge Name | Galleries Lounge |
| Airport | London Heathrow Airport |
| Type Of Lounge | Business Class |
| Type Of Traveller | Business |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | no |
"lounge was spotless and I was greeted warmly"
Tim Barrs (United Kingdom)
The lounge was spotless and I was greeted warmly by the man behind the desk even though I wasn't travelling with BA and had entered the lounge via Priority Pass. The toilets were clean bar soft drinks and food was all well stocked and the papers and magazines were all current. There's a TV and a monitor displaying flight times. The man in the lounge was so helpful he even let us know when our non BA flight was boarding!
| Lounge Name | Terraces Lounge |
| Airport | Jersey Airport |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | no |
"selection of hot food remains poor"
Fabrizio Ferraro (United Kingdom)
I went back to this lounge and was surprised to find that they are transforming the outdated Terraces Lounge into a new Galleries lounge similar to ones at Heathrow airport. The selection of hot food remains poor with only soup available but there was the same selection of cold food and drinks. The lounge was extremely busy but there was enough room.
| Lounge Name | Terraces Lounge |
| Airport | London Gatwick Airport |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | no |
"wandered in to a haven of peace and quiet"
John Beattie (United Kingdom)
Once passed security there are two lounges. Tip provided to me by the reception was use the lounge by Gate30 as it has only 9% occupancy. Took the advice and wandered in to a haven of peace and quiet. The food/drink selection was good. Staff were polite and helpful where required.
| Lounge Name | Galleries Lounge |
| Airport | London Heathrow Airport |
| Type Of Lounge | Business Class |
| Type Of Traveller | Business |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | no |
"well staffed and stocked"
Tony McLaughlin (United Kingdom)
Very small lounge but well staffed and stocked. There was no aircon however which made it very uncomfortable on a day when it soared to 36 celsius. Mobile phones must be switched off. Ricard was the only spirit on offer.
| Lounge Name | La Croix du Sud |
| Airport | Toulouse Airport |
| Type Of Lounge | Business Class |
| Type Of Traveller | Business |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | no |
"staff friendly and flights are called"
J Leahy (United Kingdom)
Small but very well set lounge with wine bar and eating area business area in far corner. Staff friendly and flights are called. No signs of cut backs.
| Airport | Athens Airport |
| Type Of Lounge | Business Class |
| Type Of Traveller | Business |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | no |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
On demand dining
Seat pitch : 31 ins
Seat width : 17 ins
In-seat &/or USB power
Inflight entertainment
