"staff are welcoming"
Paul Browne (United Kingdom)
This place hasn't changed for years. Shower rooms are large and clean but had a really bad smell - like the sewer had backed up. The staff are welcoming but if I hadn't arrived so early and knew that my hotel room would not be ready I think I would just go straight to the hotel. Food offerings really limited in a small crowded room.
Airport | London Heathrow Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Staff Service | 12345 |
Recommended | no |
"one of the nicest lounges"
Paul Browne (United Kingdom)
One of the nicest lounges I've seen with great breakfast offerings and superb staff. And then there's the views!
Lounge Name | Maple Leaf |
Airport | Vancouver Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"stunning view of the North Shore mountains"
Emile Therrien (United Kingdom)
I'm surprised at people complaining about food in Maple Leaf lounge. Air Canada provides comfort food (soup cookies bagels) free drinks internet access a great selection of newspapers and magazines. The lounge in Vancouver has a stunning view of the North Shore mountains - lounge in Edmonton has a fireplace - lounge in Ottawa is glass on 3 sides. Admittedly the domestic lounge in Toronto is often crowded with slow check-in. The international lounge there is soaring.
Lounge Name | Maple Leaf |
Airport | Vancouver Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"would not use it again"
Robin Correa (United Kingdom)
Rather disappointed with the lack of breakfast choices when I used this lounge for an early morning flight. Bread butter muffin and a small bowl of fruit which emptied very quickly and took the attendants ages to top up. Coffee and tea only beverage choices with just 1 jug of orange on display. The Maple Leaf lounge had a rather' stingy' feel overall would not use it again.
Lounge Name | Maple Leaf |
Airport | Toronto Pearson Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Staff Service | 12345 |
Recommended | no |
"business services were excellent"
K Tunnicliffe (United Kingdom)
Very pleasant lounge close to our departure gate. Food somewhat limited but my daughter enthused about the soup (only hot dish on offer). Seating comfortable and ranged from lounge chairs to dining with a good few recliners as well. Business services were excellent with swift internet access. Sadly only two showers for the whole of this busy lounge and you have to ask the reception staff to unlock them and then wait while they find a cleaner to re-stock and clear up after the last occupant!
Lounge Name | Maple Leaf |
Airport | Toronto Pearson Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"one of the poorest lounges"
K Tunnicliffe (United Kingdom)
This is one of the poorest lounges I have visited. The seats are worn food on offer consisted of a bowl of soup (in fairness very nice) and some cheese and very tired looking salad. There are no showers in this lounge which really surprised me. Not much of an advert for Air Canada at all. Staff were enthusiastic and pleasant.
Lounge Name | Maple Leaf |
Airport | Vancouver Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"lounge gets extremely crowded at times"
C Young (United Kingdom)
Buried in the basement of CDG this lounge gets extremely crowded at times. Two flights a day to Canada and if one is delayed then it is sitting room on the floor only. Food not bad croissants cheeses yogurts etc. for breakfast and some sandwiches later on in the day plus the usual array of drinks. The lone staff person was excellent although it is ridiculous that those of us with connections that we are going to miss because of delays cannot be rebooked onto another flight. We have to wait till we get to Canada to be rebooked making everyone very cranky.
Lounge Name | Maple Leaf |
Airport | Paris CDG Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"limited view of the apron"
D Chan (United Kingdom)
Limited view of the apron. Newspaper/food/drink selections minimal. Good business facilities. Toilet facility inadequate and was not kept clean.
Lounge Name | Maple Leaf |
Airport | Toronto Pearson Airport |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"quickly becomes overcrowded"
Jeremy Weiss (United Kingdom)
This small lounge is also used by Air France at times and quickly becomes overcrowded. The rest of Terminal 2 at LAX is even more congested. Public washrooms are located outside the lounge but are well-maintained. Good selection of self-serve beverages but food is limited to cheese and crackers. Large west-facing windows provide nice views but only two have pull-down shades. As a result the lounge becomes too hot. Tattered furniture needs replacing.
Lounge Name | Maple Leaf |
Airport | Los Angeles LAX Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"excellent staff friendly and helpful"
C Young (United Kingdom)
Very nice small lounge at Heathrow. Good continental breakfast available excellent showers and 2 computers. What makes this lounge special is the excellent staff friendly and helpful. Every time I use this lounge is it very empty could be because it is located outside the terminal a short walk from the arrivals area.
Airport | London Heathrow Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |