Winnipeg Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 21 reviews
6/10
No Skytrax Rating
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3/10

"Ridiculous and totally incompetent"

(Canada)

Not Verified | Why don't you have more people de-icing the planes? Do you not know that it is cold and snows in Winnipeg? Flight delayed at least an hour because you don't have enough staff. Ridiculous and totally incompetent.
Experience At AirportDeparture Only
Date VisitNovember 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"this kind of delay is unacceptable"

(Canada)

Trip Verified | It is October 10, 2019, 7.00 pm and we have been waiting for one hour to be deiced on the Delta flight 2840 to Minneapolis. We are not deiced yet and there are very very few trucks deicing the planes. This should not be happening in the city that of all the cities in the world has to be ready for events like this. It was known for a number of days that the snow was on the way and this kind of delay is unacceptable and will lead to a number of passengers not making their connecting flights. At the end someone should be responsible for this mess so that it does not happen again.
Experience At AirportDeparture Only
Date VisitOctober 2019
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages N/A
no
7/10

"personnel were nice and polite"

(Canada)

Not Verified | Nice lay out. I got to the airport in the morning. I just had a bit of some confusion as it was my first flight. The automated ticket booths were convenient and quick. Security was a breeze. No queue, the security personnel were nice and polite. I didn't feel intimidated. The gates are lined up along the back of the building nicely. The Tim Hortons was next to my gate. Washrooms are clean. They even provide you with sanitizing wipes and cleaner to wipe the seat. The stalls are private with no big gaps in the stalls. There's tables with outlets to charge your phone. Coming back, it was alright. The luggage carousels are at the main floor where the front doors are.
Experience At AirportArrival and Departure
Date VisitJuly 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
10/10

"signs were easy to follow"

(Canada)

Not Verified | Winnipeg to Abbotsford. I flew with Swoop for the first time and I absolutely loved it. There were no delays and Winnipeg airport was not busy. The signs were easy to follow. Airport crew were very friendly.
Experience At AirportArrival and Departure
Date VisitAugust 2018
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
yes
2/10

"had no cars available"

(Canada)

Not Verified | On arrival into Winnipeg on a WestJet 737, in parallel with three other similar, fully loaded planes, I discovered that the contracted only available taxi supplier, Unicity, had no cars available. I waited, alongside approx. 45 others for one hour before we were all picked up. The support from Airport Staff was just not nice and in the end my call to the taxi company was "the first they'd heard of the demand/need for cars. If you are arriving into my fine city home, send someone to get a taxi while you wait for luggage, you won't regret it.
Experience At AirportArrival and Departure
Date VisitDecember 2017
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
no
8/10

"one of the nicest airports I've traveled through"

(Canada)

Verified Review | I fly out of Winnipeg many times. Although it's not the best in terms of stores and flight choice, it is very spacious, bright, and traveler friendly. It's one of the nicest airports I've traveled through. Massive glass windows give a wonderful view of the planes and surrounding area. Check in is usually quick and easy, although the self serve machines are useless. Lots of parking and room to drop off as well. Security is quick and simple dropping you in the middle of the terminal. Moving around isn't hard either since it only takes 5 mins to walk the entire terminal length. The only issue I have with this airport is that there isn't many food and store options. The "food court" has a Pizza place and sandwich store, along with the necessary Tim Hortons (3 in the airport). They sell some snacks at the usual travel stores though quite expensive. Wifi and staff are great along with bag claim/customs being quick to get through. Overall great airport!
Experience At AirportArrival and Departure
Date VisitFebruary 2016
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
8/10

"it won't wow you"

(Canada)

Much nicer than the concrete block that was YWG, open and bright. Staff were friendly, check-in a breeze and clearing security has never been a problem for me. Despite being an International Airport it is small, even if you have to walk the furthest distance (Gates 11, 12) you can be out of the Airport in 5 minutes if not waiting for checked baggage. International travel out of YWG is quite limited so the International secure side is small, MAYBE 4 gates, with just a couple Restaurants including the "required" Tim Hortons kiosk. Others have complained of the lack of moving sidewalk but don't let that concern you, as I said the longest walk is less than 5 minutes from gate to exit so a moving sidewalk would actually be pointless. While shopping and Restaurants are an improvement over the old Airport, they are still very limited when compared to most other International Airports. YWG serves it's purpose but it won't wow you.
Experience At AirportArrival and Departure
Date VisitAugust 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

"staff are friendly and helpful"

(Canada)

This is a good smaller airport to fly in and out of. The terminal is new and it shows. Also staff are friendly and helpful. This terminal is also well located as it is actually on the outskirts of the city, not outside of the city. In addition it is served by local transit. However, there is one accessibility issue. While the lanes for commercial providers are covered and wide, there is only a 2 lane uncovered pickup area on the arrivals level for private vehicles. This results in congestion during heavier arrival times.
Experience At AirportArrival and Departure
Date VisitSeptember 2015
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
1/10

"kicked out of an airport"

(Canada)

I have been to over 50 countries and usually fly standby which means I spend many a day and night in an airport. Some are more secure than Winnipeg and some are much less secure. Not once have I ever been kicked out of an airport secure zone on an over night layover. So now I have to stay up an additional 9 hours to ensure my bag and passport do not get taken. Ridiculous.
Experience At AirportTransit
Date VisitNovember 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
9/10

Winnipeg Airport customer review

(Canada)

This is my home airport, whilst small, it has a basic array of services and amenities you would expect from a larger airport. The terminal looks pretty fresh and is thoroughly modern. There isn't much landside although there are a couple of shops and restaurants for basic needs. The security areas move promptly and the transborder security is easy to get through because there aren't that many US departures. Once you're airside, the domestic/international area is quite good with a decent array of shops and restaurants. This is a small airport so you're out of luck if you're hoping for luxury goods, but you can find many of the basic items you might need. The seating areas are bright with plenty of glass to let in the prairie sunshine. There are two lounges including a small but comfortable Maple Leaf Lounge. Transborder is a different story. While it's an improvement over the tiny TB area in the old terminal, it's still a very small space with only one restaurant (TGI Fridays) and a Tim Hortons kiosk that only sells coffee, donuts and not much else. Baggage claim runs efficiently although it's not in a secure area which always makes me nervous. Customs tends to process people quickly. Transportation is easy with a good array of car rentals onsite and very convenient bus transportation downtown. The airport is not that far from the city centre, so a bus is actually a pretty good option. Also, there is free WiFi and washrooms are generally clean and well kept, if somewhat small. There are three airport hotels a short walk outside, and at least two of them have restaurants. All things considered, Winnipeg Airport delivers what you would expect it to.
Experience At AirportArrival and Departure
Date VisitFebruary 2015
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
1 to 10 of 21 Reviews