✅ Trip Verified
| My experience in the security line of Zurich Airport was traumatizing! The incident was summer of 2019, not this summer, but I am still moved to make a review, in part because I want to read the other reviews to see if my experience was a common one. I queued at the security checkpoint with the small rolling bag that I had brought with me from LA and had used as carry on from LA to Heathrow, then to Dublin, and Dublin to Munich. I had taken a bus from Munich to Zurich so luckily I dealt with them only once. The point being that all of the contents of my bag through each of these destinations were fine, but Zurich did not like my face cleanser because it was in a 150 ml container. They went through my bag of liquids and checked each size stamp and then proceeded to throw it away before I convinced them that I needed to put some of it in another container at least, because it was expensive stuff. The young man and older woman sneered at me but let me do it, so I tried to move into another line because I knew they would pick on me, but they pulled me out of the line I was in, and had me wait in theirs, which was longer. I had moved a quarter of it into my other container, which previously held conditioner. When I finally got to the screening, I was prepared, so I moved in front of a slower moving couple, and the man and woman behind the counter told me not to cut in line, and sent me back to the end of the line. I did not cut them by European and American standards, they were one ahead of me, and were going slow, while I was prepared and fast. The man in front of me asked if I wanted to take his spot, because it was clear I was distressed, but I told him no, I would prefer not to, because the couple behind the counter would likely bully me for "cutting." When I finally got to the pair they threw my face wash away (with glee and making sure that I saw how much power they had), and then smiling, wished me a safe trip and a good day. I was so furious in part because by this time, I was late for my flight, and by the time I got to my gate, the plane was boarded and they had to cab me out all on my own which was humiliating. I have flown a lot in the states and in Europe (in 2019 I was on a plane twice a month) but never, ever, have I had an experience like Zurich.