"food selection was disappointing"
Gregory Kohll (Israel)
Lounge operated by Qantas. Quieter than Business Class Lounge but the food selection was disappointing especially compared to Cathay Pacific. Wireless access was provided by the airport and it was difficult to connect. I don't think this lounge matches the standards of the First Class lounges operated by Cathay Pacific and British Airways.
| Airport | Hong Kong Airport |
| Type Of Lounge | First Class |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | no |
"menu choices were uninspiring and no afternoon tea served"
A Hickling (United Kingdom)
Although this lounge is modelled on the First Galleries at T5 it does not live up the service and quality of the Concorde Room. However it is a quieter lounge as the BA flights departing from here leave late in the evening so it's not an issue to book a spa treatment. The menu choices were uninspiring and no afternoon tea served. Pre-flight dining however was much better.
| Lounge Name | Galleries Lounge |
| Airport | London Heathrow Airport |
| Type Of Lounge | First Class |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | no |
"super for relaxing or working"
Alan Mackenzie (Denmark)
T5 galleries super for relaxing or working well designed seating areas. Newspapers & magazines in various locations internet computers fax and copiers. Choice of snacks and well stocked bars. The staff are unobtrusive but on hand if you require assistance.
| Lounge Name | Galleries Lounge |
| Airport | London Heathrow Airport |
| Type Of Lounge | Business Class |
| Type Of Traveller | Business |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | no |
"lounge was spotless and I was greeted warmly"
Tim Barrs (United Kingdom)
The lounge was spotless and I was greeted warmly by the man behind the desk even though I wasn't travelling with BA and had entered the lounge via Priority Pass. The toilets were clean bar soft drinks and food was all well stocked and the papers and magazines were all current. There's a TV and a monitor displaying flight times. The man in the lounge was so helpful he even let us know when our non BA flight was boarding!
| Lounge Name | Terraces Lounge |
| Airport | Jersey Airport |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | no |
"selection of hot food remains poor"
Fabrizio Ferraro (United Kingdom)
I went back to this lounge and was surprised to find that they are transforming the outdated Terraces Lounge into a new Galleries lounge similar to ones at Heathrow airport. The selection of hot food remains poor with only soup available but there was the same selection of cold food and drinks. The lounge was extremely busy but there was enough room.
| Lounge Name | Terraces Lounge |
| Airport | London Gatwick Airport |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | no |
"wandered in to a haven of peace and quiet"
John Beattie (United Kingdom)
Once passed security there are two lounges. Tip provided to me by the reception was use the lounge by Gate30 as it has only 9% occupancy. Took the advice and wandered in to a haven of peace and quiet. The food/drink selection was good. Staff were polite and helpful where required.
| Lounge Name | Galleries Lounge |
| Airport | London Heathrow Airport |
| Type Of Lounge | Business Class |
| Type Of Traveller | Business |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | no |
"well staffed and stocked"
Tony McLaughlin (United Kingdom)
Very small lounge but well staffed and stocked. There was no aircon however which made it very uncomfortable on a day when it soared to 36 celsius. Mobile phones must be switched off. Ricard was the only spirit on offer.
| Lounge Name | La Croix du Sud |
| Airport | Toulouse Airport |
| Type Of Lounge | Business Class |
| Type Of Traveller | Business |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | no |
"staff friendly and flights are called"
J Leahy (United Kingdom)
Small but very well set lounge with wine bar and eating area business area in far corner. Staff friendly and flights are called. No signs of cut backs.
| Airport | Athens Airport |
| Type Of Lounge | Business Class |
| Type Of Traveller | Business |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | no |
"comfortable and well supplied"
K Tunnicliffe (United Kingdom)
This lounge has no windows. It comprises three or four box like rooms including the dining room. The lounge is comfortable and well supplied with drinks and biscuits. The selection of sandwiches was poor two choices plus a wrap of some sort. The pre flight dinner which BA offers for overnight flights to London was cold or lukewarm. Hardly surprising when the chef spent most of his time on the internet in the business section of the lounge instead of in the kitchen! The exception was the excellent sweetcorn chowder of which I had two bowls as the rest of the food was stale and uninviting. Not a patch on the preflight dinner I enjoyed a couple of years ago at JFK. I don't know if this is yet another sign of the diminishing standards with BA or just a lazy chef. No showers either. The rest of the staff were very helpful and gave good service.
| Lounge Name | Terraces Lounge |
| Airport | Chicago O'Hare Airport |
| Type Of Lounge | Business Class |
| Type Of Traveller | Business |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | no |
"large and airy lounge"
E McCaffery (United Kingdom)
Large and airy lounge with plenty space which is needed at busier times as gets fairly congested! Good selection papers magazines etc. Food readily available and plenty of it! Well cooked too and replenish regularly at busy times. Good selection of alcoholic/non- alcoholic drinks too!
| Airport | London Heathrow Airport |
| Type Of Lounge | Business Class |
| Type Of Traveller | Business |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | no |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
On demand dining
Seat pitch : 31 ins
Seat width : 17 ins
In-seat &/or USB power
Inflight entertainment
