✅ Verified Review
| BA lounges at Heathrow Terminal 5 and Edinburgh Airport. Not having flown BA Business Class for a decade, and having visited lounges in Asia and the Middle East airports, I was ready to compare. Unfortunately several flights to Edinburgh that day were delayed, which meant the lounge was packed, and noisy. There was no chance of finding a quiet area to relax. At first glance, I noticed several drinks displays. From loads of water and soft drinks, to a large selection of wines and premium spirits. Several magazine racks were scatted throughout and a small computer station. But it was the food that was the biggest disappointment. Just two small counters with a few salads, tasteless pastas, boiled rice, some concoction with mince and tiny pieces of chicken drowned in sauce. I ate, only because I was hungry and had to spend nearly three hours until my flight left. OK so it was busy and crowded, but there was no extra attempt by the staff to clear tables and clean up. I felt like I was in a canteen. To be fair, if the lounge was not so busy and one spent under an hour, it would be passable. But it showed how far the once 'world's favourite airline' has sunk so low in quality and customer care. On my return, the BA Club Lounge at Edinburgh was much better, spacious, clean and comfortable seating, with areas of privacy. The view was uninspiring, overlooking the car park. It was a morning flight, and again, the food area was simply pathetic. Just a few pastries and cereals - nothing to really appetize you with. It seems BA will offer the bare minimum, and nothing more.