Austrian Airlines

Totally unacceptable! Old lounge at least had some charm. New lounge is worse in every aspect (besides drinks selection which is still fair). Food is a disaster. Toilets facilities a bad joke. Austrian needs urgently to improve this situation.

Austrian business lounge in the old terminal was not the best and not spacious but it was sort of cozy and food selection was decent Austrian business lounge in the new terminal is terrible. More space there but design is awful all in cold colors and strange furniture. The food is scarce and even worse than awful.

After a 12 hour flight from Bangkok I was looking forward to a hot shower but discovered that this lounge does not have shower facilities. First time I have ever experienced this. The lounge itself gives the impression that it is very tired and outdated. Food and beverages choices are very limited. Such a disappointment after a great flight with Austrian Business Class.

Never seen such a bad lounge. Minimal food & beverage selection one cold soup some dry salads and lukewarm chicken dish - was scared to eat then didn’t know for how long the food was in. The service was mostly in the kitchen with the result that tables been full a cleaning woman showed up and did a tour with a cleaning mob.

I cannot believe that this is a "business" lounge! It resembles the inside of an Easyjet flight with uncomfortable seats wobbly glass tables and the second to worst food and beverage selection I have ever seen in 15 years of business travel. There was no red wine as they had "run out" at 1930. The quality of the spirits on offer appear designed to ensure that no-one drinks them: ultra low quality brands.

Providing plenty of space inside the lounge is a bit hard to find. Once inside there are several areas to choose from (relaxation entertainment business) with seating quality differing quite a lot between areas. Business area provides laptop ports (Power/LAN) pre-configured internet terminals Entertainment area club seats and a single TV and the relaxation area features some kind of (uncomfortable) armchairs with footrests. Moving between areas and to the lavatories requires the visitor to walk through a series of dungeon-like floors rendering the lounge layout a bit confusing. Snacks/Drinks selection average WiFi didn't work for me.

What a disappointment. Crammed full of people uncomfortable seating inferior food service and a bizarre cheap-looking bad taste décor. Staff very friendly and plenty of them at the welcome desk but not the seating areas. Very poor sanitary rooms. I was surprised that this should be the flagship lounge of the airline's home base.

Uncomfortable and inadequate number of seats. No couches to stretch out on. No showers. Single toilet for all passengers. Certainly not at all suitable for long distance layovers. Loud and noisy. Barely more comfortable than the main part of the airport itself. Does not add to Austrian's credibility.

Not the biggest lounge and it gets quite busy. Nevertheless very trendy and airy design. Stylish bar area with plenty of drinks and a small but high-quality selection of food. The Do&Co mousse au chocolat is worth a detour to this lounge! Llimited toilet facilities which force you to queue. No public PC available but wireless internet if you've got your own PC with you.

Lounge at Vienna is reminiscent of a Costa Coffee shop at a motorway service station. Very poor selection of nibbles available and themed contemporary seating which was only comfortable for a brief visit. Washroom facilities clean but basic and very old fashioned.