Alitalia

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 31 reviews
4/10
4 star Skytrax Rating
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2/10

"the worst I've experienced"

(Canada)

The Alitalia lounges at FCO are the worst I've experienced for any major airline. They're appalling. The selection of food is so dismal that I don't know why Alitalia even bothers putting anything at all out there. Unfortunately if you travel through FCO these wretched Alitalia lounges are what you get stuck with.
Lounge NameGiotto
AirportRome Fiumicino Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"the worst lounge I visited "

(Canada)

The worst lounge I visited compared to Hong Kong Toronto Singapore Beijing San Francisco Bangkok that I have been. No windows no food available (time 11AM) only a drinks bar no windows male washroom had only two toilets (no urinals so you have to wait for a simple pee). Most disappointing was after an 8 hour flight I love to have a shower to refresh myself but they ran out of shower kits (no towels no soap no shampoo). Never go this lounge. I cannot imagine that Alitalia's lounge in Rome is such poor quality.
AirportRome Fiumicino Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"never visited such a poor lounge before"

(Israel)

Never visited such a poor lounge before. Firstly no daylight as no windows in this lounge. Beside freshly made Italian coffee served by a friendly barman who has a little plate with some change to have every visitor understand what he wishes to receive this lounge has the smallest choice of food. Food choice goes from sweet Italian croissant to greasy couscous. Some other small pieces of bread are available but not worth to be mentioned. There is one toilet in male lavatory and this one toilet is dirty as are 3 showers of which two where mot working. Seating not bad and wifi works well but do not come to this lounge hungry.
AirportRome Fiumicino Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"clean and conveniently located but overcrowded"

(China)

Lounge was just fine: clean and conveniently located but overcrowded. Food and beverage was not you would expect from a business lounge in Italy: a few cold sandwiches basic soft drinks and house wine. Overall an average/below average lounge.
Lounge NameLe Anfore
AirportRome Fiumicino Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"lounge very much outdated"

(Australia)

Alitalia lounge very much outdated as are the unfriendly staff. Quality of the refreshments and selection of such is poor. The lounge is on the inside of the terminal and has no windows it is like a maze and appears to have no predetermined structure.
AirportRome Fiumicino Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"Very sub-standard"

(Canada)

Using this lounge in early mornings is really not pleasant: all you are offered for breakfast in terms of food are cheap and tasteless croissants and some other low quality focaccia type bread nothing else. Very sub-standard!
AirportRome Fiumicino Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"one of the worst I've seen in Europe"

(United Kingdom)

This lounge (accessible to other Skyteam travellers) is probably one of the worst I've seen in Europe. Colors are awful comfort is quite limited and facilities are just ridiculous - drinks server in a plastic cup with a very limited choice (Diet sodas not available!) nearly nothing in terms of food and you wonder what the barmaid just does there so she looks bored.
AirportMilan Linate Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1/10

"this lounge is awful dark unfriendly"

(United States)

What is going on Alitalia? What is going on with business class at one of their hubs? This lounge is awful dark unfriendly. No food choices. No internet except it might have been there but did not work. Seats dirty.
AirportMilan Malpensa Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"a very nice view of the runway"

(Italy)

A new refurbished business lounge inaugurated just 1 week ago. The lounge has free wi-fi choice of food and drink is fair with snacks and soft drink (and some italian wine). A very nice view of the runway and apron of the airport.
AirportVenice Marco Polo Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"pleasantly surprised by the lounge"

(United Kingdom)

Had the opportunity to use the Alitalia Business Lounge at the JFK airport was pleasantly surprised by the lounge with contemporary decor and layout with enough comfortable seating space. Catering options were adequate. There were not enough power points to plug in a computer.
AirportRome Fiumicino Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no