Air Canada

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 107 reviews
4/10
4 star Skytrax Rating
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2/10

"one of the poorest lounges"

(United Kingdom)

This is one of the poorest lounges I have visited. The seats are worn food on offer consisted of a bowl of soup (in fairness very nice) and some cheese and very tired looking salad. There are no showers in this lounge which really surprised me. Not much of an advert for Air Canada at all. Staff were enthusiastic and pleasant.
Lounge NameMaple Leaf
AirportVancouver Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"lounge gets extremely crowded at times"

(United Kingdom)

Buried in the basement of CDG this lounge gets extremely crowded at times. Two flights a day to Canada and if one is delayed then it is sitting room on the floor only. Food not bad croissants cheeses yogurts etc. for breakfast and some sandwiches later on in the day plus the usual array of drinks. The lone staff person was excellent although it is ridiculous that those of us with connections that we are going to miss because of delays cannot be rebooked onto another flight. We have to wait till we get to Canada to be rebooked making everyone very cranky.
Lounge NameMaple Leaf
AirportParis CDG Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"limited view of the apron"

(United Kingdom)

Limited view of the apron. Newspaper/food/drink selections minimal. Good business facilities. Toilet facility inadequate and was not kept clean.
Lounge NameMaple Leaf
AirportToronto Pearson Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"quickly becomes overcrowded"

(United Kingdom)

This small lounge is also used by Air France at times and quickly becomes overcrowded. The rest of Terminal 2 at LAX is even more congested. Public washrooms are located outside the lounge but are well-maintained. Good selection of self-serve beverages but food is limited to cheese and crackers. Large west-facing windows provide nice views but only two have pull-down shades. As a result the lounge becomes too hot. Tattered furniture needs replacing.
Lounge NameMaple Leaf
AirportLos Angeles LAX Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"excellent staff friendly and helpful"

(United Kingdom)

Very nice small lounge at Heathrow. Good continental breakfast available excellent showers and 2 computers. What makes this lounge special is the excellent staff friendly and helpful. Every time I use this lounge is it very empty could be because it is located outside the terminal a short walk from the arrivals area.
AirportLondon Heathrow Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"not very good food wise"

(United Kingdom)

The Toronto Pearson lounge was not very good food wise. I guess they assume everyone would prefer to drink then eat. If you like alcohol then this is the place for you if you don't then take snacks with you.
Lounge NameMaple Leaf
AirportToronto Pearson Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"food is almost non existent"

(United Kingdom)

This lounge was recently opened and is quite nice and very bright inside. It has almost 360 Degree windows which allow light in. As with most Maple Leaf lounges the food is almost non existent. I was there between 8-10AM and there was only some bread for toasting and some yogurt and granola. The business center was good with several computers connected to the internet and several places to dock personal computers. Overall I would say this lounge is much better than the old one.
AirportOttawa Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
101 to 107 of 107 Reviews