Zurich Airport

Customer Reviews

4 star Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 154 reviews
6/10
4 star Skytrax Rating
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4/10

Zurich Airport customer review

(United States)

Probably the most clean the best logical layout and well run airport in western Europe. The bathrooms are even clean. The SBB (Swiss railway system) providing excellent integration with Zurich airport you can just about get anywhere in Europe and everywhere within Switzerland. Anyway if you have the extra time and want to treat yourself to the world's best chocolate go to Spruengli after passport control. Its not inexpensive but its certain to please even the most discriminating chocoholic.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Zurich Airport customer review

(Germany)

Whilst this is certainly a reasonably good airport from the point of view of layout I wonder whether they simply forgot to install an air conditioning system. Whilst even airports in countries politely described as emerging economies manage to achieve indoor temperatures in the low twenties Zurich Airport seems to pride itself in matching the outdoor heat once ambient temperatures are above 25 degrees. In addition when a bus transfer is involved from the terminal to the plane passengers are expected to board buses standing in full sunlight with their A/C units switched off.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Zurich Airport customer review

(United Kingdom)

The model of an excellent airport: excellent public transport friendly and helpful staff good places to eat (including the superb Italian Restaurant) and even a monorail with the sound of a Swiss cow mooing as you reach your destination.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Zurich Airport customer review

(Hong Kong)

Transfer from Long Haul E terminal to B and back both times with a 45 minute connection time. Each time made the flight with time to spare. I haven't seen any airport that could do this yet just spectacular. Only downside is that the few shops in E terminal close before all the long-haul depart. They could stay open a bit longer but there really isn't much to shop for come to think of it. Excellent airport for transfer so-so for shopping.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no