Air France

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 84 reviews
4/10
4 star Skytrax Rating
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2/10

"No friendly welcome"

(France)

Trip Verified | A shame. No friendly welcome. Completely packed, therefore slow Wi-Fi. Dirty toilets. Bad food. Cheap Champagne. Rude passengers everywhere from other airlines.
Lounge NamePlaza Premium
AirportMontréal Airport
Type Of LoungeBusiness Class
Date VisitJuly 2022
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
no
6/10

"Small but nice lounge"

(Spain)

Trip Verified | Small but nice lounge in SJO airport. There were like 3 other people in there when I was there. AF gave me a voucher for one premium drink while beer and wine are free of charge. They offer a small variety of hot meals and salty and sweet pastries for free. If you fly business on Air France I suggest that you take advantage and eat there because you won't get a whole lot on board. Friendly service in that lounge and they serve your meal and drinks to your seat. No complaints here. The food itself is okay. Don't expect too much of a taste either.
Lounge NameAmex Lounge
AirportSan Jose Airport
Type Of LoungeBusiness Class
Date VisitOctober 2021
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
8/10

"great and most pleasant surprise"

(France)

Trip Verified | This airport used to have an oldish looking lounge so a wonderful surprise to find out it had completely been changed. Decor and especially furniture are absolutely stunning: possibly the most comfortable seats I have seen in a lounge around the world. With so many uncomfortable lounges around Africa, this was a great and most pleasant surprise. Staff most friendly and helpful. I would have loved to rate it 10/10, but impossible because of one big problem: the wifi is so bad and weak, it is not even possible to open emails, and I was told this was permanent. In my hotel or office in Conakry internet/wifi work perfectly so it's just because the lounge's equipment is inadequate.
AirportConakry Airport
Type Of LoungeBusiness Class
Date VisitMay 2021
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"The lounge is well designed"

(United Kingdom)

Trip Verified | The Air France Lounge in CDG, Paris, 2E is terrific – one of the best business class lounges. It is worth arriving 2-3 hours before your flight to enjoy it fully. The lounge is huge, and bathed in natural light. Free 20 minute spa treatment for visitors. High quality buffet with fresh food, Laurent Perrier champagne served. Excellent runway views. The lounge is well designed and the furniture is high quality.
Lounge NameCharles De Gaulle 2E
AirportParis CDG Airport
Type Of LoungeBusiness Class
Date VisitMay 2019
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
8/10

"now it’s a lot better"

(France)

Trip Verified | The first time I visited this lounge I was really disappointed but It has been recently refreshed and I have to admit that now it’s a lot better. It doesn’t look like a cafeteria as before but like a real premium lounge. I was flying with the Air France Platinium Ultimate card so I was in a private area with only 2 other people. The food was great but not a lot of choice. The lounge was quite crowded but very quiet which is very nice. To conclude, I think it’s a very good lounge and possibly the best I tried in CDG.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Date VisitMay 2019
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"minimum of necessary things"

(Germany)

Trip Verified | A small lounge in terminal 1 Munich Airport for the business class guests and frequent Flyers of Air France and KLM. Sky Priority Guests have also access to this lounge. This is a small lounge with minimum of necessary things, like Coffee and small food (finger food, snacks) buffet. That's it.
AirportMunich Airport
Type Of LoungeBusiness Class
Date VisitJuly 2019
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
no
10/10

"you can have dinner there"

(United Kingdom)

Trip Verified | Stunning! What strikes you at first is the staff: everybody smiles! This lounge has recently been completely redone and it's a true hit. Nice and truly comfortable.Two levels, each one different the lower one having no windows but quite an extraordinary fake sky, the ground one with big windows overlooking the runway. A truly good buffet with lots of choices plus a bar with a large selection of good wines and champagne. But the very best feature of this lounge is that you can have dinner there, not buffet dinner, true dinner with a full menu, sitting down at a nice table with great service. To date it is one of the only 3 Air France lounges offering this great service enabling you to sleep as soon as you board the plane. Congratulations to the fantastic station manager I had the privilege to meet briefly!
AirportWashington Dulles Airport
Type Of LoungeBusiness Class
Date VisitAugust 2019
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
6/10

"It loo"ks like a hive

(Belgium)

Trip Verified | Air France lounge at Paris CDG T2E looks like a hive. Many people in all directions, space too open, big. An incessant hubbub. Few seats really comfortable. There is a relaxation area but it is very small. There is a Clarins care service but by appointment, preferable to have a lot of transit time. While the food served is very good and much better than in many other business fairs around the world, the whole is rather except the staff who are professional and helpful.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Date VisitJanuary 2019
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"Food was really poor"

(United Kingdom)

Trip Verified | Expected so much more. Food was really poor and another guest actually advised me to put prawns in my pot noodle to make it better! Was nice that champagne was available to help yourself. Also not good the airline advertise Clarins treatments but when you arrive they are 9-5 - at an airport!
AirportParis CDG Airport
Type Of LoungeBusiness Class
Date VisitDecember 2018
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
9/10

"new lounge is quite impressive"

(Germany)

Trip Verified | Air France used to have a rather poor lounge at Terminal 2G. However, they recently opened a new lounge, which is quite impressive. The interior is appealing. It is spacious and – at least when we visited it – there were plenty of seating opportunities. The food was the same as in all Air France lounges at CDG, which means that the quality and quantity were very good.
Lounge NameTerminal 2G
AirportParis CDG Airport
Type Of LoungeBusiness Class
Date VisitMarch 2018
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
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